ING Australia Banking

ING Australia Banking

Download on App Store
Logo of ING Australia Banking

ING Australia Banking: Smart, Secure, and Built for Your Mobile Lifestyle

Spend less time banking and more time living. Experience effortless "Round up" savings, instant payments, and peace of mind with dynamic CVV security—all from your iPhone or Apple Watch.

Publisher

ING Bank Australia Limited

Category

Finance

Downloads

1M+

User Rating

3.5/5

Total Ratings

10K+

Locales

1

Seamless by Design

Discover the interface used by 1M+ users.

ING Australia mobile banking app showing transaction history and account balance

ING Australia mobile banking app showing transaction history and account balance

ING Australia mobile banking app Pay Anyone screen for instant payments

ING Australia mobile banking app Pay Anyone screen for instant payments

ING Australia app interface showing a Visa debit card and Face ID prompt for Apple Pay integration.

ING Australia app interface showing a Visa debit card and Face ID prompt for Apple Pay integration.

Screenshot of the ING Australia app interface for reporting and replacing a lost or stolen bank card

Screenshot of the ING Australia app interface for reporting and replacing a lost or stolen bank card

ING Australia mobile banking app transaction search screen with filters for keyword date range and amount

ING Australia mobile banking app transaction search screen with filters for keyword date range and amount

ING Australia Banking app screen showing the Everyday Round Up automated savings feature

ING Australia Banking app screen showing the Everyday Round Up automated savings feature

iPhone screen showing Siri displaying ING account balances for Orange Everyday and Savings Maximiser

iPhone screen showing Siri displaying ING account balances for Orange Everyday and Savings Maximiser

Smart Banking for Your Fast-Paced Life

The tools that make this app stand out, trusted by 1M+ users.

📈

Effortless Automated Savings

Reach your financial goals without thinking about it. Use the Round Up tool to save the change on every transaction automatically.

🛡️

Next-Gen Security Control

Shop with peace of mind using a dynamic CVV for online purchases and the ability to instantly lock or unlock your card from the app.

Real-Time Mobile Payments

Stay ahead with Apple Pay integration and instant NPP payments, allowing you to move money as fast as you move through your day.

Review Analysis

Insights from user reviews.

Sentiment Score

32%
Negative

Summary

The ING mobile app garners mixed reviews, with many users praising its ease of use and simple interface as a strong alternative to larger banks, particularly for its competitive interest rates. However, a significant number of users are frustrated by a critical lack of modern banking features, including push notifications, budgeting tools, and savings goals, making the app feel dated. Frequent reports of app instability, glitches, login issues, and specific bugs like recurring update prompts and non-functional iOS widgets hinder the user experience. These performance issues, combined with perceived security vulnerabilities and an outdated design, are recurring complaints.

Common Themes

User Experience(6)
Banking Value & Rates(4)
Comparative Strengths(3)
Existing Features(2)
App Reliability(1)

About the app

Everything you need to know about ING Australia Banking.

Description

Spend LESS time doing MORE. With the ING mobile app, you can bank anytime, anywhere. KEY FEATURES • Add your ING Visa debit and credit cards to Apple Pay • View your cards digitally and securely in the app • Make online transactions with peace of mind using a dynamic CVV • Round up your eligible transactions to help you save faster OTHER COOL STUFF • Make real-time payments with eligible accounts (NPP Payments) • Change your Pay Anyone limit • Benefits and rebates tracker • Choose to check the balances of favourite accounts without logging in • View and share your statements • Change your card PIN, place your card on/off hold, or report a lost/stolen card for your Orange Everyday account • Find the nearest Bank@Post location by suburb or postcode Terms of use and Security: Read about the terms of use governing your use of this mobile application plus ING security policy and information. * For the curious part of you Normal data charges apply. Please check with your mobile phone service provider for details. iPhone and iPod Touch are trademarks of Apple Inc., registered in the U.S. and other countries. Using your mobile to bank with ING ~is subject to certain limitations as not all internet banking features are available. ING is a business name of ING Bank (Australia) Limited ABN 24 000 893 292 AFSL 229823. Australian Credit Licence 229823.

Latest Version

10.5.0

Size

94.4 MB

First Released

Nov 14, 2022

Ready to Bank as Fast as You Live?

Join 1M+ users who spend less time on admin and more on what matters. Download the ING app for effortless savings, real-time payments, and total digital security.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about ING Australia Banking

How can I add my ING cards to Apple Pay using the ING Australia Banking app?

Yes, the ING Australia Banking app allows users to instantly add their ING Visa debit and credit cards to Apple Pay directly from within the application.

Does the ING Australia Banking app support real-time payments?

Yes, the ING Australia Banking app supports real-time payments with eligible accounts through NPP Payments. Payments to a 'PayID' occur immediately.

Can I view my ING card details digitally in the ING Australia Banking app?

Yes, the ING Australia Banking app allows users to view their ING Visa debit and credit cards digitally and securely within the application.

What is a dynamic CVV in the ING Australia Banking app?

The ING Australia Banking app uses a dynamic CVV for online transactions. This enhances security and provides peace of mind when making purchases online.

How does the ING Australia Banking app help me save money?

The ING Australia Banking app helps users save money by offering a feature to round up eligible transactions. It rounds up purchases and saves the difference.

Can I manage my Orange Everyday card through the ING Australia Banking app?

Yes, the ING Australia Banking app allows users to manage their Orange Everyday Visa Debit Card, including changing PINs, placing cards on/off hold, and reporting lost/stolen cards.

Can I check my account balance without logging into the ING Australia Banking app?

Yes, the ING Australia Banking app provides an option to check the balances of favorite accounts without requiring a full login.

Does the ING Australia Banking app allow transaction history search?

Yes, the ING Australia Banking app enables users to search their transaction history. They can use keywords, amounts, and specific dates to find transactions.

Can I use Siri to check my balance with the ING Australia Banking app?

Yes, users can ask Siri "What's my balance?" to view their ING Orange Everyday and Savings Maximiser account balances via the ING Australia Banking app.

How do I report a lost or stolen card using the ING Australia Banking app?

Users can report a lost or stolen Orange Everyday card directly within the ING Australia Banking app. The process involves confirming details and setting a new PIN.

Can I change my Pay Anyone limit in the ING Australia Banking app?

Yes, the ING Australia Banking app allows users to change their Pay Anyone limit. This feature provides control over payment thresholds for transfers.

Does the ING Australia Banking app include a benefits and rebates tracker?

Yes, the ING Australia Banking app features a benefits and rebates tracker. This helps users monitor and manage their eligible financial incentives.

Is my banking secure with the ING Australia Banking app?

Yes, the ING Australia Banking app provides a secure banking environment. ING has a security policy and information available for user review, ensuring data protection.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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