GlobeOne: Get More from Globe

GlobeOne: Get More from Globe

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Logo of GlobeOne: Get More from Globe

GlobeOne: Your Essential Digital Bridge to the Philippines

The all-in-one companion for Filipinos in the USA to manage accounts, pay bills for family back home, and send SuperXclusive promos instantly—all in one secure app.

Download on App Store

Publisher

Globe Telecom, Inc.

Category

Utilities

Downloads

5M+

User Rating

4.5/5

Total Ratings

168K+

Locales

1

A Glimpse Into Your Digital Gateway

Discover the interface used by 5M+ users.

Two smiling Filipino women looking at a smartphone with GlobeOne app branding and promotional text

Two smiling Filipino women looking at a smartphone with GlobeOne app branding and promotional text

GlobeOne app screen showing live view of data usage and prepaid account balance

GlobeOne app screen showing live view of data usage and prepaid account balance

A mobile screen showing the GlobeOne app interface for purchasing personalized prepaid promos and data packages.

A mobile screen showing the GlobeOne app interface for purchasing personalized prepaid promos and data packages.

Interface of the GlobeOne app showing the redeem rewards section with a points balance and available vouchers for food and data promos.

Interface of the GlobeOne app showing the redeem rewards section with a points balance and available vouchers for food and data promos.

Screenshot of the GlobeOne app interface showing the Pay All Bills feature with a list of saved accounts and payment statuses

Screenshot of the GlobeOne app interface showing the Pay All Bills feature with a list of saved accounts and payment statuses

A confirmation screen in the GlobeOne app showing a successful prepaid eSIM purchase with 5GB of data and unlimited texts

A confirmation screen in the GlobeOne app showing a successful prepaid eSIM purchase with 5GB of data and unlimited texts

GlobeOne app interface showing the customer help section with options for bill inquiries, line reconnection, and connection reports available 24/7

GlobeOne app interface showing the customer help section with options for bill inquiries, line reconnection, and connection reports available 24/7

GlobeOne app screen displaying roaming offers for various international destinations including USA Canada and Japan

GlobeOne app screen displaying roaming offers for various international destinations including USA Canada and Japan

Retailer account dashboard in the GlobeOne app showing earnings and transaction history for selling promos.

Retailer account dashboard in the GlobeOne app showing earnings and transaction history for selling promos.

GlobeOne app screen displaying various GFiber postpaid and prepaid internet plans with different speeds and monthly rates.

GlobeOne app screen displaying various GFiber postpaid and prepaid internet plans with different speeds and monthly rates.

Everything You Need to Manage Home from Afar

The tools that make this app stand out, trusted by 5M+ users.

💳

Pay Philippine Bills Effortlessly

Settle utilities, insurance, and Globe accounts for your family back home directly from the US with secure, real-time payment posting.

🎁

Send "Sulit" Promos to Family

Keep the video calls going by gifting SuperXclusive data and load promos to your relatives' Globe or TM accounts instantly.

✈️

Travel-Ready Connectivity

Purchase a Philippine eSIM or book your roaming promos before you fly, ensuring you are online the moment you land in the Philippines.

Review Analysis

Insights from user reviews.

Sentiment Score

20%
Negative

Summary

The GlobeOne app receives predominantly negative feedback, with a significant number of users expressing frustration over critical functionalities. Recurring issues include widespread login and OTP reception problems, difficult and often failing eSIM activation processes, and highly unsatisfactory customer service experiences. While some users appreciate the app for its general helpfulness and ease of bill payment, many find the app's design unintuitive, slow, and plagued by accessibility issues, along with difficulties in purchasing loads or managing their rewards program.

Common Themes

Billing & Load Purchase Issues(10)
Login & OTP Issues(6)
eSIM Service Problems(6)
Customer Support Experience(6)
App Usability & Performance(6)
General App Helpfulness(5)
Easy Bill Payment(3)
Rewards Program Functionality(2)

About the app

Everything you need to know about GlobeOne: Get More from Globe.

Description

Discover new ways to enjoy life with GlobeOne, your life-enhancing digital companion! Get more from your Globe and TM accounts -- buy SuperXclusive promos, pay all your bills in one go, earn more points, redeem exciting rewards, and so much more all in one app. GET MORE FROM GLOBE AND TM - Create an account using a Philippine mobile number - Enroll all of your Globe and TM accounts to stay connected and keep track of your data usage and add-ons in one simple dashboard: Globe Prepaid and MyFi, TM, Globe Postpaid, Globe Platinum, GFiber Postpaid, GFiber Prepaid, Home Prepaid WiFi - Buy a Prepaid eSIM STAY CONNECTED WITH APP-EXCLUSIVE PROMOS - Quickly subscribe to your recently bought promo, or discover your top pick - Get additional data, longer validity, or freebies when you buy SuperXclusive promos. - Subscribe to auto-renew and always be connected - Roam like a local: subscribe to roaming promos or book your roaming promos ahead of your trip PAY ALL YOUR GLOBE AND OTHER BILLS - View and download your billing statements for your Globe Postpaid and Globe At Home accounts - Get real-time payment posting when you pay in GlobeOne - Pay all your Globe bills in one transaction - Never miss a due date when you set payment reminders - Pay other billers such as utilities, airlines, credit cards, insurance, and many more LOVE THE WAY YOU PAY - Pay with eWallets: GCash, Shopee Pay, Grab Pay, Maya - Pay with bank transfer: BPI, RCBC, Unionbank - Pay with credit cards - Link your GCash mobile number and view your balance ENJOY FUN AND REWARDING EXPERIENCES - Join the All-New Rewards for all your Globe and TM accounts - Earn points when you load promos and pay Globe bills in GlobeOne - Redeem telco promos, vouchers, gifts, and many more using your points - Don't miss out on flash deals and surprises - Play and win everyday with TM FunRewards - Experience the VIP Experience with Globe Rewards+ MAXIMIZE AND MANAGE YOUR ACCOUNTS - Register your SIM - Update or renew your plan - Customize your All-New GPlan Plus plan and convert your GBs into vouchers - Upgrade your physical SIM - Add a new GFiber broadband connection with no additional requirements needed DISCOVER LIFE ESSENTIALS - Explore new ways to enjoy the digital life across food, health, education, and finance - Earn cashback by selling load and promos with GoEARN and TM EasyRAKET

Latest Version

1.11.0

Size

461.4 MB

First Released

Aug 1, 2021

Stay Connected and Care for Home from the USA

Join over 5 million users managing Philippine bills, gifting SuperXclusive promos to family, and earning rewards all in one app. Download GlobeOne today and keep your ties to home stronger than ever.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about GlobeOne: Get More from Globe

What is the GlobeOne app?

GlobeOne is a digital companion app that allows users to manage their Globe and TM accounts, buy promos, pay bills, earn rewards, and access various life-enhancing features.

Can I pay my Globe bills using the GlobeOne app?

Yes, GlobeOne allows users to view, download, and pay all their Globe and TM bills in a single transaction. It also supports real-time payment posting and payment reminders.

What payment methods does GlobeOne support?

GlobeOne supports eWallets like GCash, Shopee Pay, Grab Pay, and Maya. Users can also pay via bank transfer through BPI, RCBC, Unionbank, or using credit cards.

Can I earn rewards with the GlobeOne app?

Yes, GlobeOne users earn points by loading promos and paying Globe bills within the app. These points can be redeemed for telco promos, vouchers, and other gifts.

Does GlobeOne allow me to monitor my data usage?

Yes, the GlobeOne app provides a simple dashboard to keep track of your data usage, add-ons, and connection status for all enrolled Globe and TM accounts.

How can I buy an eSIM through GlobeOne?

The GlobeOne app allows users to buy a Prepaid eSIM directly. Upon successful purchase, the eSIM is ready to use with provided data and text inclusions.

What kind of promos are available in GlobeOne?

GlobeOne offers app-exclusive promos, SuperXclusive promos with additional data or freebies, auto-renew subscriptions, and roaming promos for international travel.

Can I get GFiber broadband using the GlobeOne app?

Yes, users can add a new GFiber broadband connection directly through the GlobeOne app with no additional requirements. It offers both postpaid and prepaid plans.

How can I get help or support in the GlobeOne app?

GlobeOne provides 24/7 help. Users can submit bill inquiries, reconnect lines, report connection issues, make account changes, or contact support for load/promo/rewards concerns.

Can I earn cashback by selling load and promos with GlobeOne?

Yes, GlobeOne offers features like GoEARN and TM EasyRAKET, allowing users to earn cashback by selling load and promos directly through the app.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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