Whether you are tracking a care package from home or managing cross-border business logistics, stay connected with China's most trusted and reliable official postal service.
Publisher
Category
BusinessDownloads
3M+User Rating
Total Ratings
2K+Locales
2Discover the interface used by 3M+ users.
The tools that make this app stand out, trusted by 3M+ users.
Get the most granular tracking data directly from the official source, from the warehouse in China to your doorstep in the USA.
Send important legal documents, university transcripts, and valuable goods with the peace of mind only a state-owned carrier provides.
Easily manage returns to China or schedule international pickups with built-in tools designed to navigate complex customs requirements.
Insights from user reviews.
Sentiment Score
Summary
The mobile app receives overwhelmingly negative feedback, with many users describing it as "garbage" or a "scam" due to significant usability and reliability issues. A large number of complaints focus on widespread login and registration failures, often caused by unresponsive verification codes and captchas, alongside frequent app crashes, freezing, and general unresponsiveness. Users also express frustration with critical delivery problems, including slow and lost packages, inaccurate tracking information, and unhelpful customer service. A notable concern for international users is the lack of an English language option, and some users experienced loss of shipment history after updating to version 5.0.6.
Common Themes
Everything you need to know about 邮政EMS.
Description
Latest Version
6.0.9
Size
55.4 MB
First Released
Jun 6, 2017
Everything you need to know about 邮政EMS
The 邮政EMS app is an express delivery service application developed by China Post Express Logistics Co., Ltd. It provides one-stop convenient express services, including self-service ordering and order management.
The core service philosophy of 邮政EMS is "全心、全速、全球," which translates to "wholehearted, high-speed, and global." This guides its comprehensive express delivery services.
Yes, 邮政EMS offers scheduled pickup services. Users can book a pickup, and an express courier collects the package within one hour of the scheduled time.
The 邮政EMS app supports shipping services to various regions. Users can send packages within Mainland China, to Hong Kong, Macao, and Taiwan, and also internationally.
Yes, the 邮政EMS app allows real-time tracking of logistics for express deliveries. Users can monitor the shipping status and see the current location of their packages.
Users receive shipping discounts by topping up stored value cards in the 邮政EMS app. The app features options for member stored value cards and other postal benefit cards.
Yes, 邮政EMS offers a welcome gift for new users. Upon their first login to the app, users receive an 8 yuan coupon package.
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