darb | درب

darb | درب

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Logo of darb | درب

darb | درب: Navigate Riyadh’s Transit Network with Confidence

The official journey planner for a seamless city experience. Track live metro and bus movements, book on-demand shuttles, and manage cashless tickets—all in one English-friendly app.

Publisher

Royal Commission for Riyadh City

Category

Travel

Downloads

1M+

User Rating

2.7/5

Total Ratings

3K+

Locales

2

Precision in Every Journey

Discover the interface used by 1M+ users.

A smartphone displaying the darb app interface for Riyadh public transport featuring a transit map and journey planner

A smartphone displaying the darb app interface for Riyadh public transport featuring a transit map and journey planner

Interface of the darb app displaying a map of Riyadh with options to choose between Metro, Bus, or Bus on Demand.

Interface of the darb app displaying a map of Riyadh with options to choose between Metro, Bus, or Bus on Demand.

A person holding a smartphone displaying a QR code e-ticket for Riyadh public transport in the darb app.

A person holding a smartphone displaying a QR code e-ticket for Riyadh public transport in the darb app.

Secure payment options for Riyadh public transport including Apple Pay Visa Mastercard and Mada

Secure payment options for Riyadh public transport including Apple Pay Visa Mastercard and Mada

Darb app displaying a bus on demand booking with a trip reminder notification and route map

Darb app displaying a bus on demand booking with a trip reminder notification and route map

Real time transit delay alerts and trip reminders shown on a smartphone lock screen

Real time transit delay alerts and trip reminders shown on a smartphone lock screen

darb mobile app showing live transit map and station schedules in Riyadh

darb mobile app showing live transit map and station schedules in Riyadh

Navigate Riyadh with Absolute Confidence

The tools that make this app stand out, trusted by 1M+ users.

📍

Smart Journey Planning

Access optimized routes for metro, bus, and on-demand transit to bypass Riyadh's traffic and arrive on time for every meeting.

🎫

Cashless QR Ticketing

Skip the kiosk and purchase first-class or regular passes instantly. Scan your phone for a seamless, paperless travel experience.

🚐

On-Demand Connectivity

Bridge the gap between your hotel and the station with free shuttle services, ensuring a premium 'last-mile' experience.

Review Analysis

Insights from user reviews.

Sentiment Score

28%
Negative

Summary

The Darb mobile app generally receives highly negative feedback, with users frequently encountering numerous technical issues such as persistent crashes, freezing, and display bugs, notably on iOS 26. Key pain points include unreliable payment processing—with money often deducted for failed transactions—and significant problems with the 'Bus on Demand' feature, which is criticized for inaccurate timings and booking failures. Users also report frustrating account creation and login difficulties, slow performance, and unresponsive customer service, while expressing a strong desire for Apple Wallet and Apple Watch integration to improve convenience.

Common Themes

App Instability & Bugs(15)
Payment & Ticketing Issues(15)
Account Management & Connectivity(10)
Information Accuracy & Missing Features(9)
Bus on Demand Service(7)
Customer Service(6)
App Performance(4)
Apple Wallet/Watch Support(2)

About the app

Everything you need to know about darb | درب.

Description

darb mobile app provides you with a convenient and efficient way to navigate and utilize the Riyadh public transport (RPT) network. With a new experience, the app introduces a variety of services, from understanding the network, planning your journey with different modes of transport including metro, bus and others to various ticketing options. Feature highlights: Trip Planning: Easily plan your trips within Riyadh public transport network using metro, buses, bus on demand, taxi on demand with various search options — type a location, select a station, or use predefined favorites for a quick access. Live Bus Tracker: Track Riyadh buses in real-time on a map, view bus routes, bus stations, live arrival times, and follow bus movements. Lines: Explore each metro and bus line in detail, viewing the associated stations, live movement and available amenities. Bus on Demand: A complementary service designed to bridge the gap between your home and public transport hubs, effectively covering the first and last mile. This service is free of charge with the purchase of your metro or bus ticket. Park & Ride: Park your car and seamlessly continue to the public transport network using your darb card for a smooth and convenient journey. Tickets: The app offers several time-based first class tickets for metro and regular class tickets for bus options: for 2-hour, 3-day, 7-day, and 30-day durations. You can buy your tickets and use QR code e-tickets directly on the bus or metro. Additionally, the app provides a feature to review purchase history and travel history. My Account: The app enables you to manage your account information at any time. This includes making changes to the name, mobile number, date of birth, and gender. The application is designed to be user-friendly for a diverse audience, offering full functionality in both Arabic and English languages.

Latest Version

10.1.0

Size

59.4 MB

First Released

Mar 18, 2023

Master Riyadh's Transit Network Today

Download darb for a seamless, cashless journey. Navigate the city with real-time tracking, instant QR ticketing, and smart connections designed for your schedule.

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FAQ

Frequently Asked Questions

Everything you need to know about darb | درب

What is the darb app?

The darb app is a mobile application for navigating and utilizing the Riyadh public transport network, offering trip planning, real-time tracking, and various ticketing options.

Does the darb app offer trip planning?

Yes, the darb app supports trip planning across metro, buses, bus on demand, and taxi on demand within the Riyadh public transport network.

Can I track buses in real-time with the darb app?

Yes, the darb app includes a Live Bus Tracker feature that allows users to view Riyadh buses in real-time on a map, along with routes and arrival times.

What ticketing options are available in the darb app?

The darb app offers time-based tickets for metro and bus, including 2-hour, 3-day, 7-day, and 30-day durations. Users can purchase and use QR code e-tickets.

How does the darb app's 'Bus on Demand' service work?

The darb app's 'Bus on Demand' service provides a complementary transport option to connect users between their homes and public transport hubs, free with a metro or bus ticket.

Can I manage my personal information in the darb app?

Yes, the darb app's 'My Account' section allows users to manage and update personal information such as name, mobile number, date of birth, and gender.

What languages does the darb app support?

The darb app supports full functionality in both Arabic and English languages, catering to a diverse user base.

Does the darb app provide real-time alerts?

Yes, the darb app provides real-time alerts for users, including trip reminders and delay notifications, ensuring they stay informed about their journeys.

What payment methods does the darb app accept?

The darb app accepts payments via Apple Pay, Mada, Visa, and Mastercard, offering convenient and secure options for ticket purchases.

Can users view metro and bus line details in the darb app?

Yes, the darb app enables users to explore detailed information for each metro and bus line, including associated stations, live movement, and available amenities.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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