Intesa Sanpaolo Mobile

Intesa Sanpaolo Mobile

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Logo of Intesa Sanpaolo Mobile

Intesa Sanpaolo Mobile: Your Italian Bank, Wherever Life Takes You

Experience seamless banking designed for your transatlantic lifestyle. Manage accounts, pay Italian bills, and send instant transfers securely from the palm of your hand.

Publisher

Intesa Sanpaolo S.p.A.

Category

Finance

Downloads

4M+

User Rating

4.6/5

Total Ratings

770K+

Locales

2

Your Bank in Your Pocket

Discover the interface used by 4M+ users.

Intesa Sanpaolo Mobile banking app interface on a smartphone showing account balances and payment options

Intesa Sanpaolo Mobile banking app interface on a smartphone showing account balances and payment options

Screenshot of the Intesa Sanpaolo Mobile app showing a personalized dashboard and account balance on two smartphones

Screenshot of the Intesa Sanpaolo Mobile app showing a personalized dashboard and account balance on two smartphones

Screenshots of the Intesa Sanpaolo Mobile app displaying banking operations like money exchange and tax payments

Screenshots of the Intesa Sanpaolo Mobile app displaying banking operations like money exchange and tax payments

Mobile app screen showing a loans dashboard with a circular chart for residual debit and financial status.

Mobile app screen showing a loans dashboard with a circular chart for residual debit and financial status.

Intesa Sanpaolo Mobile app screens showing investment and pension portfolios with total market values.

Intesa Sanpaolo Mobile app screens showing investment and pension portfolios with total market values.

Language selection screen in the Intesa Sanpaolo Mobile app showing English and Italian options

Language selection screen in the Intesa Sanpaolo Mobile app showing English and Italian options

Banking Without Borders

The tools that make this app stand out, trusted by 4M+ users.

💸

Instant Cross-Border Payments

Pay Italian utility bills, property taxes, and SEPA transfers instantly. Avoid the complexity of traditional wires and keep your Italian finances in check from overseas.

🛡️

Global Card Control

Travel with peace of mind. Manage spending limits, enable geolocation security, and generate virtual cards to protect your primary account during international trips.

🆘

Remote SOS Withdrawals

A safety net for your loved ones. Authorize cardless emergency cash withdrawals for family or students in Italy at any Intesa Sanpaolo ATM, directly from your phone.

Review Analysis

Insights from user reviews.

Sentiment Score

21%
Negative

Summary

The recent updates to the mobile app have been met with significant dissatisfaction, primarily due to a redesigned user interface that many find clunky, unintuitive, and visually unappealing with oversized fonts and excessive whitespace. Users frequently report a substantial increase in bugs and stability issues, including crashes, login failures, and broken functionality for features like notifications, investment sections, and bank transfers. While some reviews acknowledge the app's overall richness of functions and prior ease of use, they express strong frustration with the current user experience, requesting improved performance and a more compact display option. This decline is largely attributed to the latest version, which many perceive as a significant step backward.

Common Themes

Usability & Navigation(4)
Bugs & Stability(4)
New User Interface (UI)(3)
Performance & Optimization(2)
Account & Card Management(2)
Investment Features(2)

About the app

Everything you need to know about Intesa Sanpaolo Mobile.

Description

Easy, fast, personal: «Intesa Sanpaolo Mobile» is the Intesa Sanpaolo app for the everyday banking. You can use it even if you don’t have an account in Intesa Sanpaolo. With «Intesa Sanpaolo Mobile» you can: • Consult your account and cards • Make recharges, pay bills and other payments • Pay Italian bank transfers, overseas and instant bank transfers • Manage your credit, debit and prepaid cards, setting limits, geolocation options, linked virtual cards and suspending or blocking cards in case of emergency. • Receive customized assistance from the online branch simply with a «shake» in every moment of navigation; • Pay in partner’s shops with BANCOMAT Pay® and exchange money in real time: you just need a mobile phone number to send or receive money in few seconds! • With the function «SOS withdrawal» you can allow a person you know to withdraw a small amount of money in an emergency situation, without using the card, from every ATM of the Intesa Sanpaolo Group. • Support environmental and social projects by donating with For Funding Designed for those who are always on the move, with the app “Intesa Sanpaolo Mobile” you always bring the bank in your pockets. App services are available within the limits and conditions provided in the My Key contract of the Group Intesa Sanpaolo Accessibility Declaration: https://group.intesasanpaolo.com/it/dichiarazione-accessibilita/dichiarazione-accessibilita-mobileisp-ios

Latest Version

4.0.4

Size

527.6 MB

First Released

Feb 4, 2013

Take Your Italian Bank Wherever You Go

Join over 4 million users who manage their Italian accounts and international transfers with ease. Secure, fast, and designed for your transatlantic lifestyle.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about Intesa Sanpaolo Mobile

What are the core features of the Intesa Sanpaolo Mobile app?

The Intesa Sanpaolo Mobile app allows you to consult accounts/cards, make recharges, pay bills, perform bank transfers, manage cards, receive assistance, pay with BANCOMAT Pay®, exchange money, and facilitate emergency withdrawals.

Do I need an Intesa Sanpaolo account to use the Intesa Sanpaolo Mobile app?

No, you can use the Intesa Sanpaolo Mobile app even if you do not have an account with Intesa Sanpaolo. It is designed for everyday banking for all users.

Can I manage my bank cards with the Intesa Sanpaolo Mobile app?

Yes, the Intesa Sanpaolo Mobile app allows you to manage credit, debit, and prepaid cards. You can set limits, geolocation options, link virtual cards, and suspend or block cards in emergencies.

How does the SOS withdrawal feature work in Intesa Sanpaolo Mobile?

The SOS withdrawal function in Intesa Sanpaolo Mobile enables a known person to withdraw a small amount of money from any Intesa Sanpaolo Group ATM in an emergency, without using a physical card.

What types of payments can I make using the Intesa Sanpaolo Mobile app?

The Intesa Sanpaolo Mobile app supports various payments, including Italian, overseas, instant bank transfers, bill payments, recharges, F24 taxes, car tax, and payments in partner shops with BANCOMAT Pay®.

How can I get customer assistance with the Intesa Sanpaolo Mobile app?

You can receive customized assistance from the online branch by simply performing a "shake" gesture within the Intesa Sanpaolo Mobile app at any time during navigation.

Is the Intesa Sanpaolo Mobile app available in English?

Yes, the Intesa Sanpaolo Mobile app supports English. However, some elements like contracts, banking documents, and messages may remain in Italian, as indicated in the language settings.

Can I manage my investments with the Intesa Sanpaolo Mobile app?

Yes, the Intesa Sanpaolo Mobile app allows you to view and manage your investments and pension. It displays your total value and market performance for different products.

Can I check my loans with the Intesa Sanpaolo Mobile app?

Yes, the Intesa Sanpaolo Mobile app provides an overview of your loans and financial situation. It clearly displays the total amount and residual debit.

Does the Intesa Sanpaolo Mobile app support Apple Pay?

Yes, the Intesa Sanpaolo Mobile app integrates with Apple Pay. Users can activate Apple Pay directly from the app interface for convenient mobile payments.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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