Intermountain Health

Intermountain Health

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Intermountain Health: Your Secure Connection to Better Care

Take control of your family’s wellness on your schedule. Access MyChart, view test results, and message your providers anytime with the all-in-one healthcare app designed for your life.

Publisher

Intermountain Healthcare, Inc

Category

Medical

Downloads

425K+

User Rating

3.6/5

Total Ratings

1K+

Locales

12

Your Health, Visualized

Discover the interface used by 425K+ users.

A woman using the Intermountain Health app on her smartphone for a telehealth video consultation with a doctor.

A woman using the Intermountain Health app on her smartphone for a telehealth video consultation with a doctor.

Mobile screen of the Intermountain Health app for managing and scheduling appointments

Mobile screen of the Intermountain Health app for managing and scheduling appointments

Intermountain Health app displaying lipid panel lab results with visual trend indicators on a mobile screen

Intermountain Health app displaying lipid panel lab results with visual trend indicators on a mobile screen

A smartphone displaying the medication management screen of the Intermountain Health app showing current prescriptions and instructions

A smartphone displaying the medication management screen of the Intermountain Health app showing current prescriptions and instructions

Secure message center in the Intermountain Health app for patient communication with healthcare providers

Secure message center in the Intermountain Health app for patient communication with healthcare providers

A mobile app interface displaying medical billing information and payment options for Intermountain Health

A mobile app interface displaying medical billing information and payment options for Intermountain Health

Total Care Control at Your Fingertips

The tools that make this app stand out, trusted by 425K+ users.

📊

Instant Results & Records

Access your lab results, imaging, and full medical history the moment they are available, keeping you informed and prepared.

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Family Health Hub

Effortlessly manage appointments, prescriptions, and records for your children or aging parents from a single, secure account.

Smart Health Integration

Sync with Apple Health and your Apple Watch to share activity data with your care team for a truly personalized health strategy.

Review Analysis

Insights from user reviews.

Sentiment Score

27%
Negative

Summary

The recent updates to this mobile app, transitioning to a new system often referred to as MyChart or Epic, have been met with overwhelmingly negative feedback. Users frequently report significant frustration over the loss of historical medical data, incorrect medication lists, and difficulties in accessing family health records. While some users appreciate the improved ability to view lab results quickly and communicate with providers, a substantial portion find the new interface confusing and hard to navigate, citing issues with prescription refills, telehealth services, and overall app performance. Many users explicitly state that the previous version of the app was superior in functionality and ease of use, leading to a perceived downgrade in service.

Common Themes

App Updates & General Performance(8)
Health Data Management(7)
Lab & Test Results Access(4)
Ease of Use(3)
Provider Communication(3)
Quality of Medical Care(3)

About the app

Everything you need to know about Intermountain Health.

Description

The Intermountain Health app, powered by MyChart®, helps you take control of your care—on your schedule, wherever you are. Built on secure, proven technology, the app brings your appointments, test results, health records, prescriptions, billing, and care team messaging into one easy-to-use experience. Connect your account to Apple Health to pull health-related data from your personal devices to share with your health providers. Whether you're managing your own care or helping someone else, everything you need is right at your fingertips.

Latest Version

11.5.3

Size

187.7 MB

First Released

Jan 5, 2019

Take Command of Your Family’s Health

Join over 425,000 users managing appointments, lab results, and prescriptions in one secure place. Download the Intermountain Health app today to simplify care for you and your loved ones.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about Intermountain Health

What is the Intermountain Health app?

The Intermountain Health app, powered by MyChart®, is a secure mobile application that centralizes your appointments, test results, health records, prescriptions, billing, and care team messaging for convenient health management.

Can I manage my medical appointments using the Intermountain Health app?

Yes, the Intermountain Health app allows you to schedule new appointments and view details of your past and upcoming medical appointments directly from your mobile device.

Does the Intermountain Health app show my test results?

Yes, the Intermountain Health app provides immediate access to your test results as soon as they are available, eliminating the need to wait for phone calls or letters.

Can I refill prescriptions with the Intermountain Health app?

Yes, the Intermountain Health app enables users to review their current medications, verify their list, and request prescription refills securely.

Is the Intermountain Health app connected to MyChart?

Yes, the Intermountain Health app is powered by MyChart®, integrating its robust features for secure and comprehensive health management.

Can I communicate with my healthcare provider through the Intermountain Health app?

Yes, the Intermountain Health app includes a messaging feature that allows you to securely communicate with your care team and ask medical questions.

How can I pay my medical bills using the Intermountain Health app?

The Intermountain Health app allows you to review account details, view statements, and easily make online payments for your medical bills. You can also set up payment plans.

Does the Intermountain Health app integrate with Apple Health?

Yes, users can connect their Intermountain Health app account to Apple Health to pull health-related data from personal devices and share it with their healthcare providers.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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