J.O.E.®

J.O.E.®

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Logo of J.O.E.®

J.O.E.®: The Digital Connoisseur’s Edge for JURA Coffee Excellence

Elevate your coffee ritual with a Red Dot Award-winning interface. Personalize every specialty to your exact taste, command your machine via Siri, and manage maintenance with Swiss-engineered precision from your iPhone or Apple Watch.

Download on App Store

Publisher

JURA Elektroapparate AG

Category

Food & Drink

Downloads

677K+

User Rating

2.7/5

Total Ratings

1K+

Locales

25

The Art of Precision

Discover the interface used by 677K+ users.

J.O.E. app cockpit showing maintenance status for a Jura Z10 coffee machine.

J.O.E. app cockpit showing maintenance status for a Jura Z10 coffee machine.

iPhone screen displaying the 2022 Red Dot Design Award logo and a fresh glass of espresso

iPhone screen displaying the 2022 Red Dot Design Award logo and a fresh glass of espresso

JOE app interface showing rotary selection of coffee specialties including Cortado and Espresso

JOE app interface showing rotary selection of coffee specialties including Cortado and Espresso

JURA JOE app interface displaying latte macchiato and coffee drink selection buttons

JURA JOE app interface displaying latte macchiato and coffee drink selection buttons

The J.O.E. app shop interface displaying a JURA Claris Smart water filter cartridge for purchase

The J.O.E. app shop interface displaying a JURA Claris Smart water filter cartridge for purchase

The J.O.E. app on an iPhone displaying a selection of specialty coffee drinks like espresso and latte macchiato.

The J.O.E. app on an iPhone displaying a selection of specialty coffee drinks like espresso and latte macchiato.

J.O.E. app interface on iPhone and iPad displaying personalized coffee specialties

J.O.E. app interface on iPhone and iPad displaying personalized coffee specialties

JURA JOE app coffee selection on smartphone and smartwatch

JURA JOE app coffee selection on smartphone and smartwatch

Elevate Your Daily Ritual

The tools that make this app stand out, trusted by 677K+ users.

Bespoke Personalization

Fine-tune every variable—from coffee strength and water volume to milk foam texture—and save your signature creations with custom imagery.

Seamless Ecosystem Control

Command your machine via Apple Watch or Siri. Enjoy the ultimate luxury of preparing your morning coffee with a simple voice command or a tap on your wrist.

💎

Intelligent Machine Care

Protect your investment with the JURA Cockpit. Receive proactive maintenance alerts and order genuine care products directly to your door in seconds.

Review Analysis

Insights from user reviews.

Sentiment Score

32%
Negative

Summary

User reviews for the mobile app indicate a predominantly negative experience, primarily due to persistent connectivity and functionality issues, especially following recent updates like version 4.6.5 or those related to iOS26. Many users report machines, including Jura S8, J8, E8, Giga 10, and Z10 EB 2025 models, failing to connect or losing connection, often requiring app reinstallation or machine power cycles. While some users appreciate features such as beverage customization, the queue function, and mixology recipes, these are frequently overshadowed by critical bugs like disappearing saved drink recipes, broken Siri integration, and frustrating repeated PIN code prompts. The app's overall quality, performance, and lack of essential smart home integration or remote power-on capabilities are also significant points of dissatisfaction.

Common Themes

App Reliability(6)
Ease of Use(2)
Beverage Customization(2)
Connectivity (Functional)(2)
Queue Feature(1)
Mixology Recipes(1)

About the app

Everything you need to know about J.O.E.®.

Description

JURA Operating Experience (J.O.E.®) J.O.E.® - digital operation "With J.O.E.®, you can conveniently operate your JURA automatic speciality coffee machine via your iPhone, iPad or Apple Watch. You can make settings for your automatic specialty coffee machine with ease via the app. Operating instructions, explanatory videos and tips are at your fingertips wherever you are, and you can get answers to almost any question. For unanswered ones, customer service is at your side in just a few clicks. You can also order products easily and securely from the JURA e-store. J.O.E.® is compatible with all JURA automatic coffee machines equipped with Smart Connect or Wi-Fi Connect. Simply operate your automatic machine with the app and enjoy perfect coffee specialties en vogue and according to your personal taste." Coffee enjoyment Coffee strength, water quantity, temperature and milk foam: you can easily adjust the basic settings of your automatic speciality coffee machine to your personal taste via the app. You can also easily expand the existing variety of coffee specialties with your own creations. You can even personalize them with an individual image. Support Need help or have questions? In the app you will find the operating instructions, tips and explanatory videos. If a question should ever remain unanswered, connect to our customer service shortly. JURA Cockpit "Do you need to change the filter cartridge or clean the coffee machine? You'll receive notifications about upcoming care and cleaning tasks directly on your iPhone or iPad. You can also view statistics quickly and easily in the app. Would you like to know the number of coffees prepared or the number of cleanings performed? No problem, your data is available to you at any time. JURA E-Store Easy and secure shopping: Care products, accessories and spare parts. In the JURA E-Store you will find all our products for our automatic speciality coffee machines. If required, order them directly via J.O.E.® and have your purchase conveniently delivered to your home. Operation With Siri and the Apple Watch, you can operate JURA fully automatic coffee machines even smarter. You can prepare your coffee simply by voice command or with a tap of your finger on the Apple Watch. Extra If you are hosting a large group of people or holding a business meeting, you can conveniently enter the desired coffee specialties of your guests or customers in the app. Guaranteed, no order will ever be forgotten again. Award J.O.E.® 4.0 has been awarded the Red Dot Design Award in the Design Concept category. Innovations We are constantly developing the J.O.E.® app. Some of the advantages you currently benefit from: - Direct ordering of products in the integrated JURA e-store. - New design for easier operation - Extended functions in the JURA Cockpit, thanks to the new J.O.E.® account. Do you like the app? Rate us. By doing so, you will help us to make J.O.E.® even better.

Latest Version

4.6.8

Size

376.1 MB

First Released

Apr 22, 2018

Elevate Your Coffee Ritual to Professional Perfection

Unlock the full potential of your JURA machine. From Siri-activated brews to bespoke flavor profiles, experience the pinnacle of convenience and taste right from your iPhone.

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FAQ

Frequently Asked Questions

Everything you need to know about J.O.E.®

What is the J.O.E.® app?

J.O.E.® is a digital operating experience app that allows users to control JURA automatic specialty coffee machines via iPhone, iPad, or Apple Watch. It provides settings, instructions, and customer support.

Which JURA coffee machines are compatible with the J.O.E.® app?

The J.O.E.® app is compatible with all JURA automatic coffee machines equipped with Smart Connect or Wi-Fi Connect.

Can I adjust coffee settings using the J.O.E.® app?

Yes, J.O.E.® allows you to adjust basic settings like coffee strength, water quantity, temperature, and milk foam for your automatic specialty coffee machine.

Does the J.O.E.® app provide support for JURA coffee machines?

Yes, the J.O.E.® app provides operating instructions, tips, and explanatory videos. Users can also connect to customer service directly through the app for additional assistance.

What is the JURA Cockpit feature in the J.O.E.® app?

The JURA Cockpit provides notifications for upcoming care and cleaning tasks, such as filter changes or machine cleaning. It also displays statistics like the number of coffees prepared.

Can I order JURA products through the J.O.E.® app?

Yes, the J.O.E.® app includes an integrated JURA E-Store where you can easily and securely order care products, accessories, and spare parts.

How can I control my JURA coffee machine with the J.O.E.® app?

You can operate JURA fully automatic coffee machines with the J.O.E.® app via touch control on your iPhone or iPad, by voice command with Siri, or by tapping your Apple Watch.

Has the J.O.E.® app received any awards?

Yes, the J.O.E.® 4.0 app received the Red Dot Design Award in the Design Concept category.

Can J.O.E.® help when hosting guests?

Yes, the J.O.E.® app includes an "Extra" feature that allows you to conveniently enter desired coffee specialties for guests during large gatherings or business meetings.

What kind of statistics does the JURA Cockpit provide in J.O.E.®?

The JURA Cockpit displays statistics such as the number of coffees prepared and the number of cleanings performed, providing insights into machine usage.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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