HKTVmall – 網上購物
Access over 2.2 million products from 7,000+ local and overseas brands at your fingertips. Whether you are shopping for yourself or caring for family back home, enjoy rapid 8-hour delivery, fresh Wet Market groceries, and exclusive cashback rewards on one trusted platform.
Publisher
Category
ShoppingDownloads
2M+User Rating
Total Ratings
102K+Locales
2Discover the interface used by 2M+ users.
The tools that make this app stand out, trusted by 2M+ users.
Support your loved ones in HK by ordering fresh wet market groceries and daily essentials with reliable 8-hour delivery directly to their door.
Access the Hong Kong brands you miss most. From specific pantry staples to local pharmacy favorites, find 2.2 million products unavailable in US stores.
Maximize your budget with 10% cashback on travel bookings, eco-friendly discounts via GreenLab, and Mainland-direct pricing on a single platform.
Insights from user reviews.
Sentiment Score
Summary
The mobile app receives overwhelmingly negative feedback, primarily due to its cluttered and user-unfriendly interface, often described as "messy" and "complicated." Users report significant performance issues, including slow loading times, frequent crashes, and unresponsive buttons, particularly after recent updates. The app is heavily criticized for an abundance of intrusive advertisements, forced live streams, and poor navigation that collectively hinder the shopping experience and make finding products difficult. Furthermore, common bugs related to login, checkout, and order management persist, alongside a lack of filtering options for Chinese products and instances of unhelpful customer service.
Common Themes
Everything you need to know about HKTVmall – 網上購物.
Description
Latest Version
5.0.0
Size
306.0 MB
First Released
Nov 12, 2014
Join 2 million users today. Whether you are craving home-grown brands or sending essentials to family in Hong Kong, HKTVmall makes it easy, fast, and reliable.
Everything you need to know about HKTVmall – 網上購物
Yes, HKTVmall provides free self-pickup shipping for all items. Customers can collect their orders at over 300 self-pickup points, including HKTV O2O Shops, Hongkong Post, and K-points.
Yes, new users of HKTVmall receive 3 months of free home delivery. This promotion applies to their initial period of using the platform, providing an incentive for new customers.
HKTVmall's 8-hour Delivery service offers same-day delivery for over 300,000 supermarket and household items. Orders placed before 1 PM are eligible to be received the same night.
Yes, HKTVmall features "Wet Market Express" for grocery delivery across various regions with free shipping. Daily live streams also offer discounted groceries, often cheaper than traditional markets.
HKTVmall offers a "CASHBACK" program where users earn a 10% Mall Dollar rebate when booking hotels. This applies when booking through partner travel platforms like Trip.com, Klook, and Agoda via HKTVmall.
HKTVmall's "GreenLab臨期百貨" extends product life, reduces waste, and provides affordable, environmentally friendly shopping options. It offers items that are near their expiry date at discounted prices.
Yes, HKTVmall features a "Shipped from Mainland" Zone. This section offers products at the same prices as in Mainland China, with the added benefit of free shipping to Hong Kong.
HKTVmall is a comprehensive shopping platform offering over 7,000 overseas and local brands. It provides access to a vast catalog of 2.2 million products, covering daily essentials and more.
Yes, HKTVmall offers free home delivery for orders that meet a specific amount. The precise threshold for qualifying for free home delivery is not explicitly detailed.
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