UKG Pro

UKG Pro

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Logo of UKG Pro

UKG Pro: Empowering Your Work Life, Anytime, Anywhere

The intuitive all-in-one app for the modern workforce. Securely manage your pay, track your schedule, and reach your goals with tools designed to help you thrive on the go.

Download on App Store

Publisher

UKG INC.

Category

Business

Downloads

8M+

User Rating

4.7/5

Total Ratings

263K+

Locales

19

See How You Thrive

Discover the interface used by 8M+ users.

The UKG Pro mobile app screen for punching in and out of work

The UKG Pro mobile app screen for punching in and out of work

A mobile screen showing the UKG Pro pay details page with a pie chart breakdown of earnings, taxes, and deductions.

A mobile screen showing the UKG Pro pay details page with a pie chart breakdown of earnings, taxes, and deductions.

UKG Pro app interface showing secure private and group chat messages for workplace collaboration

UKG Pro app interface showing secure private and group chat messages for workplace collaboration

UKG Pro mobile app Feed screen displaying a company announcement and employee spotlight

UKG Pro mobile app Feed screen displaying a company announcement and employee spotlight

The UKG Pro mobile app interface showing a monthly work schedule for a nurse manager.

The UKG Pro mobile app interface showing a monthly work schedule for a nurse manager.

A mobile screen from the UKG Pro app showing a form to request time off with fields for reason date and duration

A mobile screen from the UKG Pro app showing a form to request time off with fields for reason date and duration

Performance review tracking screen in the UKG Pro app showing employee assessments in progress.

Performance review tracking screen in the UKG Pro app showing employee assessments in progress.

Your Work Life, Simplified

The tools that make this app stand out, trusted by 8M+ users.

💵

Total Financial Clarity

View your pay stubs instantly and use our 'what-if' calculator to see how tax or benefit changes impact your take-home pay.

Effortless Time Management

Clock in and out, track your hours, and submit time-off requests in seconds—no more waiting for a desktop login.

🎯

Career & Community

Set aspirational goals and connect with teammates through Employee Resource Groups that turn a job into a community.

Review Analysis

Insights from user reviews.

Sentiment Score

9%
Negative

Summary

The app receives overwhelmingly negative feedback, primarily due to its poor performance, characterized by slowness, frequent freezing, crashes, and blank screens. Users consistently complain about frustrating login and authentication processes, including constant re-logging and Face ID failures. The user interface and navigation are widely criticized for being confusing, unintuitive, and poorly optimized for mobile devices, with many reporting essential features being hard to find or inaccessible. Many users report that recent updates have made the app worse, often removing useful features, introducing new bugs, and failing to address existing problems.

Common Themes

User Interface & Navigation(17)
Performance Issues(16)
Negative Impact of Updates(13)
Login & Authentication(12)
Bugs & Errors(11)
Feature Limitations & Missing Features(11)
Ease of Use(3)

About the app

Everything you need to know about UKG Pro.

Description

Say hello to the mobile work experience built to help you thrive at work. Simple and intuitive by design, the UKG Pro mobile app gives you instant, secure access to relevant employee information, tools, and insights helping you stay productive and engaged on the go. From clocking time and flexing schedules to checking pay and setting aspirational goals, you’ll discover how delightful work can be. As an employee, you’ll be able to: • View and update personal HR and pay information • View your organization chart • Calculate take-home pay based on different “what-if” scenarios • Clock in and out of work • Track time and approve timecards • Manage time off requests • Set and track professional goals • Engage and chat with teammates, teams, and groups • Create and join employee resource groups focused on work, hobbies, interests, and more • Let your voice be heard through pulse surveys and celebrate achievements We’ve made it easy for people managers to truly manage in the moment letting you: • Take action in real-time from push notifications • Manage employee requests • Manage timecard exceptions, approval, and sign-off • Gain insight with reports and dashboards • Review and track employee goals • Communicate and engage with employees on a one-on-one basis or as a team Please note, the UKG Pro mobile app is only available to authorized customers of UKG. Your organization must enable access to the mobile app and some features may need to be enabled by your admin.

Latest Version

5.1.5

Size

264.4 MB

First Released

Oct 2, 2023

Take Control of Your Work Life

Join over 8 million professionals using UKG Pro to track your pay, manage your schedule, and reach your goals from anywhere.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about UKG Pro

What is the UKG Pro mobile app's primary purpose?

The UKG Pro mobile app delivers a simple, intuitive mobile work experience. It provides secure access to employee information, tools, and insights, helping users remain productive and engaged while on the go.

Can I access my pay information using the UKG Pro app?

Yes, the UKG Pro app allows employees to view and update personal HR and pay information. This includes a pay summary showing gross earnings, deductions, taxes, and take-home pay.

How do I clock in and out using the UKG Pro app?

The UKG Pro app provides dedicated "Punch In" and "Punch Out" buttons on its interface. Employees use these features to track their work time and manage timecards easily from their mobile device.

Does the UKG Pro app offer communication features for teams?

Yes, the UKG Pro app includes robust communication features. Users can engage and chat with teammates, teams, and groups, and also create or join employee resource groups for focused discussions.

Is the UKG Pro mobile app restricted to certain users?

Yes, the UKG Pro mobile app is exclusively available to authorized UKG customers. Organizations must enable access for their employees, and some specific features may require administrator activation.

Can I request time off using the UKG Pro app on my phone?

Yes, employees can manage and request time off directly through the UKG Pro app. The app provides options to specify reason, date, duration, and sync requests with a calendar.

What performance tracking features does the UKG Pro app include?

The UKG Pro app allows employees to track work performance through a dedicated "Reviews" section. It displays in-progress reviews, including effective dates and assessment statuses, for transparency.

Does the UKG Pro app help calculate take-home pay?

Yes, the UKG Pro app features a "what-if" scenario calculator. Employees use this tool to calculate their potential take-home pay based on various hypothetical situations and adjustments.

Can managers use the UKG Pro app for employee approvals?

Yes, managers utilize the UKG Pro app to take real-time action on employee requests. This includes managing timecard exceptions, approving time off, and signing off on various employee-initiated processes.

How does the UKG Pro app assist with goal management?

The UKG Pro app supports comprehensive goal management. Employees can set and track their professional goals, while managers have the capability to review and monitor employee goals directly within the application.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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