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Bouygues Telecom

Unleash total command over your Bouygues services. This app hands users the power to dissect, control, and evolve their telecom setup with ruthless efficiency.

Utilities & Government Services ›

Key Figures

Downloads

5M+

User Rating

4.4/5

Total Ratings

556.8K

Publisher

Bouygues Telecom

An evaluation of key functionalities designed for enhanced customer self-service and management.

Bouygues Telecom App: Core Features Analysis

Permanent Access & Payment of Invoices

It allows users to view, download, and securely pay their bills at any time and from anywhere.

Real-time Consumption Tracking & Top-ups

The app provides real-time monitoring of data, call, and SMS consumption, with the ability to add recharges and options as needed.

Technician Geolocalisation & Monitoring

This tool allows users to track the real-time arrival of their technician, receive delay notifications, and rate the service quality directly from the app.

Integrated Customer Support & Assistance

It provides direct access to customer support, instant messaging, mobile assistance for lost phones, and dedicated guidance for Bbox troubleshooting.

Plan & Subscription Management

The app enables users to view and manage the details of their mobile and fixed-line plans and subscriptions, including those of their family members.

Optimized WiFi Management (Bbox)

It offers features to personalize and share the Bbox WiFi password, alongside tools for controlling children's internet access.

Quick Identification (Facial/Fingerprint Recognition)

It allows for rapid and secure login using facial or fingerprint recognition technology.

Online Store for Upgrades & Options

The app features an integrated online store where users can browse and purchase new subscriptions, tailored plans, equipment, and additional options.

FAQ

Frequently Asked Questions

Everything you need to know about Bouygues Telecom

How can I log in to the Bouygues Telecom app quickly?

The Bouygues Telecom app enables rapid login via facial recognition or fingerprint authentication. Users can also log in using a password.

What information does the Bouygues Telecom app home screen display?

The Bouygues Telecom app's customizable home screen provides an overview of consumption, latest bills, plans, and subscriptions. Quick access links are also available.

Does the Bouygues Telecom app allow real-time consumption tracking?

Yes, the Bouygues Telecom app offers real-time consumption tracking for mobile and fixed services, whether users are in France or abroad. Recharges can also be added.

Can I manage my Bouygues Telecom mobile plans and subscriptions using the app?

Yes, users manage their Bouygues Telecom mobile plans and subscriptions within the app's "Mes lignes" (My lines) section. This displays detailed information about all current offers.

How can I pay my Bouygues Telecom bills through the app?

The Bouygues Telecom app allows users to consult, download, and pay their latest bills directly. The activity log also provides payment reminders.

Can I control my WiFi and Bbox settings with the Bouygues Telecom app?

Yes, the Bouygues Telecom app features a "Gérer ma Bbox" (Manage my Bbox) space. Users customize their WiFi password, share it, and manage internet access for children.

Is there an online store within the Bouygues Telecom app?

Yes, the Bouygues Telecom app includes an online store. Users can explore new subscriptions, change their mobile plan, upgrade their phone, or modify Bbox offers.

How does the Bouygues Telecom app assist with technical issues or lost phones?

The Bouygues Telecom app offers direct access to assistance services. It includes "Assistance mobile" for lost phones and "Mon Assistant Bbox" to guide users for Bbox installation or troubleshooting.

Can I track the arrival of a Bouygues Telecom technician using the app?

Yes, the Bouygues Telecom app provides a geolocation service to track technician arrivals in real-time. It notifies users of delays and allows them to rate the intervention quality.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Bouygues Telecom - The app's introductory screen emphasizes its all-in-one nature, featuring a clear branding message and a welcoming visual of users engaging with mobile technology. — The app's introductory screen emphasizes its all-in-one nature, featuring a clear branding message and a welcoming visual of users engaging with mobile technology.
Unified App Overview

Description

Client fixe, mobile, ou les deux ? Avec la nouvelle application Bouygues Telecom, vous pouvez vous identifier rapidement par reconnaissance faciale ou empreinte digitale. Consommation, factures, forfaits et abonnements… Toutes vos informations essentielles sont visibles en un clin d’œil, et accessibles en un clic sur votre écran d’accueil personnalisable. Mais la nouvelle application Bouygues Telecom, c’est aussi… - Le suivi de votre consommation Que vous soyez chez vous, quelque part en France, ou à l’étranger, avec la nouvelle application Bouygues Telecom vous suivez votre consommation en temps réel, où que vous soyez. Un service pratique, mobile, qui vous permet d’ajouter des recharges et des options, en fonction des variations de votre consommation. - La gestion de vos forfaits & vos abonnements Vous avez besoin de savoir ce qui est inclus dans votre forfait ou celui de vos proches ? Rendez-vous dans la rubrique « Mes lignes » pour accéder au détail de vos offres. - Votre nouvelle boutique en ligne Vous cherchez un nouvel abonnement, un forfait mieux adapté avec de nouveaux équipements et des options sur mesure ? Notre boutique en ligne vous propose un choix varié et personnalisé. - Votre assistance sur mesure Grâce à la nouvelle application Bouygues Telecom vous bénéficiez d’un accès direct à nos services d’assistance et à la messagerie instantanée. Téléphone égaré ? L’Assistance mobile est là pour vous accompagner. Besoin de piloter, d’installer ou de dépanner votre Bbox ? Mon Assistant Bbox est là pour vous guider. - L’accès permanent à vos factures N’importe où, n’importe quand, elles peuvent être téléchargées ou consultées. Et si besoin, vous avez également la possibilité de régler vos dernières factures. - La gestion de votre WiFi optimisée L’espace "Gérer ma Bbox" vous permet de personnaliser votre mot de passe WiFi et de le partager avec votre entourage. Le contrôle du réseau vous permet aussi, de sécuriser et contrôler plus facilement l’accès internet de vos enfants. - La géolocalisation de votre technicien Bouygues Telecom Vous avez un rendez-vous prévu avec un technicien ? Avec notre service de géolocalisation, vous pouvez suivre son arrivée en temps réel, être averti en cas de retard, et noter la qualité de l’intervention directement depuis votre application.