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Lugg - Moving & Delivery

No longer does moving day dictate your calendar; Lugg grants users instant logistical power.

Services ›

Key Figures

Downloads

250k+

User Rating

4.9/5

Total Ratings

43.5K

Publisher

Lugg

An Analytical Overview for On-Demand Transportation Solutions

Key Features of Lugg - Moving & Delivery

Broad Range of On-Demand Moving & Delivery Services

The app provides a comprehensive suite of services, including residential moves, furniture delivery, junk removal, and labor assistance, catering to diverse transportation needs.

Transparent Upfront Pricing

It offers upfront estimates, ensuring transparent pricing with no hidden fees, which allows users to budget effectively and avoid surprises.

Vetted Professionals & Damage Protection

The app ensures peace of mind through a network of vetted professionals and a Damage Protection Guarantee, prioritizing safety and reliability.

On-demand Availability & Rapid Service

This tool allows users to book services on-demand, often within the hour, providing rapid and flexible solutions for urgent needs.

Real-time Tracking

It features real-time tracking of movers, enabling users to monitor their crew's progress from pickup to destination for enhanced control.

User-friendly Booking Process

The app provides an intuitive and user-friendly interface, simplifying the booking process to just a few taps.

FAQ

Frequently Asked Questions

Everything you need to know about Lugg - Moving & Delivery

What is Lugg?

Lugg is an on-demand moving and delivery service. It allows users to book professional movers and a suitable vehicle for various tasks, from residential moves to furniture delivery and junk removal, either instantly or scheduled.

How quickly can I book a Lugg move?

Users can book a Lugg move in as little as 30 minutes from the time of booking or schedule it for a later time that fits their needs.

What types of services does Lugg offer?

Lugg provides residential moves, furniture delivery, Facebook Marketplace pickups, storage moves, donation drop-offs, junk removal, small business moves, and labor assistance. Additional services include Craigslist and appliance delivery.

Does Lugg provide upfront pricing for its services?

Yes, Lugg provides an upfront estimate for services, ensuring fair pricing and no surprises for the user.

Can I track my Lugg move in real time?

Yes, users can track their Lugg crew in real time as they proceed from the pickup location to the destination, and follow the move on the lock screen.

What cities does Lugg serve?

Lugg serves over 7,500 zip codes, including major cities like San Francisco, Los Angeles, New York City, Boston, Miami, Chicago, and many others across the United States.

Are the movers ("Luggers") vetted by the Lugg app?

Yes, Lugg maintains a network of vetted professional movers, referred to as Luggers, ensuring a secure and reliable service for users.

What vehicle options are available through Lugg?

Lugg offers several vehicle options including Lite (1 Lugger), Pickup (2 Luggers), Van (2 Luggers), XL (2 Luggers), and Box (2 Luggers) to accommodate different moving needs.

Can I add multiple stops to my Lugg delivery?

Yes, users can add up to 5 stops for a single Lugg delivery, allowing for complex routes such as furniture stores, apartments, and storage units.

How can I contact Lugg support for questions or comments?

For any questions or comments regarding Lugg services, users can directly email the support team at support@lugg.com.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Lugg - Moving & Delivery - The app presents a comprehensive list of service types like 'Moving' and 'Junk removal', allowing users to easily choose their desired assistance. — The app presents a comprehensive list of service types like 'Moving' and 'Junk removal', allowing users to easily choose their desired assistance.
Service Selection Options

Lugg - Moving & Delivery - Users can monitor their Lugg's progress via a live map, while the 'Over 1 Million 5-star moves' badge highlights the app's reliability and user satisfaction. — Users can monitor their Lugg's progress via a live map, while the 'Over 1 Million 5-star moves' badge highlights the app's reliability and user satisfaction.
Real-time Tracking

Lugg - Moving & Delivery - This tool allows users to select from various vehicle sizes such as 'Van' or 'Box' and view transparent pricing upfront for different crew sizes. — This tool allows users to select from various vehicle sizes such as 'Van' or 'Box' and view transparent pricing upfront for different crew sizes.
Vehicle & Crew Choice

Lugg - Moving & Delivery - Users can set their ideal arrival time using the integrated calendar and choose from convenient time slots like 'Within 30 mins' for immediate service. — Users can set their ideal arrival time using the integrated calendar and choose from convenient time slots like 'Within 30 mins' for immediate service.
Flexible Scheduling

Lugg - Moving & Delivery - The app facilitates complex logistics by allowing users to add multiple stops, such as a 'Furniture store' and 'Self storage unit', visible on the interactive map. — The app facilitates complex logistics by allowing users to add multiple stops, such as a 'Furniture store' and 'Self storage unit', visible on the interactive map.
Multi-stop Planning

Lugg - Moving & Delivery - Users receive detailed real-time status updates, including 'On the way to the drop-off' and 'Completed loading your items', ensuring full visibility of their move. — Users receive detailed real-time status updates, including 'On the way to the drop-off' and 'Completed loading your items', ensuring full visibility of their move.
Progress Monitoring

Lugg - Moving & Delivery - The app provides convenient lock screen updates, showing the estimated time of arrival (ETA) and the profiles of the assigned Luggers for easy monitoring. — The app provides convenient lock screen updates, showing the estimated time of arrival (ETA) and the profiles of the assigned Luggers for easy monitoring.
Lock Screen Updates

Lugg - Moving & Delivery - Users can detail items being moved, upload photos, and conveniently share real-time status updates with selected contacts, ensuring everyone is informed. — Users can detail items being moved, upload photos, and conveniently share real-time status updates with selected contacts, ensuring everyone is informed.
Share Move Details

Lugg - Moving & Delivery - Users can rate their Luggers with a 5-star system and choose from various tipping options, while providing detailed feedback using tags like 'Efficiency' and 'Expert movers'. — Users can rate their Luggers with a 5-star system and choose from various tipping options, while providing detailed feedback using tags like 'Efficiency' and 'Expert movers'.
Rate & Tip

Description

Lugg: your trusted on-demand moving and delivery service. With just a tap, book your move in as little as 30 minutes or schedule at a time that works for you. With a network of vetted professional movers and over 1 million moves completed, we guarantee peace of mind. Why Lugg? • User-friendly: Book a Lugg in minutes. • Stress-free: Available within the hour. • Fair Pricing: Get an upfront estimate. No surprises. • Secure: Vetted Luggers, backed by our Damage Protection Guarantee. What can Lugg do? • Residential Moves: Relocation without the heavy lifting. • Furniture Delivery: Get your new furniture delivered same day. • Facebook Marketplace Pick-ups: Score deals without transportation worries. • Storage Moves: Moving into storage pods or units without the sweat. • Donation Drop-off: Dust-collecting items? Let us deliver them to charity. • Junk Removal: Responsible removal and disposal. • Small Business Moves: Swift assistance for office relocation. • Labor assistance: Just the muscle for the heaviest lifts. How it works: Anything moved in 3 easy steps. 1. Book your Lugg: Set your pickup location and destination, select the vehicle that is right for you, and choose a time you would like us to arrive. 2. We'll take it from here: Your Luggers arrive to load your stuff and secure it safely. Track your crew in real time as they head from pickup to the destination. 3. Rate & tip: We unload your items and place them right where you want them, no matter how many stairs or floors. Review your experience and have the option to tip your Luggers for a job well done. Proudly serving over 7,500 zip codes including major cities like San Francisco, Los Angeles, Seattle, New York City, Boston, Miami, Chicago, Washington D.C., Phoenix, Atlanta, Dallas, Houston, Denver, Sacramento, Portland, Baltimore, Philadelphia, New Haven, Las Vegas, Salt Lake City and more. Questions or comments? Email us at support@lugg.com.