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LOTTE DUTY FREE (Global Ver.)

Conquer travel retail. The app grants users effortless access to exclusive deals and curated luxury.

Shopping & Deals ›

Key Figures

Downloads

5M+

User Rating

3.7/5

Total Ratings

13.7K

Publisher

Lotte Hotel DFS Co., Ltd.

An evaluation of core functionalities enhancing the luxury travel retail experience for tech-savvy international shoppers.

Key Features Analysis: LOTTE DUTY FREE (Global Ver.)

In-Store Experience Enhancements

The app provides advanced in-store services, including brand store visit reservations, mobile queue tickets, and self-checkout capabilities, streamlining the physical shopping experience.

Exclusive Deals and Sales Access

It presents a dedicated section for sales, including today’s deals, glitching deals, and other special money-saving offers.

Comprehensive Event and Promotion Hub

The app helps users comfortably navigate and discover both online and in-store promotions and events.

Integrated Camera Functionality

The app utilizes the device's camera to read QR codes and efficiently scan passport details pages, streamlining necessary procedures.

Personalized Notifications

The app notifies users about exclusive deals, offers, promotions, and personalized recommendations.

Curated Trend Content

This tool features editorially curated visual and product trends, providing insights into popular and new luxury items.

Shopping Guide and Product Rankings

This tool offers a special duty-free shopping guide and product rankings to help users shop more quickly and easily.

Location-Based Services for Checkout

The app uses location services to facilitate convenient in-store checkout processes.

FAQ

Frequently Asked Questions

Everything you need to know about LOTTE DUTY FREE (Global Ver.)

What is the LOTTE DUTY FREE (Global Ver.) app?

The LOTTE DUTY FREE (Global Ver.) app is a mobile platform offering inclusive duty-free shopping experiences. It provides in-store services, curated trends, events, sales, and product rankings, aiming to create a faster and easier shopping paradise.

Does the LOTTE DUTY FREE (Global Ver.) app offer in-store services?

Yes, the LOTTE DUTY FREE (Global Ver.) app offers various in-store services. These include brand store visit reservation, mobile queue tickets, and self-checkout services to enhance the customer's shopping experience.

How can I find deals and promotions on the LOTTE DUTY FREE (Global Ver.) app?

You can find deals and promotions in the LOTTE DUTY FREE (Global Ver.) app through its 'EVENT' and 'SALE' sections. 'EVENT' navigates online and in-store promotions, while 'SALE' presents today’s deals and special offers.

What app permissions does LOTTE DUTY FREE (Global Ver.) require?

The LOTTE DUTY FREE (Global Ver.) app observes personal information handling acts. It requests consent for notifications, biometric authentication, camera, photos/media/files, microphone/speech recognition, and location for specific app functionalities.

Can I use biometric authentication to sign in to the LOTTE DUTY FREE (Global Ver.) app?

Yes, the LOTTE DUTY FREE (Global Ver.) app supports biometric authentication for signing in. Users can grant this permission to utilize fingerprint or face recognition for secure and convenient access to their account.

Does the LOTTE DUTY FREE (Global Ver.) app allow voice search?

Yes, the LOTTE DUTY FREE (Global Ver.) app allows voice search functionality. Users must enable the microphone/speech recognition permission to utilize this feature for hands-free product searching.

How does the LOTTE DUTY FREE (Global Ver.) app help with in-store shopping?

The LOTTE DUTY FREE (Global Ver.) app enhances in-store shopping by providing services like brand store visit reservations, mobile queue tickets, and self-checkout options. It also uses location services for seamless in-store checkout.

Can I view product trends and curations in the LOTTE DUTY FREE (Global Ver.) app?

Yes, the LOTTE DUTY FREE (Global Ver.) app features a 'TREND' section. This showcases various visual and product curations created by Lotte Duty Free editors, providing users with enriched shopping content and discovery.

What is the customer service contact for LOTTE DUTY FREE (Global Ver.)?

The customer service center for LOTTE DUTY FREE (Global Ver.) online shopping can be reached at +82-1688-3020. Their operating hours are from 09:00 to 18:00 KST (Korean Standard Time).

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Description

Lotte Online Duty Free unveils new inclusive shopping experiences. Meet the most powerful duty free brand in Korea and enjoy the new mobile duty free shopping paradise faster and easier for everyone. [High quality features and services] 1. IN-STORE SERVICES: Improves the customer’s in-store shopping experience with different mobile shopping services such as brand store visit reservation, mobile queue ticket, and self-checkout services. 2. HOME: Offers unmissable chances Lotte Duty Free prepares for their customers.. 3. TREND: Shows different visual and product curations created by Lotte Duty Free editors. 4. EVENT: Helps customers navigate online and in-store promotions more comfortably. 5. SALE: Presents today’s deals, glitching deals, and other money saving special deals. 6. RANKING: Gives a special duty free shopping guide that helps customers shop more quickly and easily. ■ App permissions Lotte Duty Free observes and is bound by Paragraph 2, Article 22 (Gathering and Handling of Personal Information) of the Act on Promotion of Utilization of Information and Communications Network. Please read the following details and give your consent for access, collection, and use of your personal information by Lotte Duty Free in accordance with the Network Act+E27. The Lotte Duty Free App will only access, collect, and use the following information with your consent for the purposes stated. You can change your app permissions whenever you want. Additional permissions are not required to use the Lotte Online Duty Free App. [Additional] - Notification: notifies deals, offers, promotions, and recommendations - Biometric authentication : Sign in using biometric authentication. - Camera: uses the device’s camera to read QR codes and scan your passport details pages. - Photos, media, and files: uses photos in the device. - Microphone/speech recognition: enable voice search - Location: for in-store checkout. ※ Customer service center Online shopping: +82-1688-3020 09:00 to 18:00 (KST) - DUTY 4 EARTH Lotte Duty Free