邮政EMS

邮政EMS

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Logo of 邮政EMS

邮政EMS: Official Global Shipping and Real-Time Tracking at Your Fingertips

Whether you are tracking a care package from home or managing cross-border business logistics, stay connected with China's most trusted and reliable official postal service.

Publisher

CHINA POSTAL EXPRESS & LOGIST ICS CO LTD

Category

Business

Downloads

3M+

User Rating

1.6/5

Total Ratings

2K+

Locales

2

Global Tracking in Focus

Discover the interface used by 3M+ users.

A promotional screen for the China Post EMS app featuring a delivery person holding red envelopes for new users.

A promotional screen for the China Post EMS app featuring a delivery person holding red envelopes for new users.

China Post EMS mobile app home screen displaying shipping services and tracking

China Post EMS mobile app home screen displaying shipping services and tracking

China Post EMS app interface showing real-time package tracking on a map

China Post EMS app interface showing real-time package tracking on a map

China Post EMS app interface for managing stored value cards and shipping discounts.

China Post EMS app interface for managing stored value cards and shipping discounts.

Dashboard of the China Post EMS app showing shipping statistics and delivery status tracking for business accounts

Dashboard of the China Post EMS app showing shipping statistics and delivery status tracking for business accounts

Your Direct Bridge to China Logistics

The tools that make this app stand out, trusted by 3M+ users.

📍

Real-Time Transpacific Tracking

Get the most granular tracking data directly from the official source, from the warehouse in China to your doorstep in the USA.

🛡️

Official Security & Trust

Send important legal documents, university transcripts, and valuable goods with the peace of mind only a state-owned carrier provides.

Simplified Self-Service

Easily manage returns to China or schedule international pickups with built-in tools designed to navigate complex customs requirements.

Review Analysis

Insights from user reviews.

Sentiment Score

21%
Negative

Summary

The mobile app receives overwhelmingly negative feedback, with many users describing it as "garbage" or a "scam" due to significant usability and reliability issues. A large number of complaints focus on widespread login and registration failures, often caused by unresponsive verification codes and captchas, alongside frequent app crashes, freezing, and general unresponsiveness. Users also express frustration with critical delivery problems, including slow and lost packages, inaccurate tracking information, and unhelpful customer service. A notable concern for international users is the lack of an English language option, and some users experienced loss of shipment history after updating to version 5.0.6.

Common Themes

Login & Registration Failures(16)
App Instability & Bugs(12)
Delivery Delays & Issues(9)
Inaccurate Tracking Information(8)
Poor Customer Support(6)
Lack of English Language Support(3)
Loss of Shipment History (v5.0.6)(1)

About the app

Everything you need to know about 邮政EMS.

Description

EMS是由中国邮政速递物流股份有限公司开发的一款快递服务应用,秉承 “全心、全速、全球”的核心服务理念,为客户提供自助下单、订单管理、特色服务等一站式掌上便捷快件服务。

Latest Version

6.0.9

Size

55.4 MB

First Released

Jun 6, 2017

Stay Connected with the Official China Post EMS App

The trusted source for China-US logistics. Track your parcels in real-time and manage cross-border shipments with the official 'Source of Truth' for China Post.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about 邮政EMS

What is the 邮政EMS app?

The 邮政EMS app is an express delivery service application developed by China Post Express Logistics Co., Ltd. It provides one-stop convenient express services, including self-service ordering and order management.

What is the core service philosophy of 邮政EMS?

The core service philosophy of 邮政EMS is "全心、全速、全球," which translates to "wholehearted, high-speed, and global." This guides its comprehensive express delivery services.

Does 邮政EMS offer on-demand package pickup services?

Yes, 邮政EMS offers scheduled pickup services. Users can book a pickup, and an express courier collects the package within one hour of the scheduled time.

What regions does the 邮政EMS app support for shipping?

The 邮政EMS app supports shipping services to various regions. Users can send packages within Mainland China, to Hong Kong, Macao, and Taiwan, and also internationally.

Can I track my express deliveries using the 邮政EMS app?

Yes, the 邮政EMS app allows real-time tracking of logistics for express deliveries. Users can monitor the shipping status and see the current location of their packages.

How can I receive shipping discounts with 邮政EMS?

Users receive shipping discounts by topping up stored value cards in the 邮政EMS app. The app features options for member stored value cards and other postal benefit cards.

Does 邮政EMS offer a bonus for new users?

Yes, 邮政EMS offers a welcome gift for new users. Upon their first login to the app, users receive an 8 yuan coupon package.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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