ManageEngine ADSelfServicePlus

ManageEngine ADSelfServicePlus

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Logo of ManageEngine ADSelfServicePlus

ManageEngine ADSelfService Plus: Instant Password Resets and Account Unlocks

Eliminate help desk wait times and stay productive. Securely manage your Windows Active Directory credentials and sync passwords across all your corporate apps directly from your iPhone.

Publisher

Zoho Corporation

Category

Business

Downloads

618K+

User Rating

4.2/5

Total Ratings

100

Locales

1

Efficiency at a Glance

Discover the interface used by 618K+ users.

ManageEngine ADSelfService Plus app interface with password reset and account unlock buttons

ManageEngine ADSelfService Plus app interface with password reset and account unlock buttons

Multi-factor authentication enrollment settings in the ADSelfService Plus mobile app

Multi-factor authentication enrollment settings in the ADSelfService Plus mobile app

Change password screen in ManageEngine ADSelfService Plus showing input fields and corporate password policy requirements.

Change password screen in ManageEngine ADSelfService Plus showing input fields and corporate password policy requirements.

ManageEngine ADSelfService Plus mobile fingerprint authentication screen

ManageEngine ADSelfService Plus mobile fingerprint authentication screen

Password reset screen in ManageEngine ADSelfService Plus

Password reset screen in ManageEngine ADSelfService Plus

Success notification popup in ADSelfService Plus showing successful password reset for Active Directory and ServiceNow

Success notification popup in ADSelfService Plus showing successful password reset for Active Directory and ServiceNow

ManageEngine ADSelfService Plus app screen showing a verified user ready to unlock their corporate accounts

ManageEngine ADSelfService Plus app screen showing a verified user ready to unlock their corporate accounts

Take Control of Your Work Identity

The tools that make this app stand out, trusted by 618K+ users.

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Instant Account Recovery

Reset forgotten Active Directory passwords or unlock your account in seconds, eliminating the frustration of waiting in help desk queues.

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Unified Password Sync

Keep your access consistent by automatically syncing password changes across Office 365, Salesforce, and your other essential cloud applications.

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Secure Mobile MFA

Leverage robust Multi-Factor Authentication to protect your corporate identity while maintaining a frictionless and modern login experience.

Review Analysis

Insights from user reviews.

Sentiment Score

21%
Negative

Summary

This mobile app receives predominantly negative feedback from users. Many report significant issues with server connectivity and app stability, frequently experiencing "unable to connect to the server" errors, freezing, and general unreliability, which makes core functionalities like password reset and account unlocking often unsuccessful. Users also criticize the outdated and confusing user interface, and several noted problems with QR code setup, push notifications due to version mismatches, and the app getting stuck on specific iOS versions or authentication screens. While a few users found the app simple and effective for its intended purpose, the majority expressed consistent frustration with its performance and usability.

Common Themes

App Stability(12)
Server Connectivity(9)
QR Code Setup(6)
User Interface(6)
Account Management(4)
MFA Enrollment(3)
Performance Speed(2)

About the app

Everything you need to know about ManageEngine ADSelfServicePlus.

Description

---------------------------------------------------------- Disclaimer! This is a corporate app. It helps you reset Active Directory passwords only when your company has already installed ADSelfService Plus. It will NOT work for home users, or other private emails such as Google, Hotmail, yahoo, etc. ---------------------------------------------------------- ManageEngine ADSelfService Plus iPhone app empowers users with mobile password management to reset their forgotten passwords and unlock their Windows Active Directory accounts securely from their iPhones with utmost ease. Users can also change their Windows Domain passwords and synchronize it with a wide range of cloud-based applications and on-premise systems including Office 365, Salesforce, Zoho, IBM AS400, HP UX, Oracle DB and E-Business Suite. Features: Self-Service Password Reset Self-Service Unlock Account Password Synchronizer Multi-factor Authentication Change Password With this app, administrators can greatly reduce the number of password related calls to the help desk and end users can regain access to their Windows accounts without any delay.

Latest Version

1.7.3

Size

26.0 MB

First Released

Oct 30, 2013

Take Control of Your Access

Stop waiting for the help desk. Join over 600,000 professionals who reset passwords and unlock accounts instantly from their iPhone, anywhere, anytime.

Download on App Store

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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