HealtheLife

HealtheLife

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Logo of HealtheLife

HealtheLife: Your Secure Connection to Your Health and Your Care Team

Stay informed and in control with real-time access to lab results, medical records, and easy scheduling—designed for you and your family’s well-being.

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Publisher

Cerner Corporation

Category

Medical

Downloads

1M+

User Rating

2.2/5

Total Ratings

900

Locales

2

Your Health at a Glance

Discover the interface used by 1M+ users.

HealtheLife mobile app dashboard displaying patient health records, allergies, and lab test results.

HealtheLife mobile app dashboard displaying patient health records, allergies, and lab test results.

HealtheLife app medication record screen showing a list of current prescriptions and a refill button

HealtheLife app medication record screen showing a list of current prescriptions and a refill button

HealtheLife app interface for composing a new secure message to a healthcare provider

HealtheLife app interface for composing a new secure message to a healthcare provider

HealtheLife app interface for scheduling a medical appointment showing options for visit reason and provider search.

HealtheLife app interface for scheduling a medical appointment showing options for visit reason and provider search.

The HealtheLife mobile app interface displaying a chemistry lab result for sodium levels including reference ranges and date filters

The HealtheLife mobile app interface displaying a chemistry lab result for sodium levels including reference ranges and date filters

Your Health Journey, Simplified

The tools that make this app stand out, trusted by 1M+ users.

🧪

Instant Lab Results

Access your latest medical data and test results as soon as they're ready, so you can stay informed without the wait.

💬

Secure Provider Messaging

Communicate directly with your doctors. Send secure messages to ask questions and get the answers you need on your schedule.

📅

Total Care Coordination

Manage appointments and health records for yourself and your family across multiple healthcare organizations in one place.

Review Analysis

Insights from user reviews.

Sentiment Score

8%
Negative

Summary

This mobile app receives overwhelmingly negative feedback from users, who widely criticize its ineffective performance and outdated design. Recurring issues include severe login difficulties, frequent crashes and freezing, and a dysfunctional messaging system that often leads to lost communications or unread messages. Users express frustration over the app's lack of modern features, such as Face ID and Apple Health integration, as well as unreliable access to medical results and appointments, often suggesting alternatives like MyChart. While a few users noted the app allows for communication and provides fast access to reports, these positive aspects are overshadowed by pervasive usability and stability problems.

Common Themes

Ease of Navigation(1)
Communication Features(1)
Reports Access(1)
Overall Functionality(1)
Direct Doctor Messaging(1)

About the app

Everything you need to know about HealtheLife.

Description

HealtheLife helps individuals and families to stay informed, stay educated, and take a more active role in their health. Through the HealtheLife mobile app, you have real-time and easy access to your health care organization's online portal. This portal shows your latest health care information and provides services needed to plan, understand, and engage in your care. Once your health care organization grants you access to their online portal and creates an account for you, simply sign into the HealtheLife mobile app with your Cerner Health username and password. If you have access to multiple organizations' portals, you can view all participating portals through the app. Each participating organization's portal is unique, but most portals allow you to connect with your care team using the following methods: • Securely messaging your provider • Scheduling and managing upcoming appointments • Accessing medical information including allergies, laboratory results, health issues, immunizations, medications, and other health documents If you need assistance accessing your existing account, visit your health care organization's website for support options. Contact your provider directly regarding questions about your health record. Personal health inquiries or concerns posted as comments in the App Store cannot be addressed.

Latest Version

102.1.24

Size

42.3 MB

First Released

Dec 21, 2014

Your Health Information, Always Within Reach

Skip the phone tag and take charge of your care. Join over 1 million users who securely manage lab results, appointments, and messaging in one easy-to-use app.

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FAQ

Frequently Asked Questions

Everything you need to know about HealtheLife

How do I access the HealtheLife app?

Users access the HealtheLife app by signing in with their Cerner Health username and password. Access requires prior setup by their healthcare organization, which grants portal access.

What health records can I view in HealtheLife?

HealtheLife provides access to medical information, including allergies, laboratory results, health issues, immunizations, medications, and other health documents.

Can I message my doctor through HealtheLife?

Yes, HealtheLife enables users to securely message their provider. The app features a "New Message" screen for direct communication. Do not use for urgent medical matters.

Does HealtheLife allow me to schedule appointments?

Yes, HealtheLife allows users to schedule and manage upcoming appointments. The app includes a "Schedule Appointment" interface with options to search by reason, provider, or specialty.

Can I view lab test results in HealtheLife?

Yes, HealtheLife displays laboratory results, such as Sodium Level and Chloride. The app also includes an option to filter results by a specific date range.

How can I check my medications in HealtheLife?

Users check their medications in HealtheLife through the "Medications" section. This screen lists prescribed drugs, their start dates, and provides a "Refill/Renew" option.

Can I pay my medical bills using the HealtheLife app?

Yes, the HealtheLife app includes a "Pay Your Bill" feature. This functionality allows users to manage and complete their medical service payments directly within the application.

Can HealtheLife connect to multiple healthcare portals?

Yes, HealtheLife allows users to view multiple participating healthcare organization portals. Users access all connected portals through the app if they have multiple accounts.

Where do I get support for my HealtheLife account?

For assistance with an existing HealtheLife account, users visit their specific healthcare organization's website. The app description directs users to these support options.

Is messaging providers secure in HealtheLife?

Yes, HealtheLife offers secure messaging with providers. The app advises against using this feature for urgent matters; call 911 for medical emergencies.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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