Solicite e acompanhe o pagamento de suas garantias de forma 100% online e segura, sem precisar viajar ou enfrentar burocracia física, onde quer que você esteja.
Publisher
Category
FinanceDownloads
463K+User Rating
Total Ratings
500Locales
1Discover the interface used by 463K+ users.
The tools that make this app stand out, trusted by 463K+ users.
Request your guarantee payment entirely online. Eliminate the need for international travel, physical bank visits, or mailing notarized documents from abroad.
Your financial data is protected by multi-factor authentication and advanced document verification, ensuring your claim is handled with bank-grade security.
Monitor every stage of your request directly through the app. From initial submission to final payment, stay informed with complete transparency.
Insights from user reviews.
Sentiment Score
Summary
The app receives overwhelmingly negative feedback from users, primarily experiencing severe functional issues. Many recent reviews, especially from late 2025, highlight a critical "update loop" bug where the app repeatedly demands an update that fails or isn't available, completely preventing access. Users also frequently report problems with account registration, including unreceived verification tokens and emails, and recurring "Service Unavailable" messages during login. While some users appreciate the app's improved design and fluidity when it functions, general stability issues, crashes, and limitations in core functionality make it largely unusable for its intended purpose.
Common Themes
Everything you need to know about FGC.
Description
Latest Version
3.5.6
Size
64.5 MB
First Released
Oct 21, 2020
Everything you need to know about FGC
The FGC app enables users to request and track guarantee payments online from the Fundo Garantidor de Créditos. FGC is a private entity that protects depositors and investors in associated Brazilian financial institutions.
The FGC app ensures security through identity validation via SMS and email confirmation. It also includes document validation processes to maintain data confidentiality for all users.
Yes, the FGC app facilitates 100% online guarantee payment requests. Users do not need to visit a bank agency or present physical document copies.
The FGC app allows users to track all stages of their guarantee payment process directly within the application. This includes monitoring the request status until the payment is finalized.
Registration in the FGC app requires users to provide their full name, preferred name, CPF (Brazilian individual taxpayer ID), and date of birth. This data is used for guarantee payment.
The FGC app accepts the RG (Brazilian ID card) and CNH (Brazilian National Driver's License) for identity validation. Users can submit photos of these documents through the app.
Users can contact FGC support for assistance or to provide suggestions by sending an email. The official contact address is faleconosco@fgc.org.br.
Yes, the FGC app includes an "Instituição em liquidação" (Institution in liquidation) section. This feature allows users to review financial institutions operating under special regimes determined by the Central Bank.
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