Cl@ve
Agencia Estatal de Administracion Tributaria
Securely authorize procedures, manage taxes, and access your Cl@ve PIN from anywhere in the USA. Your essential link to Spanish government services without the need for a consulate visit.
Publisher
Category
ProductivityDownloads
9M+User Rating
Total Ratings
9K+Locales
5Discover the interface used by 9M+ users.
The tools that make this app stand out, trusted by 9M+ users.
Eliminate the need for consulate visits. Handle your legal and financial obligations in Spain directly from your phone, saving you time and international travel costs.
Generate secure PINs and mobile confirmations in seconds. Log in to official tax and social security portals without the complexity of physical certificates.
Your identity is protected by official government-grade encryption. Use FaceID or TouchID to authorize transactions and sign documents with total peace of mind.
Insights from user reviews.
Sentiment Score
Summary
The app receives overwhelmingly negative feedback, with many users reporting severe functionality issues, including frequent crashes, the app freezing on a black screen, and general unresponsiveness. A significant number of complaints revolve around difficulties with registration and login, often citing invalid support numbers, failed video identification, or the app closing during the process. Users also criticize the app's complex and unintuitive design, bureaucratic processes, and poor handling of DNI/NIE document recognition and QR code generation. While a few users found the app easy to use and functional, these positive experiences are rare amidst widespread frustration and a perceived lack of adequate customer support.
Common Themes
Everything you need to know about Cl@ve.
Description
Latest Version
7.0.5
Size
33.9 MB
First Released
Apr 11, 2014
Skip the consulate visits and physical paperwork. Join millions managing their Spanish legal and tax obligations securely from the USA.
Everything you need to know about Cl@ve
The Cl@ve app provides an electronic identification system for individuals to interact with Spanish Public Administrations. It manages authentication requests and offers access to Cl@ve system procedures.
Yes, the Cl@ve app allows users who are not yet registered in Cl@ve to complete their registration directly within the application.
To activate a device, registered Cl@ve users must use their DNI/NIE. Activation occurs either via an SMS confirmation or through an electronic certificate.
After activation, the Cl@ve app confirms Cl@ve Móvil authentication requests and provides access to the Cl@ve PIN required for various administrative procedures. It also allows access to Cl@ve system procedures.
Users can access help resources and contact support through the "Ayuda" section within the Cl@ve app. This section includes options like "Contacta con nosotros" and "Ayuda sobre la APP Cl@ve".
Yes, the Cl@ve app includes a "Gestiones" section where users can manage personal data in Cl@ve, access Cl@ve Permanente options, and revoke Cl@ve Firma certificates.
Users can change the app's language, manage push notifications, and activate dark mode through the "Ajustes" menu. This section also includes "Condiciones y políticas".
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