KWSP i-Akaun

KWSP i-Akaun

Download on App Store
Logo of KWSP i-Akaun

KWSP i-Akaun: Your Malaysian Retirement Savings, Secured and Accessible Anywhere

Empower your financial future from across the globe. Effortlessly manage your EPF contributions, track savings growth, and authorize secure transactions with the all-in-one app designed for the Malaysian diaspora.

Publisher

Kumpulan Wang Simpanan Pekerja (KWSP)

Category

Finance

Downloads

5M+

User Rating

2.6/5

Total Ratings

10K+

Locales

2

Your Future, Visualized

Discover the interface used by 5M+ users.

KWSP i-Akaun mobile app registration screen featuring e-KYC and Malaysian ID verification

KWSP i-Akaun mobile app registration screen featuring e-KYC and Malaysian ID verification

Mobile phone displaying the KWSP i-Akaun app home screen showing total EPF savings and account balance

Mobile phone displaying the KWSP i-Akaun app home screen showing total EPF savings and account balance

Mobile interface of the KWSP i-Akaun app showing retirement savings dashboard and contribution amount entry.

Mobile interface of the KWSP i-Akaun app showing retirement savings dashboard and contribution amount entry.

A mobile phone displaying the retirement savings estimate feature on the KWSP i-Akaun app

A mobile phone displaying the retirement savings estimate feature on the KWSP i-Akaun app

Interface of the KWSP i-Akaun mobile app showing various withdrawal categories such as housing and education

Interface of the KWSP i-Akaun mobile app showing various withdrawal categories such as housing and education

Secure Your Future Back Home, From Anywhere

The tools that make this app stand out, trusted by 5M+ users.

🌎

Global Account Management

Monitor your savings history and update nomination details in real-time, eliminating the need for physical branch visits or international travel.

📈

Maximize Your Dividends

Diversify your portfolio by making voluntary contributions directly from the app to take advantage of EPF's historically stable and competitive returns.

🛡️

Instant Secure Authorization

Use i-Akaun Secure to authorize transactions instantly, bypassing the need for unreliable international SMS codes with a seamless digital-first experience.

Review Analysis

Insights from user reviews.

Sentiment Score

11%
Negative

Summary

This app receives overwhelmingly negative feedback, primarily due to persistent login and account access issues, often occurring after updates, alongside frequent crashes and freezes. Users consistently report problems with the e-KYC and registration process, citing difficulties scanning ID cards and noting that the feature often only works on iPads. While the flexible account withdrawal feature is noted as easy to use, overall sentiment is dragged down by frustrating technical problems, including slow performance, frequent mandatory updates, and incomplete withdrawal history. Many users find the system unfriendly and cumbersome, contributing to a poor user experience.

Common Themes

Login/Access Issues(21)
Frequent Updates(8)
e-KYC/Registration Problems(6)
App Stability & Performance(6)
Withdrawal History & Process(4)
Flexible Account Feature(1)
Retirement Calculation Accuracy(1)

About the app

Everything you need to know about KWSP i-Akaun.

Description

Empower your retirement journey — all in one app. Manage every aspect of your EPF savings effortlessly with the KWSP i-Akaun app. With this app, you can: Manage Your Savings • Register as an EPF member and activate i-Akaun instantly • Make voluntary contributions (for yourself or other members) • Switch to Simpanan Shariah or cancel your switch before the effective date • Activate i-Sayang to transfer contributions to your spouse Track & Access Account Information • View account statements, savings history and withdrawal status • Set savings goals with the retirement calculator • Receive financial tips and important updates Process Transactions Securely • Authorise online transactions instantly with i-Akaun Secure • Apply for withdrawals, check status, or cancel applications • Apply for health/life protection plans • Manage and update nomination details All your retirement planning – simplified, secure, and always at your fingertips. Download the KWSP i-Akaun app today!

Latest Version

4.5.0

Size

113.2 MB

First Released

Jul 4, 2023

Secure Your Retirement Journey, Wherever You Are

Join over 5 million members and bridge the distance. Manage your EPF savings, track dividends, and make voluntary contributions effortlessly from the USA.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about KWSP i-Akaun

How do I register for the KWSP i-Akaun app?

Yes, you can register as an EPF member and activate your i-Akaun instantly within the KWSP i-Akaun app. The registration process involves e-KYC, including taking a picture of your MyKad or MyPR.

Can I make voluntary contributions using the KWSP i-Akaun app?

Yes, the KWSP i-Akaun app allows you to make voluntary contributions for yourself or other members. You can enter your desired contribution amount, with a minimum of RM 10.

How can I switch to Simpanan Shariah using the KWSP i-Akaun app?

The KWSP i-Akaun app provides the functionality to switch to Simpanan Shariah. You can also cancel your switch before the effective date directly within the app.

What is i-Sayang and how do I activate it in KWSP i-Akaun?

i-Sayang allows you to transfer EPF contributions to your spouse. You can activate i-Sayang directly through the KWSP i-Akaun app to manage this transfer feature.

What account information can I track with the KWSP i-Akaun app?

The KWSP i-Akaun app enables you to view account statements, savings history, and the status of your withdrawals. It also displays your total savings and provides financial tips and updates.

Does the KWSP i-Akaun app include a retirement calculator?

Yes, the KWSP i-Akaun app features a retirement calculator. This tool helps you set savings goals and estimates your total retirement balance and potential monthly withdrawal amounts.

Is it secure to authorize online transactions with the KWSP i-Akaun app?

Yes, the KWSP i-Akaun app uses i-Akaun Secure to authorize online transactions instantly. This feature ensures that your transactions are processed securely.

Can I apply for withdrawals using the KWSP i-Akaun app?

Yes, the KWSP i-Akaun app allows you to apply for withdrawals. You can also check the status of your withdrawal applications or cancel them directly within the app.

Does the KWSP i-Akaun app support applying for health or life protection plans?

Yes, the KWSP i-Akaun app facilitates the application for health and life protection plans. This feature allows members to manage their protection needs conveniently.

How can I manage my nomination details through the KWSP i-Akaun app?

The KWSP i-Akaun app enables you to manage and update your nomination details. This ensures your beneficiaries' information is current and accurate for your EPF savings.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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