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HomeWAV

Correctional communication is broken. HomeWAV fixes it, giving families direct, affordable contact.

Family & Relationships ›

Key Figures

Downloads

1M+

User Rating

3.9/5

Total Ratings

11.2K

Publisher

HomeWAV, LLC.

Evaluating key functionalities for maintaining family connections with incarcerated individuals.

HomeWAV App: Feature Analysis

Pay-As-You-Go Communication

The app provides a flexible 'pay-as-you-go' payment model, ensuring users only incur costs for the minutes they actively use, without the commitment of plans or packages.

Multi-Modal Inmate Communication

It allows inmates to initiate phone calls, video calls, or messages, offering multiple avenues for families to connect and provide emotional support.

Spontaneous Remote Video Visits

The app streamlines remote video visitations by eliminating the need for pre-scheduling, enabling spontaneous and convenient virtual connections.

Simplified Onsite Visit Scheduling

This tool features a function to easily schedule onsite visits, helping users manage crucial face-to-face interactions when permitted by facilities.

Inmate Account Fund Management

The app provides comprehensive financial management tools, allowing users to view inmate funds, add money, or transfer funds to support their incarcerated family members.

Real-time Inmate Login Notifications

It alerts visitors with real-time notifications when an inmate logs in, facilitating prompt communication and minimizing missed connection opportunities.

Secure Account & Payment Management

The app offers a secure and user-friendly system for account creation, login, and managing sensitive payment information, ensuring data privacy and ease of access.

Facility & Inmate Connection Setup

It enables approved visitors to select the relevant correctional facility and easily add specific inmates for communication and support.

FAQ

Frequently Asked Questions

Everything you need to know about HomeWAV

How to add an inmate in HomeWAV?

Yes, users can add inmates in the HomeWAV app. After logging in, approved visitors select the facility and input the inmate's name and state of incarceration.

Can I schedule visits using the HomeWAV app?

Yes, the HomeWAV app allows users to easily schedule onsite visits if the facility permits it. Remote video visitations do not require scheduling.

Does the HomeWAV app support video calls?

Yes, the HomeWAV app supports video calls. Inmates can initiate a video call with visitors once the visitor is logged into the app, provided the facility allows it.

How do I add funds to my HomeWAV account?

To add funds in HomeWAV, navigate to the funds section within the app. Users can see available funds, add or transfer funds, and update credit/debit information. Cash payments via PayNearMe are also supported.

Is the HomeWAV app available at all correctional facilities?

No, the HomeWAV app is not available at all facilities. Availability varies by location, and users should confirm if their specific facility supports the service.

Are calls made through the HomeWAV app monitored or recorded?

Yes, calls made through the HomeWAV app are monitored and recorded. A notification explicitly states that the call is being monitored and recorded during the session.

How does HomeWAV charge for communication minutes?

HomeWAV charges users only for the minutes they use. The app operates without subscription plans or packages, allowing users to pay as they go. Costs for phone and video vary by facility.

Can new users create an account directly in the HomeWAV mobile app?

Yes, new users can create a free account directly within the HomeWAV mobile app. Returning visitors can log in with their existing username and password.

What are the recommended connection requirements for HomeWAV?

For best results, HomeWAV suggests using a WIFI connection. Additionally, the use of a headset is recommended to enhance call quality and user experience.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Description

HomeWAV Mobile App Features: - New to HomeWAV? Create a free account. - Returning visitor? Login with your username and password. - Fully registered and approved visitors will be able to choose the facility and add inmate. - See available funds, add funds or transfer funds. - Add, update or change credit/debit information. - Only pay for the minutes you use. No plans or packages. - Once logged in, the inmate will see you are available and can initiated a phone call, video call or message (*If allowed by facility). - Visitor will receive notification once inmate is logged in. - Easily schedule onsite visits (*If allowed by facility). - No scheduling required for remote video visitations. For best results, a WIFI connection and use of headset are suggested. Note: Not available at all facilities. Phone and video costs will vary.