My au(マイエーユー)-料金・ギガ残量の確認アプリ
Manage your Japanese mobile account with ease from anywhere in the world. Monitor your giga usage, track billing history with visual graphs, and maximize your Ponta rewards in one award-winning app.
Publisher
Category
UtilitiesDownloads
11M+User Rating
Total Ratings
956K+Locales
2Discover the interface used by 11M+ users.
The tools that make this app stand out, trusted by 11M+ users.
Track your 'Giga' usage and billing trends with 6-month visual graphs, ensuring complete transparency of your Japanese expenses.
Bypass international time zones to update addresses, change plans, or modify services instantly without needing a phone call.
Monitor your Ponta Points and au PAY balance in real-time to maximize the value of your loyalty rewards across borders.
Insights from user reviews.
Sentiment Score
Summary
This mobile app receives predominantly negative feedback from its users. While some appreciate the helpful support chat, clear interface for monitoring information, and the ability to easily view data usage, these positive points are significantly overshadowed by widespread issues. Users frequently report difficult and complex login processes, often requiring specific network settings adjustments like turning off Wi-Fi or Private Relay, alongside persistent problems with two-factor authentication. Moreover, the app is plagued by severe performance issues such as frequent freezing, slowness, and failure to launch, with specific bugs noted on iOS26 and iPhone15 devices.
Common Themes
Everything you need to know about My au(マイエーユー)-料金・ギガ残量の確認アプリ.
Description
Latest Version
10.2.1
Size
86.1 MB
First Released
Jan 20, 2017
Join 10 million users and stay on top of your data, billing, and Ponta points without the time zone hassle. Experience the award-winning self-service app designed for your global lifestyle.
Everything you need to know about My au(マイエーユー)-料金・ギガ残量の確認アプリ
My au is an essential application for au users, recognized with the 2022 Good Design Award. It enables users to quickly check their charges, remaining data, and points.
The My au app displays current data remaining and usage. Users can also view their data usage history for the past 30 days and 6 months through a graphical interface.
Yes, the My au app allows users to check their current billing amount and a detailed breakdown. It provides a graphical comparison of billing amounts for the past six months.
Yes, users can confirm their contract information and initiate changes to their pricing plans or optional services directly through the My au app. Address changes are also supported.
The My au app offers a support menu for self-resolution of issues. It includes a message function for text-based consultations with operators and options for in-store visit reservations.
Yes, the My au app displays the user's current Ponta points and au Ponta level. It also provides information on how to use and earn points within the app.
Yes, the My au app provides personalized notifications to users. These include updates on confirmed billing amounts, expiring points, and advantageous campaign information.
Yes, the My au app allows users to confirm their au PAY balance and view the usage details of their au PAY Card directly within the application.
Apps with similar features and user experience
Limited Liability Company "ASTELIT"
Tracfone Wireless Inc.
Azercell Telecom MMC
Winner Venture Sdn Bhd
Woolworths Group Limited
BAKCELL MMC
UVNV, Inc.
Visible Service LLC
MetroPCS Wireless, Inc.
App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.
Believe this page infringes your intellectual property? File a dispute