This page is not an official page of the app or its developer, but an independent editorial publication created for informational and commentary purposes. Unless expressly stated otherwise, neither the app nor its developer is affiliated with, endorsed by, sponsored by, authorized by, or otherwise officially connected with MWM, Apple, Google Play, the app publisher, or the app's developer, and nothing on this page implies that the app was developed using MWM's services. Any trademarks, logos, screenshots, and other content remain the property of their respective owners.
MetroApp
Securely pay bills, track consumption history, and manage your properties from anywhere. The perfect tool for Colombian expats seeking convenience and peace of mind.
Downloads
17K+User Rating
Total Ratings
0Publisher
Category
BusinessLocales
1Latest Version
2.0.7Size
41.0 MBFirst Released
Dec 10, 2023Manage Your Colombian Utilities from the USA
MetroApp provides the ultimate tool for expats and property owners to handle gas services in Colombia with absolute ease and security.
Seamless Global Payments
Settle gas bills in seconds from your smartphone. Our secure online platform eliminates the need for complex international transfers or asking for family favors.
Remote Usage Monitoring
Access 12 months of detailed consumption history. Perfect for managing rental properties or ensuring your family's home in Colombia is running efficiently.
Frequently Asked Questions
Everything you need to know about MetroApp
What is MetroApp?
MetroApp is a comprehensive application for gas supply management. It offers simplified bill payments, detailed consumption history, and personalized customer assistance for users.
Can I pay my gas bills using MetroApp?
Yes, MetroApp offers simplified bill payments. Users can easily pay their gas invoices through its secure online payment platform, ensuring quick and hassle-free transactions directly within the app.
Does MetroApp track gas consumption history?
Yes, MetroApp provides a detailed consumption history. Users access data for the last 12 months, allowing them to analyze usage habits and make informed decisions to optimize their gas consumption.
Are online payments secure with MetroApp?
Yes, MetroApp guarantees the security of all online transactions. Its platform ensures that users can make payments from the comfort of their home with complete peace of mind, protecting their financial information.
How do I get customer support in MetroApp?
MetroApp provides personalized assistance through a dedicated team of collaborators available directly within the app. Users connect in real-time to receive support for any inquiries or issues they may have.
Does MetroApp show my property information?
Yes, MetroApp displays user property details. The 'Mi perfil' section shows information such as the property's address, municipality, user code, meter number, and the specific user type (owner or tenant).
What is the duration of bill history available in MetroApp?
MetroApp retains a comprehensive bill history for a period of one year. This feature allows users to review their past invoices and track their payment records effectively within the application.
What is the response time for support requests in MetroApp?
The response time for PQR (Questions, Complaints, Claims, Suggestions) requests submitted through MetroApp is 15 business days. Users can also access direct contact options like a phone number or chat for support.
The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.
App Store
Screenshots
MetroApp mobile interface showing user profile and a list of registered properties for gas service management in Colombia
MetroApp mobile interface for Metrogas de Colombia utility management showing navigation and property details
Mobile app interface of MetroApp showing detailed invoice information for a pending gas service payment in Colombia.
Login and registration interface for MetroApp gas services
MetroApp interface displaying gas service invoice information and payment amount
MetroApp mobile screen showing a 6-month gas consumption bar chart and billing history details
MetroApp payment confirmation screen showing successful gas bill payment with a green checkmark
MetroApp support interface for filing gas service requests and customer contact for Metrogas Colombia
Description
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This page is not an official page of the app or its developer, but an independent editorial publication created for informational and commentary purposes. Unless expressly stated otherwise, neither the app nor its developer is affiliated with, endorsed by, sponsored by, authorized by, or otherwise officially connected with MWM, Apple, Google Play, the app publisher, or the app's developer, and nothing on this page implies that the app was developed using MWM's services. Any trademarks, logos, screenshots, and other content remain the property of their respective owners.