Discover a world of gadgets, fashion, and beauty with unbelievable discounts. Join over 250 million shoppers for a fun, risk-free treasure hunt from global brands delivered right to your door.
Publisher
Category
ShoppingDownloads
38M+User Rating
Total Ratings
684K+Locales
25Discover the interface used by 38M+ users.
The tools that make this app stand out, trusted by 38M+ users.
Say goodbye to hidden fees. Get your favorite items from the US, China, or Korea delivered to your doorstep for free, every time.
Discover K-beauty trends, unique home tools, and tech gadgets you can't find elsewhere, all sourced directly to keep costs low.
Turn your shopping into a game to earn exclusive coupons, and shop with peace of mind thanks to our full money-back guarantee.
Insights from user reviews.
Sentiment Score
Summary
Users generally express strong dissatisfaction with the app, primarily citing widespread issues with delivery delays, unfulfilled orders, and difficulties with order tracking. A significant number of complaints revolve around extremely poor customer service, including unresponsiveness to refund and return requests, with many labeling the service as fraudulent or untrustworthy. While some users appreciate the app's well-designed and intuitive interface, good product variety, and occasionally fast shipping for specific items, these positive aspects are largely overshadowed by consistent problems with order fulfillment, product quality, and a frustrating returns process. There are no recurring version-specific bugs mentioned across multiple reviews.
Common Themes
Everything you need to know about Joom. Shopping for every day..
Description
Latest Version
5.2.1
Size
135.4 MB
First Released
Jun 12, 2016
Everything you need to know about Joom. Shopping for every day.
Joom is an international online marketplace for shopping, featuring products from countries like the United States, China, South Korea, and Japan. It serves over 250 million customers globally.
Yes, Joom provides free worldwide delivery for all orders. The platform is continuously working to improve the reliability and speed of its delivery service.
Joom offers a wide range of products including clothes, shoes, cosmetics, health products, household goods, games, hobbies, gadgets, appliances, tools, and spare parts.
You can contact Joom's customer support at any time. The service is available in your preferred language and is accessible through the app's chat feature.
Joom accepts various payment methods including bank cards, PayPal, Apple Pay, and Klarna Pay Later. Users can select the payment system most convenient for them.
Yes, Joom allows users to easily and conveniently track their shipment's progress directly within the app without needing to leave it.
Yes, Joom guarantees your money back if your parcel does not arrive on time or if it is damaged during shipping.
Joom offers daily sales, product lineups, and promos. You can also play games to get coupons and find unbelievable discounts within the app.
Yes, Joom provides reviews from both bloggers and honest feedback from real buyers for its products. This helps users make informed purchasing decisions.
Joom is registered in Latvia as SIA JOOM. Its website's web version is available at www.joom.com.
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