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CIBC Mobile Banking

This app eradicates banking friction. Users command their finances with ruthless efficiency, transforming a chore into a power move.

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Key Figures

Downloads

5M+

User Rating

4.1/5

Total Ratings

33.9K

Publisher

Canadian Imperial Bank of Commerce

An analysis of key functionalities and user benefits for modern banking needs.

CIBC Mobile Banking App: Feature Evaluation

Interac e-Transfer

This tool features instant sending and receiving of money, which is a standard and highly utilized payment method in Canada, streamlining personal transactions.

Biometric Security & Access

The app provides secure account access through fingerprint, Face ID, or password, ensuring user data protection and convenient login for frequent use.

Comprehensive Account Overview

It allows users to view a consolidated snapshot of all their accounts in one place, facilitating easy financial tracking and management at a glance.

Mobile Cheque Deposit

This feature enables users to deposit cheques quickly by simply taking a picture with their phone, eliminating the need to visit a physical branch.

Flexible Payment Scheduling

The app allows for setting up instant, post-dated, or recurring payments, providing flexibility for managing financial obligations and bills efficiently.

Free Credit Score Access

It provides access to a free Transunion credit score directly within the app, which helps users monitor their credit health without affecting their score.

24/7 Virtual Assistant

This tool offers a virtual assistant available around the clock to answer banking questions and perform everyday transactions, enhancing customer support and convenience.

Secure Notifications & Verification

The app allows users to receive secure one-time verification codes and push notifications, bolstering security for transactions and keeping users informed of account activity.

FAQ

Frequently Asked Questions

Everything you need to know about CIBC Mobile Banking

How does the CIBC Mobile Banking App ensure secure account access?

The CIBC Mobile Banking App secures your accounts using fingerprint, Face ID, or password authentication. It also provides one-time verification codes and push notifications for enhanced security.

Can I view all my CIBC accounts within the mobile app?

Yes, the CIBC Mobile Banking App allows you to get a comprehensive snapshot of all your accounts in one place, anytime. This includes chequing, savings, and credit card accounts.

Does the CIBC Mobile Banking App support mobile payment options like Apple Pay?

Yes, the CIBC Mobile Banking App supports the use of Apple Pay, Google Pay, and Samsung Pay at payment terminals. This allows for convenient and secure mobile transactions.

How do I deposit a cheque using the CIBC Mobile Banking App?

The CIBC Mobile Banking App enables you to deposit cheques quickly by taking a picture of the cheque with your phone. This feature streamlines the deposit process.

Is there a virtual assistant available in the CIBC Mobile Banking App?

Yes, the CIBC Mobile Banking App includes a Virtual Assistant. It is available 24/7 to answer your banking questions and perform everyday banking transactions on your behalf.

Can I check my Transunion credit score for free in the CIBC Mobile Banking App?

Yes, you can receive your free Transunion credit score directly in the CIBC Mobile Banking App. This service does not affect your credit score.

What languages does the CIBC Mobile Banking App support?

The CIBC Mobile Banking App supports both English and French languages. Users can choose their preferred language for app interface and services.

How can I manage a lost or stolen card using the CIBC Mobile Banking App?

The CIBC Mobile Banking App allows you to lock your card or request a replacement if it is damaged, lost, or stolen. Options like "Lock My Card" and "Report lost or stolen card" are available.

Does the CIBC Mobile Banking App provide account activity alerts?

Yes, the CIBC Mobile Banking App allows you to set up alerts. These alerts keep you informed about any activity on your accounts, such as transactions or important updates.

Can I apply for new bank accounts or credit cards through the CIBC Mobile Banking App?

Yes, you can apply for bank accounts or credit cards directly through the CIBC Mobile Banking App. The app also allows you to view your application status in real time.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Description

FIND IMPORTANT DISCLOSURES BELOW The CIBC Mobile Banking App has received the highest ranking in customer satisfaction in Canada, according to a 2025 study from J.D. Power. We’re always striving to make our app do more for you. FEATURES • Securely access your accounts with your fingerprint, face ID or password. • Receive one-time verification codes and push notifications securely. • Apply for bank accounts or credit cards and view your application status in real time. • Get a snapshot of all your accounts in the same place, anytime. • Use "Apple Pay, Google Pay or Samsung Pay" at payment terminals. • Set up instant, post-dated or recurring payments. • Deposit cheques in a flash - all you need is to take a picture with your phone. • Send and receive money instantly with Interac e-Transfer. • Quickly search for branches, banking hours, bank machines and mortgage advisors near you. • Receive your free Transunion credit score directly in the app, without affecting your score. • Our Travel Tools feature a currency converter, helpful tips and emergency numbers for while you’re away. • Our Virtual Assistant is available 24/7 to answer your banking questions and is able to perform everyday banking transactions on your behalf. LANGUAGES Supports English and French PRIVACY Your privacy and security comes first. For more information, please review our privacy policy, which is available at any banking centre or online at https://www.cibc.com/en/privacy-security.html that tells you more about your privacy rights and choices. LEGAL By downloading the CIBC Mobile Banking App you consent to the installation of this App and to any future updates or upgrades which may be automatically installed depending upon your device or operating system’s default settings or the settings you have selected. The app (including any updates or upgrades) may: (i) cause your device to automatically communicate with our servers to deliver the features and functionality described in the app description or through new features as they are introduced, and to record usage metrics; (ii) collect, use and disclose personal information as set out in our Privacy Policy; and (iii) affect preferences or data stored on your device. You can withdraw your consent at any time by uninstalling this App. For assistance, contact CIBC at the mailing address below. CONTACT For your banking questions, please visit: https://www.cibc.com/en/contact-us.html. Telephone Banking: 1-800-465-2422 Address: CIBC Head Office, 81 Bay Street, CIBC Square, Toronto, Ontario, Canada M5J 0E7 Website: http://www.cibc.com