MySign

Yes, MySign supports biometric login methods such as fingerprint authentication. Users can utilize this feature for quick and secure access to their account.

You can register for MySign service by selecting 'Register service' within the app. The process involves choosing a package, entering information, a video call, payment, and contract signing.

MySign passwords require a minimum of 8 characters, including uppercase, lowercase, special characters, and numbers. The new password cannot be the same as the old one.

You can contact MySign customer support by calling the hotline 1800 8000. This number is accessible within the app's side menu.

Yes, MySign provides a list of both active and revoked digital certificates. Users can view the status of their certificates within the application.

Yes, MySign digitally signs remotely according to European eIDAS standards. It also fully meets legal requirements for digital signatures in Vietnam.

MySign includes a 'Manage device' feature, allowing users to oversee and control the devices linked to their digital signature service.

Yes, the MySign app provides a function to 'Renew digital certificate,' allowing users to extend the validity of their certificates directly within the application.

Account registration requires personal information, including a valid ID (CMND/CCCD). Users must photograph the front, back, and a portrait of themselves for verification.

Yes, MySign includes a 'Look up order' feature. This allows users to check the status or details of their service orders within the application.

Yes, MySign offers a 'Change package' option. This feature allows users to modify their current service plan directly through the application.

MySign provides a 'Save authentication session' option. This feature allows users to maintain their authentication status for convenience.

Yes, MySign features an 'Integrated system' section. This indicates the app can connect or work with other platforms for enhanced functionality.

To approve a signature request, navigate to the 'List of signature authentication'. Details like document name and remaining time are displayed before you confirm authentication.

Yes, MySign includes a 'Create signature request' function. This allows users to initiate new digital signature processes directly from the application.