AMI

AMI

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Logo of AMI

AMI: Your insurance, anytime and anywhere

From 2-minute quotes to real-time claim tracking, manage your home, car, and contents insurance effortlessly with the security of Face ID.

Download on App Store

Publisher

IAG New Zealand Limited

Category

Finance

Downloads

98K+

User Rating

4.4/5

Total Ratings

2K+

Locales

1

Your Policy in Action

Discover the interface used by 98K+ users.

Mobile screen displaying the AMI Insurance app dashboard with quick action buttons for payments and claims

Mobile screen displaying the AMI Insurance app dashboard with quick action buttons for payments and claims

A smartphone screen showing the AMI app dashboard with a car insurance claim status and navigation for policies and claims.

A smartphone screen showing the AMI app dashboard with a car insurance claim status and navigation for policies and claims.

A mobile phone screen displaying the AMI app with comprehensive car insurance policy details and coverage period information

A mobile phone screen displaying the AMI app with comprehensive car insurance policy details and coverage period information

AMI mobile app interface showing a list of accepted car insurance claims with status and dates

AMI mobile app interface showing a list of accepted car insurance claims with status and dates

AMI mobile app interface for selecting insurance quotes for car house or contents

AMI mobile app interface for selecting insurance quotes for car house or contents

AMI mobile app screen showing a vehicle diagram to select damaged parts for a car insurance claim

AMI mobile app screen showing a vehicle diagram to select damaged parts for a car insurance claim

AMI app screen showing a map to find and book a vehicle repairer from the network.

AMI app screen showing a map to find and book a vehicle repairer from the network.

Smart Insurance, Managed Simply

The tools that make this app stand out, trusted by 98K+ users.

⏱️

Real-Time Claim Tracking

Skip the phone queues and track your claim's progress every step of the way, from submission to resolution.

🔒

All-In-One Dashboard

Access your car, home, and contents policies instantly with secure biometric login—no more paper files required.

⚡

2-Minute Quotes

Get covered fast with our streamlined quoting process, or easily pick up exactly where you left off.

Review Analysis

Insights from user reviews.

Sentiment Score

33%
Negative

Summary

Users find the app suffers from significant performance issues, including slow loading times and buffering, and frequent stability problems such as crashing or failing to open. A prevalent frustration is the recurring login requirement, with the app often logging users out and resetting preferences. While some appreciate the general utility, ease of use, and effective handling of claims and communication within the app, many struggle with clunky document access and unclear payment information. There are also reports of poor customer service experiences and issues related to recent updates, specifically a problem for users unable to download the new app due to an iOS 13 compatibility requirement.

Common Themes

Performance and Speed(6)
App Functionality / Bugs(5)
Login and Stability(4)
Document Access(4)
Claims & Customer Service(4)
Payment Processing(4)
App Updates / Compatibility(4)
Ease of Use / Navigation(3)

About the app

Everything you need to know about AMI.

Description

About this app​ Your AMI insurance anytime, anywhere.​ With the AMI app, we’re here for you 24/7. Manage your insurance with faster log in using a PIN or face ID.​ ​ Make a claim online​ Starting your claim is easy in the app. If you need to claim on your car, home or contents insurance, you can start a draft, make a claim, and check your claim’s progress every step of the way.​ ​ Easily manage your payments​ Make a payment for your policy straight from the app. Or if you have a recurring payment, you can manage that in the app too.​ ​ All your policies in one place​ View your policy information and documents in the app. You can see what you’re covered for at any time. And choose to get your insurance documents by email or by post.​ ​ Get a quote ​ Get a new quote in 2 minutes. Or find an existing car quote and pick up where you left off.

Latest Version

10.8.0

Size

90.7 MB

First Released

Jun 4, 2015

Take Control of Your Insurance in Seconds

Join over 98,000 users who manage their car and home policies on the go. Download the AMI app today to start a claim, track its progress, or get a new quote in just 2 minutes.

Download on App Store
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