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Medadom - Un médecin en visio

Appointment-free, reimbursable care is no longer a pipe dream. This app grants instant medical access, bypassing wait times and bureaucratic headaches.

Health & Fitness ›

Key Figures

Downloads

1M+

User Rating

4.9/5

Total Ratings

46.9K

Publisher

SYNAPSE

An evaluation of the core functionalities impacting user convenience and trust in teleconsultation services.

Key Features Analysis: Medadom - Un médecin en visio

Government Health Reimbursement

It allows users to benefit from consultations reimbursable by French National Health Insurance (Assurance Maladie) at Sector 1 rates, with third-party payment, minimizing out-of-pocket expenses and without additional service fees.

Instant Teleconsultations

The app provides immediate access to online medical consultations without an appointment, available daily from 6 AM to 11 PM, ensuring quick care for non-urgent issues.

Accredited and Qualified Medical Staff

This tool features official accreditation from the French Ministry of Health and connects users with over 1500 licensed doctors registered with the French Medical Council, ensuring trustworthy and professional medical care.

Digital Medical Documents

It provides users with instant digital delivery of medical documents such as prescriptions (valid nationwide), reports, and sick notes directly after the consultation.

Data Privacy and Secure Payments

The app ensures secure payment processing and robust protection of sensitive medical data, adhering to strict privacy standards.

Family-Friendly Consultations

The app facilitates teleconsultations for both adults and children aged 3 and above, making it a convenient solution for family health needs.

Broad Scope of Care

This tool addresses a wide range of common non-urgent medical conditions, including digestive issues, ENT symptoms, urinary infections, pain, and mental well-being concerns.

Cross-Device Accessibility

It allows users to access consultations seamlessly across various devices, including smartphones, tablets, and computers, offering flexibility in how they connect with a doctor.

FAQ

Frequently Asked Questions

Everything you need to know about Medadom - Un médecin en visio

What is MEDADOM and what services does it offer?

MEDADOM is a 100% French telemedicine solution enabling online doctor consultations without an appointment. It offers quick access to general practitioners for non-urgent medical needs, with services available daily from 6 AM to 11 PM.

Is the MEDADOM app approved by the French Ministry of Health?

Yes, MEDADOM obtained approval from the Ministry of Health for teleconsultation companies in 2024. This makes it the first actor to achieve this recognition in France, ensuring regulatory compliance and trustworthiness.

What is the cost of a MEDADOM teleconsultation and how is it reimbursed?

MEDADOM consultations are priced at Sector 1 rates. They are 70% reimbursable by Assurance Maladie and 30% by your mutual insurance. An adult's share for the mutual is €7.50 during the day; no service fees apply.

Can children use MEDADOM for teleconsultations?

Yes, MEDADOM addresses anyone aged 3 years and above for non-urgent medical needs. It is not suitable for children under 3 years old, ensuring appropriate care for eligible age groups.

Does MEDADOM provide medical certificates after a consultation?

No, MEDADOM does not issue medical certificates. The service focuses on providing diagnoses, prescriptions, and short-term sick leave for non-urgent conditions, adhering to its specific scope of practice.

What medical documents can I receive after a MEDADOM consultation?

After a MEDADOM consultation, you receive medical documents such as a consultation report, a prescription (if needed), and potential sick leave. These documents are securely available in your personal space.

How many doctors are available for teleconsultation on MEDADOM?

MEDADOM has over 1500 conventional doctors who are registered with the Ordre des Médecins. These practitioners conduct online consultations via the platform, ensuring a broad network of medical professionals.

Can MEDADOM provide an extended sick leave or work accident leave?

No, MEDADOM does not provide extended sick leave or sick leave for work accidents. Sick leaves issued via the service do not exceed 3 days, aligning with its non-emergency and short-term care focus.

What are the operating hours for MEDADOM teleconsultations?

MEDADOM teleconsultations are available every day from 6 AM to 11 PM. This extensive availability allows users to consult a doctor online conveniently during these operating hours, seven days a week.

Is my medical data protected when using MEDADOM?

Yes, MEDADOM ensures that medical data is protected. The platform uses secure payment methods and safeguards patient information according to French regulations, maintaining user privacy and data security.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Medadom - Un médecin en visio - Witness the app's seamless video call interface featuring a professional doctor, alongside intuitive controls for microphone and video toggles. — Witness the app's seamless video call interface featuring a professional doctor, alongside intuitive controls for microphone and video toggles.
Instant Medical Consultation

Medadom - Un médecin en visio - Explore the immediate teleconsultation initiation screen, highlighting the clear 'Téléconsulter maintenant' button and a friendly doctor illustration. — Explore the immediate teleconsultation initiation screen, highlighting the clear 'Téléconsulter maintenant' button and a friendly doctor illustration.
Swift Access to Care

Medadom - Un médecin en visio - Understand the transparent payment flow, detailing the 7,50 € co-payment information and the secure transaction confirmation checkboxes. — Understand the transparent payment flow, detailing the 7,50 € co-payment information and the secure transaction confirmation checkboxes.
Secure Reimbursement Process

Medadom - Un médecin en visio - Discover the secure portal where users access vital documents like 'Ordonnance' (prescriptions) and 'Arrêt de travail' (sick leave certificates) post-consultation. — Discover the secure portal where users access vital documents like 'Ordonnance' (prescriptions) and 'Arrêt de travail' (sick leave certificates) post-consultation.
Centralized Health Records

Medadom - Un médecin en visio - Observe the user-friendly interface for selecting primary consultation reasons, featuring a search bar and predefined common ailments like 'Maux de gorge' and 'Renouvellement d’ordonnance'. — Observe the user-friendly interface for selecting primary consultation reasons, featuring a search bar and predefined common ailments like 'Maux de gorge' and 'Renouvellement d’ordonnance'.
Symptom-Based Navigation

Medadom - Un médecin en visio - This visual showcases the app's impressive metrics, including over '7 millions téléconsultations' and the high '4,9/5 patients satisfaits' rating. — This visual showcases the app's impressive metrics, including over '7 millions téléconsultations' and the high '4,9/5 patients satisfaits' rating.
Proven Trust & Impact

Description

Consultez un médecin en ligne, sans rendez-vous, en moins de 15 minutes. • Téléconsultation disponible tous les jours de 6h à 23h. • Consultation remboursable par l’Assurance Maladie. • Solution 100% française et aucun frais de service appliqué. • Paiement sécurisé – Données médicales protégées. # Medadom, Leader de la téléconsultation en France Créée en 2017 par deux médecins et un polytechnicien, Medadom est la solution simple, rapide et fiable pour consulter un médecin généraliste à distance. Depuis 2024, Medadom est le premier acteur à avoir obtenu l'agrément du Ministère de la Santé pour les sociétés de téléconsultation. • Plus de 8 millions de consultations réalisées. • 1500 médecins conventionnés inscrits à l’Ordre des Médecins. • 5500 bornes et cabines en pharmacie et mairie. • Support patient réactif 7j/7. • 4,9/5 de patients satisfaits. # Motifs de téléconsultation les plus fréquents Medadom s’adresse à toute personne à partir de 3 ans pour des besoins médicaux non urgents. • Troubles digestifs : diarrhée, vomissements, maux de ventre. • Symptômes ORL : rhume, maux de gorge, otite. • Infections urinaires : cystite chez la femme ou l’homme. • Douleurs articulaires, musculaires ou lombaires. • Maux de tête ou migraines. • Fatigue intense, anxiété, stress ou troubles du sommeil. • Éruptions cutanées, allergies saisonnières. • Renouvellement d’ordonnance ou besoin de prescription avant un voyage. • Les documents médicaux (compte-rendu, arrêt de travail éventuel) sont remis à la fin de la consultation. Votre ordonnance est valable dans toutes les pharmacies de France. # Fonctionnement 1. Créez votre compte en 5 minutes. 2. Décrivez vos symptômes. 3. Entrez votre carte bancaire (paiement sécurisé). 4. Lancez la téléconsultation sans rendez-vous. 5. Consultez un médecin et récupérez vos documents dans votre espace sécurisé. Accessible sur smartphone, tablette ou ordinateur. # Paiement et remboursement Toutes les consultations sont au tarif secteur 1, avec application du tiers payant. Elles sont remboursables comme en cabinet : 70 % par l’Assurance Maladie, 30 % par votre mutuelle. Vous n'avancez que la part mutuelle, soit 7,50 € en journée pour un adulte. Aucun frais de service n’est appliqué. # Important • Medadom n’est pas un service d’urgence. En cas d’urgence, appelez le 15 ou le 112. • Service non adapté aux enfants de moins de 3 ans. • Pas de certificat médical délivré. • Les arrêts maladie ne dépassent pas 3 jours, pas de prolongation d’arrêt maladie ni d’accident du travail.