Mi WOM

Mi WOM

Download on App Store
Logo of Mi WOM

Mi WOM: Your Direct Connection to Colombia from the USA

Take full control of your mobile life from abroad. Effortlessly pay bills, recharge data for your family back home, and keep your Colombian line active with just one tap.

Publisher

PARTNERS TELECOM COLOMBIA SAS

Category

Productivity

Downloads

352K+

User Rating

2.6/5

Total Ratings

2K+

Locales

1

Total Digital Control

Discover the interface used by 352K+ users.

Welcome screen of the Mi WOM app on a smartphone with a login field for mobile numbers.

Welcome screen of the Mi WOM app on a smartphone with a login field for mobile numbers.

Mi WOM mobile app interface showing postpaid plan balance and data consumption

Mi WOM mobile app interface showing postpaid plan balance and data consumption

Smartphone screen showing the Mi WOM app menu with options to buy packages, pay bills, and register new lines.

Smartphone screen showing the Mi WOM app menu with options to buy packages, pay bills, and register new lines.

Screenshot of Mi WOM app showing monthly billing history chart and a payment button for mobile plans.

Screenshot of Mi WOM app showing monthly billing history chart and a payment button for mobile plans.

Mi WOM app interface showing mobile plan details and data consumption

Mi WOM app interface showing mobile plan details and data consumption

Interface of Mi WOM app displaying prepaid recharge history and current balance

Interface of Mi WOM app displaying prepaid recharge history and current balance

Manage Your Colombian Connection from the US

The tools that make this app stand out, trusted by 352K+ users.

💸

Remote Bill Payments

Instantly pay bills or top up data for family members in Colombia to keep everyone connected without the hassle of third-party services.

📱

Keep Your Number Active

Maintain your Colombian SIM card from abroad to receive essential bank OTP codes and manage your digital identity without it expiring.

🚀

Total Self-Management

Check balances, buy packages, and resolve doubts through the help center without ever having to make an expensive international customer service call.

Review Analysis

Insights from user reviews.

Sentiment Score

25%
Negative

Summary

User reviews indicate an overwhelmingly negative experience with the app and service, reflected in a low sentiment score. Many users report severe app functionality issues, including inability to open, log in, or update, particularly after recent updates on iPhones, which also leads to difficulties in processing payments. The network signal quality is a major point of contention, with frequent complaints about poor coverage, 3G speeds instead of 5G, and dropped calls, even in urban centers. Furthermore, customer service is widely criticized for being unhelpful, relying on bots, causing issues with plan cancellations, and even unauthorized plan changes or IMEI blocking. Despite these significant drawbacks, a few users commend the app for its ease of use, practicality, and improved plan view, and note stable signal, excellent internet speed, and competitive pricing offered by the service.

Common Themes

App Functionality & Features(3)
App Ease of Use(2)
Network Stability(1)
Internet Speed(1)
Competitive Pricing(1)
Plan Offerings(1)

About the app

Everything you need to know about Mi WOM.

Description

¡Tu experiencia digital comienza aquí! Con un solo toque, disfruta de atención personalizada y gestiona todo fácilmente: activa una línea, haz portabilidad, recarga, compra paquetes, paga facturas, rastrea pedidos o resuelve dudas desde nuestro centro de ayuda. Todo en un solo lugar, rápido y sencillo, para tus productos prepago y pospago. Inicia sesión en MiWOM y toma el control total con una app renovada. ¡En WOM, vamos con toda!

Latest Version

4.6.8

Size

89.6 MB

First Released

Mar 15, 2022

¡Toma el Control de tu WOM desde los EE.UU.!

Paga facturas, recarga a tu familia en Colombia y mantén tu línea activa estés donde estés. Todo lo que necesitas en una sola app, rápido y sin complicaciones.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about Mi WOM

How to log in to the Mi WOM app?

You log in to the Mi WOM app using your mobile number or document number. After entering your details, the app sends a verification code to complete the login process.

What features does the Mi WOM app offer for customers?

The Mi WOM app allows you to activate a line, port your number, recharge, buy packages, pay bills, track orders, and access the help center for prepaid and postpaid products.

Can I manage my bills and payments in the Mi WOM app?

Yes, the Mi WOM app enables you to pay bills, view your payment history, and configure automatic payments. You can access current and past invoices easily.

How do I check my data usage and plan details with Mi WOM?

In the Mi WOM app, access the 'Mi Plan' section to view your data usage, available GB for navigation and sharing, and other plan specifics like unlimited minutes and SMS.

Does the Mi WOM app support both prepaid and postpaid services?

Yes, the Mi WOM app supports comprehensive management for both prepaid and postpaid products. Users can handle their specific service needs within the application.

Can I purchase data packages and recharge my line via the Mi WOM app?

Yes, you can conveniently buy data packages and recharge your line directly through the Mi WOM app. This functionality is available even before logging in.

How can I view my current balance and recharge history in Mi WOM?

The Mi WOM app displays your current balance and provides a detailed history of all your recharges, including the dates and amounts for each transaction.

What can I do in the Mi WOM app without logging in?

The Mi WOM app allows users to buy packages and recharges, track orders, pay bills, register new lines, or initiate porting processes even before logging in.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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