Medallia Mobile 3
Medallia Mobile 3
Download on App Store

This page is not an official page of the app or its developer, but an independent editorial publication created for informational and commentary purposes. Unless expressly stated otherwise, neither the app nor its developer is affiliated with, endorsed by, sponsored by, authorized by, or otherwise officially connected with MWM, Apple, Google Play, the app publisher, or the app's developer, and nothing on this page implies that the app was developed using MWM's services. Any trademarks, logos, screenshots, and other content remain the property of their respective owners.

Logo of Medallia Mobile 3
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Medallia Mobile 3

Empower your mobile workforce with role-based dashboards and instant alerts. Turn customer feedback into immediate action and manage CX metrics from anywhere, anytime.

Key Figures

Downloads

558K+

User Rating

3.8/5

Total Ratings

1K+

Publisher

Medallia, Inc.

Category

Business

Locales

19

Latest Version

3.20.0

Size

32.6 MB

First Released

Jul 28, 2018
Features

Turn Insights into Immediate Action

Medallia Mobile 3 equips your workforce with real-time CX metrics and streamlined workflows to resolve issues and drive loyalty on the go.

Close the Loop Instantly

Respond to customer feedback in seconds via phone or email using built-in templates and real-time alerts.

Dashboards Built for Your Role

Focus on the metrics that matter most to you with personalized views tailored to your specific organizational responsibilities.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Medallia Mobile 3 - Medallia Mobile 3 app dashboard displaying customer NPS score and key performance metrics on an iPhone

Medallia Mobile 3 app dashboard displaying customer NPS score and key performance metrics on an iPhone

Medallia Mobile 3 - Medallia Mobile app interface showing a real-time list of customer feedback responses with ratings and comments.

Medallia Mobile app interface showing a real-time list of customer feedback responses with ratings and comments.

Medallia Mobile 3 - Medallia Mobile 3 detailed customer feedback view with action menu.

Medallia Mobile 3 detailed customer feedback view with action menu.

Medallia Mobile 3 - Medallia Mobile 3 notification center showing real-time customer feedback alerts and team mentions

Medallia Mobile 3 notification center showing real-time customer feedback alerts and team mentions

Medallia Mobile 3 - Medallia Mobile 3 app scorecard interface displaying customer experience metrics and trend line charts

Medallia Mobile 3 app scorecard interface displaying customer experience metrics and trend line charts

Medallia Mobile 3 - Medallia Mobile 3 app screen for reordering navigation tabs

Medallia Mobile 3 app screen for reordering navigation tabs

Description

Medallia Mobile is the ultimate tool for closing the loop with customers fast. New role-based dashboards, streamlined workflows, and built-in alerts put real power in the hands of your workforce to take quick action on trends or feedback in real-time. Listening and responding to feedback becomes a habit when you bring the customer experience to employees at all levels with an intuitive interface and the ability to access this critical information anywhere, anytime: Role-based dashboards mean instant access to the most relevant, fine-tuned CX metrics for every employee - Close the loop fast via email and phone - Call customers back and record call results - Quick email replies with starter templates, or forward to colleagues - View, close, or reopen alerts - Optimized case management actions and ability to assign a case to user and/or role - Consistent look and feel between mobile and web with common modules that have the same behavior and user-defined filters in both Self-service administration makes it easy to set up and build dashboards for each role, aligning every employee with their most important customer experience metrics. Users can then view individual customer feedback and see the full context of each response along with related case management activities. Medallia Mobile 3 is built with the Medallia Alchemy design system to provide a consistent, fundamentally better user experience between mobile and desktop. And support for Single Sign-on, Pincode/Touch ID, and Enterprise Mobility Management platforms makes it easy to manage user access across your organization from one place. Download Medallia Mobile 3 today to activate your employees everywhere by putting real power into the hands of your mobile workforce. About Medallia: Medallia Mobile provides access to the Medallia Enterprise Feedback Management solutions used by Global 2000 companies around the world to track customer satisfaction. Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hotel companies.

Download

Download on App Store

This page is not an official page of the app or its developer, but an independent editorial publication created for informational and commentary purposes. Unless expressly stated otherwise, neither the app nor its developer is affiliated with, endorsed by, sponsored by, authorized by, or otherwise officially connected with MWM, Apple, Google Play, the app publisher, or the app's developer, and nothing on this page implies that the app was developed using MWM's services. Any trademarks, logos, screenshots, and other content remain the property of their respective owners.