GettingOut Visits

GettingOut Visits

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Logo of GettingOut Visits

GettingOut Visits: Bringing you closer to your loved ones with instant video calls.

Skip the travel and the scheduling. With our Visit Now feature, you can connect from your mobile device anytime and only pay for the minutes you use.

Publisher

Telmate, LLC

Category

Social Networking

Downloads

4M+

User Rating

1.8/5

Total Ratings

3K+

Locales

3

Closer Than Ever

Discover the interface used by 4M+ users.

A person using a smartphone for a video call through the GettingOut Visits app

A person using a smartphone for a video call through the GettingOut Visits app

GettingOut Visits mobile app interface displaying a list of inmate contacts for video visitation

GettingOut Visits mobile app interface displaying a list of inmate contacts for video visitation

GettingOut Visits mobile app screen with a Visit Now button and scheduling options for inmate video calls.

GettingOut Visits mobile app screen with a Visit Now button and scheduling options for inmate video calls.

Interface of the GettingOut Visits app showing a mobile video call between a man and a woman

Interface of the GettingOut Visits app showing a mobile video call between a man and a woman

iPhone lock screen showing an incoming video visit notification from the GettingOut Visits app

iPhone lock screen showing an incoming video visit notification from the GettingOut Visits app

Keep Your Family Close

The tools that make this app stand out, trusted by 4M+ users.

On-Demand Connection

Skip the scheduling stress with our Visit Now feature and see your loved one in just minutes without waiting for approval.

💸

Fair & Simple Pricing

No hidden fees or connection costs. You only pay for the exact minutes you spend together, making every visit affordable.

📱

Visit From Anywhere

Save time and travel costs by visiting through your phone, allowing you to maintain your bond from the comfort of your home.

Review Analysis

Insights from user reviews.

Sentiment Score

15%
Negative

Summary

The app receives overwhelmingly negative feedback from users, primarily due to pervasive bugs and glitches that hinder core functionality, including frequent crashes, log-out issues, and verification failures. Users consistently report significant problems with video call reliability, experiencing dropped connections, freezing, disconnections, and often no video at all. A common point of frustration is the app's notification system, which frequently fails to provide sound or vibration for incoming calls, leading to missed connections. Furthermore, users face considerable challenges with depositing funds and lament the high costs associated with using a service that is widely described as unreliable and difficult to use.

Common Themes

App Bugs and Glitches(25)
Fund Deposit Problems(15)
Video Call Reliability(15)
Notification Issues(12)
Poor User Experience(10)
High Costs(7)
Ineffective Customer Support(5)

About the app

Everything you need to know about GettingOut Visits.

Description

*Currently available at select facilities.* What if you could visit your loved one from your mobile device anytime, anywhere? Now you can! With our FREE GettingOut Visits app, keeping in touch with loved ones is easier and more flexible than ever. Plus with our new Visit Now feature, there's no scheduling needed. You can video visit on the spot – and you will only be charged for the actual visit time you use. With the GettingOut Visits app, it’s easy to visit anytime, anywhere from your mobile device! WHY USE GETTING OUT VISIT APP? • IT’S A VIDEO CALL: Remote video visits are an easy, instant way to connect with your incarcerated friend or loved one. This service will allow you to make a video call to an inmate, just like Skype or FaceTime. You’ll use your home computer or an iOS device, the inmate will use a wireless tablet. • NO SCHEDULING NEEDED: See your loved one, quicker than ever and video visit when it’s convenient for you without scheduling. The Visit Now feature lets your visit begin in minutes. If the inmate’s not available, you’ll be notified and can schedule a visit later. • NO UPFRONT COSTS: There are no upfront costs, you will only be charged for the actual duration of the visit. • NO CONNECTION FEES: There are no connection fees, you will only be charged for the actual duration of the visit. • NO PENALTIES: There are no penalties, you will only be charged for the actual duration of the visit. • NO MINIMUM/MAXIMUM COSTS: There are no minimum/maximum costs, you will only be charged for the actual duration of the visit. • MORE FLEXIBILITY: You can visit remotely, when it’s convenient for you and your busy life. • LESS CALLS TO CUSTOMER SERVICE: With the Visit Now feature you don't need to schedule visits, so no penalties for missed visits. You'll spend less time with customer service and more time visiting.

Latest Version

4.2

Size

10.2 MB

First Released

Jul 28, 2018

Bring Your Loved One Closer, Anytime

Join 4 million families staying connected. Download the free app today and start your first 'Visit Now' with no scheduling and no upfront costs.

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FAQ

Frequently Asked Questions

Everything you need to know about GettingOut Visits

What is the GettingOut Visits app?

The GettingOut Visits app facilitates remote video visits with incarcerated loved ones from mobile devices. It offers flexibility, including a "Visit Now" feature for unscheduled connections.

Does the GettingOut Visits app require scheduling for visits?

No, the GettingOut Visits app does not always require scheduling. The "Visit Now" feature allows users to initiate video visits immediately without prior appointment.

How does the "Visit Now" feature work in GettingOut Visits?

The "Visit Now" feature in GettingOut Visits allows instant video calls to incarcerated loved ones without scheduling. If the inmate is unavailable, the app notifies the user to schedule later.

Are there any upfront costs for using GettingOut Visits?

No, the GettingOut Visits app has no upfront costs. Users are only charged for the actual duration of the video visit time they use.

Can I make video calls to inmates using the GettingOut Visits app?

Yes, the GettingOut Visits app enables users to make video calls to incarcerated individuals. It functions like other video calling services, connecting users on mobile devices with inmates on tablets.

What devices are compatible with the GettingOut Visits app?

The GettingOut Visits app is compatible with mobile devices, specifically iOS devices. It allows users to make video calls from their phone or tablet.

Is the GettingOut Visits app available everywhere?

The GettingOut Visits app is currently available at select facilities. Users must check for availability in their specific loved one's location.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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