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Mox Bank

Traditional banking is dead. Mox Bank puts your finances back in your hands, instantly.

Finance & Crypto ›

Key Figures

Downloads

1M+

User Rating

4.8/5

Total Ratings

87.5K

Publisher

Mox Bank Limited

An evaluation of key functionalities for tech-savvy Hong Kong users.

Mox Bank App: Feature Analysis

Seamless Digital Account Opening

The app allows users to open an account in as fast as 3 minutes directly from their phone, eliminating queues and extensive paperwork.

Advanced Security & Protection

This tool provides robust security features including instant transaction notifications, 24/7 monitoring, strong encryption, biometric login, and E-Commerce Fraud Protection, with deposits protected up to HKD800,000.

Daily Interest & Goal-Based Savings

It allows users to earn daily interest on all their money and set up personalised saving goals, tracking progress in real-time with an integrated Savings Calculator.

Mox Credit & Flexible Spending

The app features Mox Credit, offering real-time application decisions and the flexibility to split eligible transactions into instalments or seamlessly 'Flip' between debit and credit on a single card.

Secure Digital & Physical Card

This tool provides a numberless physical card for enhanced security and instant access to a digital card for immediate online purchases and Apple Pay integration.

Instant Mobile Transfers

It allows users to conveniently pay, receive, and request money from anyone across Hong Kong directly from their mobile device.

FAQ

Frequently Asked Questions

Everything you need to know about Mox Bank

How fast can I open a Mox Bank account?

Yes, you can open a Mox Bank account in as fast as 3 minutes. This process requires your HKID Card and a Hong Kong address.

What do I need to open a Mox Bank account?

You need your HKID Card and a Hong Kong address to open a Mox Bank account. The process is conducted conveniently from your phone.

Does the Mox Credit Card have an annual fee?

No, the Mox Credit Card has no annual fee and no minimum spend requirements. You can apply and get an application decision in real-time.

What are the security features of the physical Mox Card?

The physical Mox Card is numberless, with no expiry date or CVV printed on it. This design reduces the risk of losing personal information.

Does Mox Bank pay interest daily?

Yes, Mox Bank pays daily interest on all your money, including savings in Goals. You receive real-time monitoring of interest paid every day.

Is my money protected with Mox Bank?

Yes, your money is protected. Mox Bank is a member of the Deposit Protection Scheme in Hong Kong, offering protection up to HKD800,000.

Can I split transactions into installments with Mox Credit Card?

Yes, Mox Credit Card allows you to split eligible transactions into manageable instalments. This can be done over a period of up to 60 months.

Can I switch between debit and credit functions on my Mox Card?

Yes, you can 'Flip' between spending from your Mox Account (debit) and Mox Credit Card (credit) on the same Mox Card. This function requires just a tap.

What is the cashback rate for Mox Bank?

Mox Bank offers 2% Unlimited CashBack on all spending. This requires maintaining an eligible balance of 75,000 HKD or above to qualify.

How can I contact Mox Bank customer service?

Mox Bank customer service is available 24/7. You can reach them directly in the app using a voice call or through the in-app chat feature.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Description

Before kick-starting your Mox experience, we’d like to introduce who we are. Mox is a digital bank backed by Standard Chartered, in partnership with HKT, PCCW and Trip.com. + Open an account in as fast as 3 minutes Open your account now from the convenience of your phone, all it takes is your HKID Card and Hong Kong address. No more queuing or pages and pages of documents to sign. And it’s free with no minimum balance requirements. + Get Mox Credit Card. It’s better than a credit card Apply for Mox Credit Card and get an application decision in real-time*, and once approved, start spending right away! There’s no annual fee and no minimum spend requirements. To borrow or not to borrow? Borrow only if you can repay! *In some circumstances, we may require you to provide supporting documents when you apply for Mox Credit Card. The approval time for Mox Credit Card is subject to individual circumstances. + Make expenses more manageable Mox Credit Card lets you split eligible transactions into more manageable instalments over a period of up to 60 months. You can also ‘Flip’ between spending from your Mox Account (debit) and Mox Credit Card on the same Mox Card, all it takes is a tap! + One Mox Card does it all Numberless, no expiry date or CVV on the physical card, reducing your risk of losing personal information. With the Mox Card, you can also withdraw cash at JETCO ATM for free. + No waiting, instant use Access your digital card right away using the Mox app or add it to Apple Pay. Use the card number in the app instantly for online purchases and more! + Every day is an interest-earning day Get closer to the Goals you're saving for with daily interest on all your money with Mox, no matter how small. Real-time monitoring of the daily interest paid to your Mox Account and Goals every day, even on weekends and public holidays. + Grow your savings your preferred way Set up your Saving Goals, name them as you like and track your progress in real-time. Use the Savings Calculator to automate your saving habits. + Move money on the go Pay, receive and request money from anyone, anywhere in Hong Kong. + Safety first Get instant notifications and 24/7 monitoring of all transactions. Strong encryption, biometric login, Lost Wallet and E-Commerce Fraud Protection – all to protect your account, transactions and personal information. + Your money protected Mox is a member of the Deposit Protection Scheme in Hong Kong with protection up to HKD800,000. + Customer Service – your way, the VIP way We are available 24/7, and wherever you need us. Reach us directly in the app using voice call or use the in-app chat. It's up to you. + Don’t just take our word for it: "Standard Chartered: Spearheading a cutting-edge virtual bank [..] redefining Hong Kong's financial sector. " - Fintech Magazine + Continued use of GPS and video/voice chat running in the background can dramatically decrease battery life. Mox Office Address: 39/F, OXFORD HOUSE, TAIKOO PLACE, 979 KING'S ROAD, QUARRY BAY, HONG KONG