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My au(マイエーユー)-料金・ギガ残量の確認アプリ

Reclaim control. This app puts your mobile finances and usage data directly in your hands, eliminating billing surprises.

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Key Figures

Downloads

10M+

User Rating

4.1/5

Total Ratings

977.8K

Publisher

KDDI CORPORATION

An Analytical Review of Core Functionalities and User Impact

Key Features of My au App for Subscribers

Data Usage Monitoring

The app allows users to monitor their current data allowance and usage, including graphical representations of historical data consumption trends over recent months.

Billing Management

This tool provides comprehensive access to current and estimated billing amounts, detailed breakdowns of charges, and graphical comparisons of past invoices for up to six months.

Loyalty Program Integration (Ponta Points)

The app seamlessly integrates with the Ponta loyalty program, enabling users to view their current Ponta points balance, check their au Ponta level, and access guidance on earning and redeeming points.

Contract & Service Management

It enables users to review their contract details, modify rate plans and optional services, update their address before moving, and view subscription statuses for au's entertainment, financial, and insurance offerings.

Digital Payment Tracking (au PAY)

The app allows users to conveniently monitor their au PAY balance and track the usage of their associated au PAY card.

Customer Support & Self-Service

The app provides a dedicated support menu, offering resources for self-troubleshooting, a text-based messaging feature to consult with operators, and the functionality to book in-store appointments.

Online Shop Access

It offers direct and easy access to the au Online Shop, simplifying the process for users to purchase the latest devices or upgrade their existing mobile phones.

Personalized Notifications

This tool delivers tailored notifications to users, ensuring they stay informed about relevant updates, personalized offers, and service announcements.

FAQ

Frequently Asked Questions

Everything you need to know about My au(マイエーユー)-料金・ギガ残量の確認アプリ

What is the My au app?

My au is an essential application for au users, recognized with the 2022 Good Design Award. It enables users to quickly check their charges, remaining data, and points.

How can I check my data usage with the My au app?

The My au app displays current data remaining and usage. Users can also view their data usage history for the past 30 days and 6 months through a graphical interface.

Can I view my billing details and history in the My au app?

Yes, the My au app allows users to check their current billing amount and a detailed breakdown. It provides a graphical comparison of billing amounts for the past six months.

Does the My au app allow users to change their contract information?

Yes, users can confirm their contract information and initiate changes to their pricing plans or optional services directly through the My au app. Address changes are also supported.

How does the My au app provide customer support?

The My au app offers a support menu for self-resolution of issues. It includes a message function for text-based consultations with operators and options for in-store visit reservations.

Can I check my Ponta points balance and usage with the My au app?

Yes, the My au app displays the user's current Ponta points and au Ponta level. It also provides information on how to use and earn points within the app.

Does the My au app provide notifications about account activities?

Yes, the My au app provides personalized notifications to users. These include updates on confirmed billing amounts, expiring points, and advantageous campaign information.

Can I manage my au PAY balance and card usage in My au?

Yes, the My au app allows users to confirm their au PAY balance and view the usage details of their au PAY Card directly within the application.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Description

＼ 2022年度グッドデザイン賞受賞！／ ◆1,000万人以上が利用！auユーザー必須アプリ ◆料金もデータ残量（ギガ）もポイントもすぐに確認できる！〜主な機能〜 ①データ残量（ギガ）・利用量・現在のデータ残量（ギガ）や利用量を確認できます・直近30日間、過去6ヶ月のデータ利用履歴（ギガ）もグラフで確認できます ②ご請求額・ご請求予定額・ご請求額と内訳を確認できます・過去6ヶ月のご請求額をグラフで比較できます ③ご契約情報の確認・変更・ご契約情報の確認や、料金プラン・オプションサービスの変更手続きができます・お引越し前に必要な住所変更ができます・エンタメ、auの金融・保険サービスの加入状況が確認できます ④サポートメニュー・疑問やトラブルをご自身でスムーズに解決できます・テキスト形式でオペレーターへの相談ができるメッセージ機能や来店予約手続きができます ⑤お知らせ・あなたにあったお知らせが確認できます ⑥カレンダー・大事な予定が一目でわかります・おトクな情報もカレンダーで確認できます ⑦Pontaポイント・au Ponta レベル・保有しているPontaポイント・au Ponta レベルの確認ができます・ポイントの使い方や貯め方もアプリから確認できます ⑧au PAY残高・au PAYカード・au PAY残高やau PAYカードの利用額が確認できます ⑨auオンラインショップ・最新機種の購入や機種変更も簡単にお手続きできます利用規約URL： https://www.au.com/my-au/terms/