eCOS Legal

eCOS Legal

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Logo of eCOS Legal

eCOS Legal: Accelerate Your Legal Onboarding from Anywhere

Skip the paperwork and office visits. Securely verify your identity, complete legal forms, and share financial information in minutes to get your legal matter moving faster.

Download on App Store

Publisher

InfoTrack Limited

Category

Business

Downloads

469K+

User Rating

1.9/5

Total Ratings

100

Locales

1

A Seamless Legal Start

Discover the interface used by 469K+ users.

Welcome screen for the eCOS Legal app showing a house icon and digital onboarding text

Welcome screen for the eCOS Legal app showing a house icon and digital onboarding text

The welcome screen of the eCOS Legal app for secure digital onboarding tasks.

The welcome screen of the eCOS Legal app for secure digital onboarding tasks.

Dashboard of eCOS Legal app showing client onboarding tasks like identity verification and document signing

Dashboard of eCOS Legal app showing client onboarding tasks like identity verification and document signing

A mobile interface for the eCOS Legal app showing an eSign documents screen with a prominent button to start the electronic signature process.

A mobile interface for the eCOS Legal app showing an eSign documents screen with a prominent button to start the electronic signature process.

The identity verification screen of the eCOS Legal app displaying document upload requirements and progress

The identity verification screen of the eCOS Legal app displaying document upload requirements and progress

Interface for scanning an identity document within the eCOS Legal app for secure client onboarding

Interface for scanning an identity document within the eCOS Legal app for secure client onboarding

eCOS Legal app screen showing fund verification options and progress circle

eCOS Legal app screen showing fund verification options and progress circle

Interface of the eCOS Legal app displaying the electronic forms section with a progress tracker and a button for a seller questionnaire.

Interface of the eCOS Legal app displaying the electronic forms section with a progress tracker and a button for a seller questionnaire.

eSign forms interface in the eCOS Legal mobile app

eSign forms interface in the eCOS Legal mobile app

Your Legal Onboarding, Simplified

The tools that make this app stand out, trusted by 469K+ users.

🤳

Instant Biometric Identity Check

Verify your identity securely using your phone’s camera. No more mailing physical documents or traveling to the law office.

🏦

Secure Financial Verification

Link your bank account to provide 'Source of Funds' evidence instantly, keeping your real estate or business transaction moving.

📝

Paperless Legal Forms

Fill out and sign complex disclosures digitally. Avoid the hassle of printers, scanners, and physical mail while meeting every deadline.

Review Analysis

Insights from user reviews.

Sentiment Score

11%
Negative

Summary

This mobile app receives overwhelmingly negative feedback from users, primarily due to persistent issues with its core functionality. Many users report significant frustration and time wastage stemming from the app's camera failing to properly scan passports and IDs, a clunky and outdated user interface, and frequent bugs leading to crashes or stalled progress. While a few users found the onboarding process smooth and efficient, praising its ease of use and security measures, the majority criticized its reliability, intrusiveness, and lack of adequate customer support. Despite some positive experiences, the consensus suggests the app is poorly designed and often not fit for purpose.

Common Themes

Performance & Efficiency(4)
Camera & ID Scanning(2)
Onboarding Experience(2)
User Interface (UI)(1)
Document Upload(1)
Security & Data Handling(1)

About the app

Everything you need to know about eCOS Legal.

Description

The eCOS App helps law firms start working with their clients by assisting you in securely providing important information and verifying your identity. Thousands of people use this ‘client onboarding’ service every week to get their legal matter underway more quickly and ensure that the law firm is complying with their regulated duties to know who their clients are. Typically, the eCOS Legal Client Onboarding App will assist you to complete detailed legal forms, perform a biometric identity check, and enable you to provide relevant financial information relating to your legal matter. When you download the App you will see the branding of your chosen legal services provider, this will match the logo on the email that you were sent by your legal adviser to begin the onboarding process. If you have any questions our dedicated eCOS support team or your lawyer will be able to assist you directly. Any data that you provide using the App will be held securely and only used for the purpose of conducting the legal matter with your legal services provider. The eCOS App is developed by InfoTrack UK, a leading provider of software to the Legal Services sector in England and Wales. To access online banking data InfoTrack is acting as an agent of TrueLayer and using TrueLayer’s Account Information Service. TrueLayer provides a regulated Account Information Service and TrueLayer is authorised and regulated by the Financial Conduct Authority in the UK under the Payment Services Regulations 2017 and the Electronic Money Regulations 2011 under reference number: 901096.

Latest Version

1.43

Size

80.7 MB

First Released

May 31, 2023

Ready to Get Your Legal Matter Underway?

Join thousands of clients who skip the office visits and securely complete their onboarding in minutes. Download the eCOS app to verify your identity and move your case forward today.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about eCOS Legal

What is the eCOS Legal app?

The eCOS Legal app is a client onboarding service that assists law firms and their clients in securely providing information and verifying identity for legal matters in a fast, secure, and fully digital manner.

How does the eCOS Legal app help with client onboarding?

The eCOS Legal app helps clients complete detailed legal forms, perform biometric identity checks, provide relevant financial information, and digitally sign documents to get their legal matter underway.

Is the eCOS Legal app secure for handling personal data?

Yes, the eCOS Legal app holds any data provided securely. It uses it only for conducting the legal matter with your legal services provider, ensuring data protection.

Can clients verify their identity using the eCOS Legal app?

Yes, clients can verify their identity using the eCOS Legal app by performing a biometric identity check, which includes scanning ID and taking a quick selfie.

Which company developed the eCOS Legal app?

The eCOS Legal app is developed by InfoTrack UK, a leading provider of software to the Legal Services sector in England and Wales.

Does eCOS Legal support digital document signing?

Yes, the eCOS Legal app enables users to digitally sign documents safely and legally, as part of the onboarding process for their legal or property transaction.

How does eCOS Legal verify financial information?

The eCOS Legal app verifies financial information and income securely via Open Banking, which is backed by UK banks and uses TrueLayer's regulated Account Information Service.

What kind of support is available for eCOS Legal app users?

Users of the eCOS Legal app can receive assistance directly from the dedicated eCOS support team or their lawyer if they have any questions during the onboarding process.

Can I complete legal forms within the eCOS Legal app?

Yes, the eCOS Legal app allows you to easily complete important forms such as personal information, seller questionnaires, and property details to support your legal transaction.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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