This page is not an official page of the app or its developer, but an independent editorial publication created for informational and commentary purposes. Unless expressly stated otherwise, neither the app nor its developer is affiliated with, endorsed by, sponsored by, authorized by, or otherwise officially connected with MWM, Apple, Google Play, the app publisher, or the app's developer, and nothing on this page implies that the app was developed using MWM's services. Any trademarks, logos, screenshots, and other content remain the property of their respective owners.
Bevatel Call Center
Elevate your business communication with a powerful SIP softphone designed for remote teams. Manage multiple accounts, record critical calls, and enjoy seamless automatic provisioning.
Downloads
100User Rating
Total Ratings
0Publisher
Category
BusinessLocales
1Latest Version
1.0.4Size
79.2 MBFirst Released
May 29, 2025Enterprise-Grade Features for Modern Teams
Streamline your workflow with a powerful SIP softphone designed for reliability, scalability, and professional communication on the go.
Seamless Multi-Account Management
Switch between business lines effortlessly. Perfect for professionals managing multiple clients or roles from a single, intuitive interface.
Native Call Recording & Logs
Securely capture every conversation for compliance and training. Keep your business protected and your records organized with one tap.
Frequently Asked Questions
Everything you need to know about Bevatel Call Center
What is Bevatel Call Center?
Bevatel Call Center is a SIP softphone application. It supports multi-accounts, call recording, call waiting, and automatic provisioning. The app provides modern business facilities for call management.
Does Bevatel Call Center support call recording?
Yes, Bevatel Call Center supports calls recording. Users can play back call records directly within the app, as shown in the call results and audio playback interface.
Can Bevatel Call Center manage multiple accounts?
Yes, Bevatel Call Center supports multi-accounts. The settings screen includes an option to 'Switch Account,' confirming this feature for users.
What call metrics does Bevatel Call Center track?
Bevatel Call Center tracks total, answered, abandoned, and missed calls. It monitors waiting calls, average waiting time, average talking time, max waiting time, and active calls.
Does Bevatel Call Center offer conference calling features?
Yes, Bevatel Call Center offers conference calling. The app allows users to see attendees, add new calls, attend existing calls, and transfer calls within the conference.
Can users track customer satisfaction with Bevatel Call Center?
Yes, Bevatel Call Center provides a CSAT dashboard. It displays metrics like Total Responses, Response Rate, NPS Score, and Satisfaction Score to evaluate customer service performance.
How does Bevatel Call Center handle call transfers?
Bevatel Call Center handles call transfers through its conference call controls. Users can perform both standard 'Transfer' and 'Blind Transfer' operations during an active conference call.
Does Bevatel Call Center support automatic provisioning?
Yes, Bevatel Call Center supports automatic provisioning. This feature simplifies the initial setup and configuration process for the SIP softphone.
How do I create an account for Bevatel Call Center?
Users can create an account for Bevatel Call Center directly from the login screen. This screen features a 'Create an account' link, guiding new users through the registration process.
The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.
App Store
Screenshots
Bevatel Call Center app startup screen with robot mascot
Login screen of the Bevatel Call Center SIP softphone app showing email and password fields with a friendly robot mascot
Analytics dashboard of Bevatel Call Center app displaying call performance metrics like answered abandoned and waiting calls
Bevatel Call Center app dashboard displaying call distribution statistics including answered transferred and abandoned calls
Bevatel Call Center app dashboard showing answered and unanswered call statistics.
Bevatel Call Center app results screen showing customer satisfaction scores and NPS analytics charts
Bevatel Call Center app screen displaying a list of eight conference call attendees
Bevatel Call Center app conference call interface showing participants and management tools
A smartphone screen displaying call history results and an active call recording playback interface with a waveform audio visualizer.
The settings screen of the Bevatel Call Center app showing the user profile and account management options
Description
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This page is not an official page of the app or its developer, but an independent editorial publication created for informational and commentary purposes. Unless expressly stated otherwise, neither the app nor its developer is affiliated with, endorsed by, sponsored by, authorized by, or otherwise officially connected with MWM, Apple, Google Play, the app publisher, or the app's developer, and nothing on this page implies that the app was developed using MWM's services. Any trademarks, logos, screenshots, and other content remain the property of their respective owners.