ComBank ePassbook

ComBank ePassbook

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Logo of ComBank ePassbook

ComBank ePassbook: Manage Your Sri Lankan Accounts Securely from the USA

Get 24/7 real-time access to your balances and transaction history. Perfect for tracking remittances and managing family funds back home with total peace of mind.

Download on App Store

Publisher

Commercial Bank of Ceylon PLC

Category

Finance

Downloads

360K+

User Rating

3.7/5

Total Ratings

300

Locales

3

A Window into Your Savings

Discover the interface used by 360K+ users.

Registration screen of the ComBank ePassbook app with fields for NIC passport and account number

Registration screen of the ComBank ePassbook app with fields for NIC passport and account number

Interface of the ComBank ePassbook app displaying a list of savings accounts with their respective balances in LKR and branch locations.

Interface of the ComBank ePassbook app displaying a list of savings accounts with their respective balances in LKR and branch locations.

ComBank ePassbook app interface on a smartphone showing account balance and recent transaction history

ComBank ePassbook app interface on a smartphone showing account balance and recent transaction history

ComBank ePassbook app interface showing account balance in LKR and the account nickname feature.

ComBank ePassbook app interface showing account balance in LKR and the account nickname feature.

ComBank ePassbook mobile app menu showing real time account balances and options

ComBank ePassbook mobile app menu showing real time account balances and options

ComBank ePassbook mobile app displaying real-time currency exchange rates for US Dollars, Sterling Pounds, Euro, and more.

ComBank ePassbook mobile app displaying real-time currency exchange rates for US Dollars, Sterling Pounds, Euro, and more.

ComBank ePassbook app interface showing user profile and settings for account notifications and security

ComBank ePassbook app interface showing user profile and settings for account notifications and security

ComBank ePassbook app screen for selecting savings accounts with biometric login option

ComBank ePassbook app screen for selecting savings accounts with biometric login option

Your Sri Lankan Accounts, Just a Tap Away

The tools that make this app stand out, trusted by 360K+ users.

🔄

Real-Time Transaction Monitoring

Instantly verify that your remittances and local deposits have arrived safely with live updates on your account activity, 24/7.

🏷️

Personalized Account Labels

Effortlessly manage multiple funds by labeling accounts as 'Family Support', 'Home Construction', or 'Savings' for clear organization.

📱

Secure Mobile-First Access

Skip the international calls and physical statements; access your 30-day transaction history and real-time balances for free, anywhere in the world.

Review Analysis

Insights from user reviews.

Sentiment Score

23%
Negative

Summary

The mobile app receives predominantly negative feedback from users, with frequent complaints about app instability, including crashes on iPhone 13 Mini and upon logout, and slow loading times. Many users report critical issues with transaction and account information not displaying correctly or not updating in real-time, significantly impacting usability. While some appreciate specific features like credit card e-statements and unlimited transaction history, the overall user experience is hampered by a cumbersome interface, lack of user-friendliness, and difficulties with features like biometric authentication and OTP input. These widespread functional and UX issues, along with reports of poor customer service, contribute to a frustrating experience for many users.

Common Themes

Transaction & Balance Display(9)
User Experience(5)
App Stability(4)
Overall Convenience(4)
Biometric Authentication(2)
Customer Service(1)
Credit Card E-statements(1)
Unlimited Transaction History(1)

About the app

Everything you need to know about ComBank ePassbook.

Description

Commercial Bank release the new ePassbook facility which is a mobile application which allows you to download and view your account transactions online on Apple smart phones. The Essentials View your real time account balance and transactions of all your accounts Access at any time from anywhere Check all your transactions for the last 30 days ePassbook will be provided totally free of charge The ePassbook facility provides you the account history of all your accounts in a similar manner of a savings passbook or a current account statement. This application provides an online-real time view of the account transactions. Salient features Allows the real-time tracking of account transactions for the last 30 days. Account balance and the transaction history is updated and displayed online real time. The ePassbook provides multiple account facility which acts as a single repository for all accounts enrolled, with the capability to view each account separately. You can label multiple accounts with preferred names/codes, for easy reference. (eg: Salary /Petty Cash / Savings / Entertainement) Provides flexibility to operate with or without a log-in password. Eligibility If you are an existing personal savings and/ or current account holder with a valid mobile number registered with the Bank, you can obtain this facility. Even if you open a new personal savings and/or current account and has a valid Mobile Number you can request for this facility. Joint Account holders could obtain the e-Passbook facility after submitting the written consent of all parties. You can also access your e passbook via iPhones

Latest Version

1.5.0

Size

40.7 MB

First Released

Jul 7, 2020

Your Sri Lankan Savings, Always Within Reach

Join 360,000+ users managing their accounts from abroad. Get the free ComBank ePassbook app now for real-time tracking and total peace of mind.

Download on App Store

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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