Mi Tigo - Colombia
Olvida las esperas y gestiona tu hogar desde cualquier parte del mundo. Paga facturas, optimiza tu WiFi y recibe soporte técnico inmediato con la rapidez y seguridad que tu estilo de vida exige.
Publisher
Category
ProductivityDownloads
1M+User Rating
Total Ratings
86K+Locales
1Discover the interface used by 1M+ users.
The tools that make this app stand out, trusted by 1M+ users.
Pay your bills instantly via PSE or credit card and manage all your mobile and home plans in one centralized account, whether you are in Bogotá or Miami.
Troubleshoot internet issues instantly and manage your home WiFi settings without the need for a call center, giving you total autonomy over your connection.
Experience peace of mind with real-time tracking of technical visits. See exactly who is coming to your home and at what time for maximum security.
Insights from user reviews.
Sentiment Score
Summary
The mobile app receives overwhelmingly negative feedback from users, primarily due to persistent issues with its functionality and performance. Many report slow loading times, frequent crashes, login difficulties, and blank screens, including a specific bug identified in version 5.13.0 and on iPhone 15 Pro Max. Users struggle with essential features such as viewing data consumption, managing multiple service lines, and processing payments, often encountering verification code failures and geo-blocking when outside Colombia. Additionally, customer service and billing processes are heavily criticized for being unhelpful, difficult to navigate, or inaccurate, though a few users find the app efficient and easy for managing transactions and services.
Common Themes
Everything you need to know about Mi Tigo - Colombia.
Description
Latest Version
5.20.0
Size
68.1 MB
First Released
Jan 4, 2014
Join over 1 million users managing bills, WiFi, and tech support in one secure place. Fast, easy, and available wherever you are.
Everything you need to know about Mi Tigo - Colombia
Yes, Mi Tigo App allows users to perform queries, make payments, improve their plan, manage Wi-Fi, and handle both fixed and mobile services efficiently in one place.
Yes, Mi Tigo App enables online bill payment using debit cards, credit cards, or directly via the Bancolombia button. Users can also enable automatic debit with a credit card.
Mi Tigo App provides online support for television, telephony, and internet services. Users can also consult details for scheduled technical visits, including the technician's identity and time range.
Yes, Mi Tigo App allows users to check their balance and consumption for their lines without any additional cost. Screenshot #4 explicitly displays internet consumption details.
Users can activate and deactivate exclusive services such as Amazon Prime Video, Amazon Music, and other premium channels directly through the Mi Tigo App. Screenshot #6 shows options to contract these services.
Yes, the Mi Tigo App allows users to manage and personalize their Wi-Fi configuration directly from the application. This functionality is highlighted as a core feature.
Yes, the Mi Tigo App offers the possibility to associate all fixed and mobile services in one centralized location for unified management. Screenshot #2 clearly illustrates both service types.
Yes, Mi Tigo App provides the functionality to perform online repairs for Internet, Television, and Telephony services. Users can also consult details for scheduled technical visits.
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App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.
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