北京协和医院

北京协和医院

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Logo of 北京协和医院

北京协和医院: Access China’s Premier Medical Excellence from Anywhere

Bridge the distance and manage your family's healthcare with ease. The official PUMCH app allows you to skip the lines, book expert appointments, and access medical reports instantly—no matter where you are in the world.

Publisher

Peking Union Medical College Hospital

Category

Medical

Downloads

28M+

User Rating

3.1/5

Total Ratings

4K+

Locales

2

Care at Your Fingertips

Discover the interface used by 28M+ users.

Official mobile application interface of Peking Union Medical College Hospital featuring appointment booking and medical service icons.

Official mobile application interface of Peking Union Medical College Hospital featuring appointment booking and medical service icons.

Peking Union Medical College Hospital app screen displaying doctor appointment schedule and booking status

Peking Union Medical College Hospital app screen displaying doctor appointment schedule and booking status

Mobile screen of the Peking Union Medical College Hospital app showing the online registration form for first-time patients to create a profile without a physical card

Mobile screen of the Peking Union Medical College Hospital app showing the online registration form for first-time patients to create a profile without a physical card

Mobile payment screen for Peking Union Medical College Hospital app showing medical billing details and a payment button

Mobile payment screen for Peking Union Medical College Hospital app showing medical billing details and a payment button

A mobile phone screen displaying a detailed medical laboratory report within the Peking Union Medical College Hospital app.

A mobile phone screen displaying a detailed medical laboratory report within the Peking Union Medical College Hospital app.

Elite Medical Care, Managed Globally

The tools that make this app stand out, trusted by 28M+ users.

📅

Remote Specialist Booking

Secure appointments with China's top-tier doctors from the US. Coordinate care for aging parents or plan your own medical visit without the stress of local queues.

🧪

Real-Time Digital Reports

Access lab results and diagnostic reports the moment they are ready. Monitor health data remotely to discuss with your US-based care team or family members.

📲

Cardless Global Access

Register and book appointments even without a physical hospital card. Our digital-first approach ensures seamless access for the diaspora and international travelers.

Review Analysis

Insights from user reviews.

Sentiment Score

29%
Negative

Summary

The app generally receives overwhelmingly negative feedback, primarily due to numerous issues following recent updates. Users widely complain about recurring problems with facial recognition failures and frequent, often mandatory, updates that degrade the user interface and functionality. Specific issues include difficulty accessing past medical reports, an inconvenient appointment booking process (with a perceived bias towards international appointments), and overall poor performance, making the app frustrating to use. Users frequently express a preference for previous versions or suggest using alternative mini-programs due to the current app's instability and design flaws, notably highlighting the problematic "4+4 version" and issues with version 3.7.8.3 failing to update.

Common Themes

User Interface Convenience(1)
Appointment Visibility & Accessibility(1)
App Performance(1)
Information Display Clarity(1)
Overall App Design(1)

About the app

Everything you need to know about 北京协和医院.

Description

北京协和医院唯一官方手机APP,协和医生全力推荐! 北京协和医院官方APP提供预约挂号、当日挂号、无卡预约、门诊报到、候诊查询、自助缴费、取报告单、体检预约等强大服务,让患者可以直接通过手机预约挂号,免去排队困扰,享受更全面、更优质、更高效的医疗服务。 北京协和医院官方APP是医院和杭州恒生芸泰网络科技有限公司联合推出。 特色功能 预约挂号:协和医生全预约 当日挂号:当日号一手掌握 无卡预约:初诊患者不奔波 候诊查询:候诊情况实时查 自助缴费:手机缴费不排队 取报告单:化验结果早知道 体检预约:多种组合任您选 --我们一直在提高用户体验的路上探索,您们的支持就是我们的动力,感谢您们的支持!

Latest Version

3.7.12

Size

143.3 MB

First Released

Jun 19, 2015

Access China’s Leading Medical Expertise from Anywhere

Join millions who trust the official PUMCH app to manage appointments, skip the lines, and ensure world-class care for your family in Beijing.

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FAQ

Frequently Asked Questions

Everything you need to know about 北京协和医院

What is the 北京协和医院 app?

The 北京协和医院 app is the official mobile application for Peking Union Medical College Hospital. It provides comprehensive medical services including appointment registration, self-service payment, and report retrieval, recommended by Union Hospital doctors.

What services does the 北京协和医院 app offer?

The 北京协和医院 app offers appointment registration, same-day registration, cardless registration, outpatient check-in, waiting queue inquiry, self-service payment, report retrieval, and physical examination appointments.

Can I register for appointments using the 北京协和医院 app?

Yes, the 北京协和医院 app supports appointment registration for doctors at Union Hospital. Users can check doctor schedules and make reservations directly through the app.

How does cardless registration work in the 北京协和医院 app?

The 北京协和医院 app allows cardless registration for first-time patients. Users provide their name, ID type, ID number, phone number, and medical insurance status to create a patient record.

Can I pay medical fees using the 北京协和医院 app?

Yes, the 北京协和医院 app features self-service payment, allowing patients to pay medical fees directly from their mobile phone, avoiding long queues.

Can I view my medical reports on the 北京协和医院 app?

Yes, the 北京协和医院 app enables users to retrieve and view their medical reports, such as lab results. The app notes these reports are for reference; paper reports from the hospital are official.

Who developed the 北京协和医院 app?

The 北京协和医院 app is jointly launched by Peking Union Medical College Hospital and Hangzhou Hengsheng Yuntai Network Technology Co., Ltd.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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