FGC

FGC

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Logo of FGC

FGC: Proteção e Reembolso Digital para Seus Investimentos no Brasil

Solicite e acompanhe o pagamento de suas garantias de forma 100% online e segura, sem precisar viajar ou enfrentar burocracia física, onde quer que você esteja.

Publisher

FUNDO GARANTIDOR DE CREDITOS - FGC

Category

Finance

Downloads

463K+

User Rating

1.6/5

Total Ratings

500

Locales

1

A Glimpse of Control

Discover the interface used by 463K+ users.

FGC mobile app home screen showing the login and registration options for investment protection

FGC mobile app home screen showing the login and registration options for investment protection

Menu screen of the FGC mobile app showing user profile and financial guarantee request options.

Menu screen of the FGC mobile app showing user profile and financial guarantee request options.

Interface of the FGC app explaining the steps to request a credit guarantee payment online

Interface of the FGC app explaining the steps to request a credit guarantee payment online

FGC app screen showing identity document upload options for RG and CNH with secure validation instructions

FGC app screen showing identity document upload options for RG and CNH with secure validation instructions

Registration screen of the FGC app showing fields for personal name CPF and date of birth

Registration screen of the FGC app showing fields for personal name CPF and date of birth

Protect Your Investments with Total Confidence

The tools that make this app stand out, trusted by 463K+ users.

🌎

100% Remote Recovery

Request your guarantee payment entirely online. Eliminate the need for international travel, physical bank visits, or mailing notarized documents from abroad.

🔐

Secure Identity Validation

Your financial data is protected by multi-factor authentication and advanced document verification, ensuring your claim is handled with bank-grade security.

Real-Time Step Tracking

Monitor every stage of your request directly through the app. From initial submission to final payment, stay informed with complete transparency.

Review Analysis

Insights from user reviews.

Sentiment Score

23%
Negative

Summary

The app receives overwhelmingly negative feedback from users, primarily experiencing severe functional issues. Many recent reviews, especially from late 2025, highlight a critical "update loop" bug where the app repeatedly demands an update that fails or isn't available, completely preventing access. Users also frequently report problems with account registration, including unreceived verification tokens and emails, and recurring "Service Unavailable" messages during login. While some users appreciate the app's improved design and fluidity when it functions, general stability issues, crashes, and limitations in core functionality make it largely unusable for its intended purpose.

Common Themes

Registration & Login Issues(12)
App Stability & Bugs(9)
Update & Access Problems(8)
Core Functionality Limitations(4)
User Experience(1)
App Improvements(1)
Support Effectiveness(1)

About the app

Everything you need to know about FGC.

Description

O Fundo Garantidor de Créditos – FGC é uma entidade privada que atua como mecanismo de proteção aos depositantes e investidores de instituições financeiras. Quando um banco ou instituição financeira associada ao FGC é submetida ao processo de intervenção ou liquidação pelo Banco Central do Brasil, os depositantes e investidores têm o direito a garantia prestada, até os limites da regulamentação. O Aplicativo FGC permite que o pagamento da garantia seja realizado de forma online e segura, considerando: • Coleta de informações com validação de identidade, através de confirmação por SMS e e-mail; • Validação de documentos e informações para disponibilização de informações apenas ao usuário cadastrado, preservando a confidencialidade dos dados; • Realização de pedido de pagamento de garantia de forma 100% online, para não precisar ir com uma cópia dos documentos em uma agência bancária; • Acompanhamento de todas as etapas do processo pelo aplicativo, até a realização do pagamento da garantia. Se precisar de ajuda ou tiver alguma sugestão, envie uma mensagem para faleconosco@fgc.org.br Para saber mais sobre o FGC acesso o nosso site www.fgc.org.br, ou siga a gente nas redes sociais.

Latest Version

3.5.6

Size

64.5 MB

First Released

Oct 21, 2020

Claim Your Guarantee Without Leaving Home

Skip the international travel and the hassle of physical branches. Download the official FGC app now to start your 100% digital claim and track your refund in real-time, wherever you are.

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FAQ

Frequently Asked Questions

Everything you need to know about FGC

What is the FGC app?

The FGC app enables users to request and track guarantee payments online from the Fundo Garantidor de Créditos. FGC is a private entity that protects depositors and investors in associated Brazilian financial institutions.

How does the FGC app ensure the security of user data and payments?

The FGC app ensures security through identity validation via SMS and email confirmation. It also includes document validation processes to maintain data confidentiality for all users.

Is it possible to request a guarantee payment entirely online with the FGC app?

Yes, the FGC app facilitates 100% online guarantee payment requests. Users do not need to visit a bank agency or present physical document copies.

How can users track their guarantee payment requests using the FGC app?

The FGC app allows users to track all stages of their guarantee payment process directly within the application. This includes monitoring the request status until the payment is finalized.

What personal information is required for registration in the FGC app?

Registration in the FGC app requires users to provide their full name, preferred name, CPF (Brazilian individual taxpayer ID), and date of birth. This data is used for guarantee payment.

Which types of documents does the FGC app accept for identity validation?

The FGC app accepts the RG (Brazilian ID card) and CNH (Brazilian National Driver's License) for identity validation. Users can submit photos of these documents through the app.

How do I get support or provide suggestions for the FGC app?

Users can contact FGC support for assistance or to provide suggestions by sending an email. The official contact address is faleconosco@fgc.org.br.

Can I see a list of institutions under liquidation in the FGC app?

Yes, the FGC app includes an "Instituição em liquidação" (Institution in liquidation) section. This feature allows users to review financial institutions operating under special regimes determined by the Central Bank.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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