This page is not an official page of the app or its developer, but an independent editorial publication created for informational and commentary purposes. Unless expressly stated otherwise, neither the app nor its developer is affiliated with, endorsed by, sponsored by, authorized by, or otherwise officially connected with MWM, Apple, Google Play, the app publisher, or the app's developer, and nothing on this page implies that the app was developed using MWM's services. Any trademarks, logos, screenshots, and other content remain the property of their respective owners.
MTM Link Member
Skip the phone calls and manage your rides on your own schedule. Request, track, or cancel medical trips instantly with your health plan benefits.
Downloads
134K+User Rating
Total Ratings
5K+Publisher
Category
NavigationLocales
1Latest Version
4000.10.0Size
61.5 MBFirst Released
Feb 24, 2021Simplify Your Medical Travel
Skip the long wait times and manage your transportation benefits directly from your smartphone. MTM Link Member provides the tools you need for a stress-free journey to your appointments.
Instant Ride Requests
Book your medical transportation on your own schedule without ever having to call a representative or wait on hold.
Real-Time Trip Visibility
Reduce anxiety by viewing all confirmed trip details and upcoming ride schedules at a glance, anytime and anywhere.
Frequently Asked Questions
Everything you need to know about MTM Link Member
What is the MTM Link Member app?
The MTM Link Member app facilitates managing non-emergency transportation for eligible health plan members. It offers a convenient alternative to calling MTM directly for ride information and management.
What features does the MTM Link Member app offer?
The MTM Link Member app allows users to manage contact information, view upcoming ride details, cancel scheduled rides, and request new non-emergency transportation directly from their device.
Can I request a new ride using the MTM Link Member app?
Yes, the MTM Link Member app allows users to request new non-emergency transportation rides. This feature is directly accessible within the app for convenience.
How do I request a new ride with the MTM Link Member app?
To request a new ride, tap "New Request" in the MTM Link Member app. Enter appointment details like reason, time, and travel locations. You can also specify if a return trip is needed.
Can I view my upcoming trips in the MTM Link Member app?
Yes, the MTM Link Member app provides a feature to view details about all upcoming rides scheduled with MTM, offering a clear overview of your transportation arrangements.
How do I cancel a ride using the MTM Link Member app?
To cancel a ride in the MTM Link Member app, navigate to your trip details for the specific ride. A "Cancel" button is available on the trip overview screen to finalize the cancellation.
Can I manage my contact information with the MTM Link Member app?
Yes, the MTM Link Member app allows users to manage their contact information directly. This ensures that MTM has the most current details for effective communication regarding transportation services.
Does the MTM Link Member app send notifications?
Yes, the MTM Link Member app sends various notifications. Users can customize alerts for ride reminders, transportation assigned, pick-up time, driver's arrival, and will-call notifications.
Do I need health plan information to use MTM Link Member?
Yes, users must sign up with the necessary health plan information to access and utilize the features of the MTM Link Member app for non-emergency transportation management.
Can I schedule a round trip with MTM Link Member?
Yes, the MTM Link Member app supports scheduling round trips. During the ride request process, users are prompted to indicate if a return trip is needed and can specify details.
The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.
App Store
Screenshots
The sign in screen of the MTM Link Member app with a blue login button and the MTM Link logo
MTM Link Member app calendar interface showing a schedule of medical transportation trips
Mobile screen showing a medical transportation ride request for dental services with date time and address fields
MTM Link Member app screen asking if a return trip is needed for a medical appointment
Scheduling a return medical transport ride on the MTM Link Member app.
Summary of a round trip medical transport request for dental services in the MTM Link Member app
MTM Link Member app calendar view showing scheduled medical transportation trips
Mobile app screen displaying a scheduled medical transportation itinerary with trip status and destination details
Settings menu of the MTM Link Member app showing profile health coverage and notification options
MTM Link Member app notification settings screen showing toggles for ride reminders and driver status alerts
Description
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This page is not an official page of the app or its developer, but an independent editorial publication created for informational and commentary purposes. Unless expressly stated otherwise, neither the app nor its developer is affiliated with, endorsed by, sponsored by, authorized by, or otherwise officially connected with MWM, Apple, Google Play, the app publisher, or the app's developer, and nothing on this page implies that the app was developed using MWM's services. Any trademarks, logos, screenshots, and other content remain the property of their respective owners.