Fuel Rewards® program
Join over 6 million members getting instant Gold Status and lower prices at 11,000+ Shell stations. Watch the price roll back and earn extra savings every time you shop, dine, or travel.
Publisher
Category
ShoppingDownloads
6M+User Rating
Total Ratings
670K+Locales
1Discover the interface used by 6M+ users.
The tools that make this app stand out, trusted by 6M+ users.
Start with an instant 5¢/gal discount on every fill-up at over 11,000 Shell stations nationwide.
Earn 10¢/gal for every $50 spent on dining and 5¢/gal on shopping and travel with your linked cards.
Enter your Alt ID and watch the price drop in real-time. No waiting for checks—just immediate relief at the pump.
Insights from user reviews.
Sentiment Score
Summary
The mobile app generally receives negative feedback, with users frequently encountering issues despite its goal of saving money on fuel. Many customers struggle with the inconsistency of reward application, often receiving less discount than expected or finding rewards disappearing entirely. Recurring technical problems such as login failures, "data format incorrect" errors, and slow app performance significantly hinder the user experience, with some login credentials lost after updates. Furthermore, the program's increasing complexity and unhelpful customer service further contribute to widespread user frustration.
Common Themes
Everything you need to know about Fuel Rewards® program.
Description
Latest Version
3.24.0
Size
31.7 MB
First Released
Jul 25, 2012
Get instant Gold Status today and save at least 5¢/gal on every fill-up. Join over 6 million drivers who never pay full price at the pump.
Everything you need to know about Fuel Rewards® program
The Fuel Rewards® program is a free loyalty program that helps members save money on fuel at over 11,000 Shell stations nationwide. Members earn savings by shopping, dining, and booking travel.
You earn fuel savings by shopping, dining, and booking travel through the Fuel Rewards® program. With Gold Status, you save at least 5¢/gal on every fill-up at Shell.
Gold Status in the Fuel Rewards® program provides members with at least 5¢/gal savings on every fill-up at participating Shell stations. All new members receive instant Gold Status for a limited time.
To redeem Fuel Rewards® savings, use the app to find a participating station. At the pump, enter your ALT ID or swipe your Fuel Rewards loyalty card before paying. The price rolls back.
Yes, you can link credit and debit cards to the Fuel Rewards® app for earning rewards. Always use these cards as credit when earning. This also allows for faster redemption and fueling.
Fuel Rewards® savings apply to any fill-up, up to 20 gallons. Rewards are cumulative, and there is no limit to the total amount you can save overall.
Yes, the Fuel Rewards® app includes a feature to locate nearby Shell stations and other participating fuel stations. This helps users find convenient locations to use their rewards.
You can earn 10¢/gal for every $50 spent dining at over 10,000 participating restaurants nationwide. Link a Mastercard, Visa, or American Express card to the Fuel Rewards® program to earn.
Yes, the Fuel Rewards® app allows you to track your current rewards balance, your current tier, and your progress towards higher tiers. It also shows rewards in progress.
Yes, the Fuel Rewards® program offers in-store rewards at select Shell stations when you purchase snacks, beverages, car washes, and other items. The app helps you activate these offers.
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