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Etsy Seller: Manage Your Shop

The all-in-one toolkit designed for makers and entrepreneurs to edit listings with mobile video, track performance stats, and provide five-star service to your customers on the go.

Business Management ›

Key Figures

Downloads

6M+

User Rating

4.7/5

Total Ratings

107K+

Publisher

Etsy, Inc.

Master Your Shop from Anywhere

The Etsy Seller app puts powerful business tools in your pocket, so you can spend less time at your desk and more time creating.

Instant Listing Videos

Capture and upload your creative process or product details directly from your phone to boost engagement.

Personalized Support

Identify repeat customers and view order history within messages to provide that signature Etsy touch.

FAQ

Frequently Asked Questions

Everything you need to know about Etsy Seller: Manage Your Shop

Can I manage my Etsy shop on the go with the Etsy Seller app?

Yes, the Etsy Seller app enables shop owners to manage their business on the go, facilitating customer responses, listing creation and editing, order management, and shop statistics review from a mobile device.

Can Etsy Seller app users create and edit listings?

Yes, the Etsy Seller app allows you to create and edit product listings directly from your phone. This includes adding and editing listing videos and photos.

How does the Etsy Seller app assist with customer messages and orders?

Yes, the Etsy Seller app helps manage customer interactions. Users can respond to messages, seamlessly access order details within chats, and identify repeat buyers through special tags.

What performance statistics does the Etsy Seller app offer?

The Etsy Seller app provides key performance statistics such as total visits, revenue, conversion rates, and how buyers found the shop. It also displays listing-specific views, favorites, sales, and revenue.

How does the Etsy Seller app help with order management and shipping?

The Etsy Seller app streamlines order fulfillment. Its updated design shows which items to ship and when. Users can also create shipping labels, complete orders, and message buyers directly.

Can I respond to buyer reviews using the Etsy Seller app?

Yes, you can read and respond to buyer reviews in real time using the Etsy Seller app. It displays shop ratings and offers options for public replies or direct messages to buyers.

Is an existing Etsy shop required to use the Etsy Seller app?

Yes, an active Etsy shop is required to use the Etsy Seller app. The application is specifically designed for existing Etsy sellers to manage their shop operations.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Etsy Seller: Manage Your Shop - Etsy Seller app mobile interface showing customer chat messages and shop management tagline — Etsy Seller app mobile interface showing customer chat messages and shop management tagline

Etsy Seller: Manage Your Shop - Etsy Seller app interface showing order details integrated into a customer message thread. — Etsy Seller app interface showing order details integrated into a customer message thread.

Etsy Seller: Manage Your Shop - A screenshot of the Etsy Seller app's order management interface highlighting a green Repeat Buyer tag on a specific order. — A screenshot of the Etsy Seller app's order management interface highlighting a green Repeat Buyer tag on a specific order.

Etsy Seller: Manage Your Shop - Etsy Seller app interface showing shop performance metrics and visitor analytics — Etsy Seller app interface showing shop performance metrics and visitor analytics

Etsy Seller: Manage Your Shop - Etsy Seller app interface showing order management with options to create shipping labels and message buyers — Etsy Seller app interface showing order management with options to create shipping labels and message buyers

Etsy Seller: Manage Your Shop - Etsy Seller app interface showing performance statistics like views and revenue for a product listing — Etsy Seller app interface showing performance statistics like views and revenue for a product listing

Etsy Seller: Manage Your Shop - Interface for managing product photos and videos in the Etsy Seller app — Interface for managing product photos and videos in the Etsy Seller app

Etsy Seller: Manage Your Shop - Etsy Seller app interface showing customer reviews and ratings with options to reply to buyers — Etsy Seller app interface showing customer reviews and ratings with options to reply to buyers

Description

Etsy Seller is the newest way to manage your shop on the go. It’s got everything you need to easily respond to customers, create and edit listings, see your shop stats, and manage your orders. Plus we’ve added some great new features you’ll want to check out: -- Add and edit listing videos and photos straight from your phone. -- Seamlessly access order details within messages with a buyer. -- Know when you have a repeat buyer, thanks to special tags in Messages. -- Easily manage orders with our updated design that shows you what to ship, and when. -- Get key performance stats like views, sales, and revenue in a listing overview. -- Share feedback to tell us what needs improving, and see your suggestions brought to life. -- And even more! New features are always being added to create the best possible experience for our sellers. You need an Etsy shop to use this app. Get started at www.etsy.com/sell.