My Vodafone Australia

My Vodafone Australia

Download on App Store
Logo of My Vodafone Australia

My Vodafone Australia: Take total control of your mobile and home internet.

Track your data in real-time, pay bills instantly with Apple Pay, and manage your NBN service all in one place. Simple, fast, and built for your life on the move.

Publisher

Vodafone Hutchison Australia Pty Limited

Category

Utilities

Downloads

2M+

User Rating

1.8/5

Total Ratings

11K+

Locales

1

Your Account at a Glance

Discover the interface used by 2M+ users.

Screenshot of My Vodafone Australia app dashboard showing data usage and plan details

Screenshot of My Vodafone Australia app dashboard showing data usage and plan details

Side navigation menu of the My Vodafone Australia mobile app showing account management and plan options

Side navigation menu of the My Vodafone Australia mobile app showing account management and plan options

A screenshot of the My Vodafone Australia app showing a detailed data usage screen with a progress bar and a daily usage bar chart.

A screenshot of the My Vodafone Australia app showing a detailed data usage screen with a progress bar and a daily usage bar chart.

Screen of My Vodafone Australia app showing current bill amount and payment options

Screen of My Vodafone Australia app showing current bill amount and payment options

Dashboard of the My Vodafone Australia app showing prepaid usage for data and call minutes

Dashboard of the My Vodafone Australia app showing prepaid usage for data and call minutes

A mobile screen from the My Vodafone Australia app showing prepaid recharge options and recent transaction details.

A mobile screen from the My Vodafone Australia app showing prepaid recharge options and recent transaction details.

Empower Your Digital Life

The tools that make this app stand out, trusted by 2M+ users.

📊

Monitor Every Megabyte

Eliminate bill shock with real-time tracking of your data usage and international minutes, ensuring you always know exactly where you stand.

📱

Seamless Plan Control

Recharge prepaid services or pay bills in seconds using your favorite methods like Apple Pay, Google Pay, PayPal, or Alipay.

🏠

Your Connected Home

Manage your NBN™ home internet alongside your mobile plan. Track modem deliveries and installation dates with just a few taps.

Review Analysis

Insights from user reviews.

Sentiment Score

8%
Negative

Summary

This mobile application receives overwhelmingly negative feedback, primarily due to severe performance and stability issues, including frequent crashes, lagging, and blank screens. Users consistently report significant login difficulties, such as Face ID failures, the need for constant re-authentication, and an overly complex multi-step verification process. Many are frustrated by the inability to access critical account information like bills and usage details, alongside an outdated and clunky user interface, with one user noting issues on iOS 17 with iPhone 16. The support chat feature is also widely reported as non-functional, further diminishing the user experience.

Common Themes

App Performance and Stability(22)
Login Difficulties(18)
Inability to Access Account Information(8)
Outdated User Interface(5)
Non-functional Support Chat(3)
Missing Key Features(2)

About the app

Everything you need to know about My Vodafone Australia.

Description

Stay on top of your plan or prepaid service with My Vodafone. View and pay bills, recharge your prepaid service, check your usage and update your account settings. Choose from multiple payment options on eligible purchases such as credit/debit card, voucher, PayPal, Apple Pay, Google Pay and Alipay. Check your usage See how much of your included data and international call minutes you have left. Manage your plan Pay your bill, change plans, manage direct debit, or view recent bills. You can also purchase add-ons. Manage your prepaid service Recharge your prepaid service and view your recharge history. Manage your nbn™ service Pay your bill, manage direct debit, or view recent bills. You can also check your installation appointment, activation date or track delivery of your modem. The features of the app are subject to change. The app is free but download charges apply for downloading from the App Store. Non Vodafone customers can download the app however data charges will apply as per your plan rate. When accessing the app overseas, international roaming charges will apply. When on Wi-Fi, My Vodafone may not continuously update if you’ve logged out of the app.

Latest Version

4.18.0

Size

114.4 MB

First Released

Jun 24, 2016

Take Full Control of Your Service in Seconds

Join over 2 million Australians managing bills, tracking data, and recharging on the go. Download the My Vodafone app and skip the queue today.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about My Vodafone Australia

How can I check my data usage with the My Vodafone Australia app?

Yes, the My Vodafone Australia app allows users to check their included data and international call minutes remaining. This information is available on the app's home screen.

Can I pay my bills using the My Vodafone Australia app?

Yes, the My Vodafone Australia app allows users to view and pay their bills. Users can also manage direct debit or view recent bills directly within the app.

How do I recharge my prepaid service using My Vodafone Australia?

Yes, the My Vodafone Australia app enables users to recharge their prepaid service. It also provides access to recharge history and options to choose recharge plans.

What payment options does the My Vodafone Australia app support for purchases?

The My Vodafone Australia app supports multiple payment options. These include credit/debit card, voucher, PayPal, Apple Pay, Google Pay, and Alipay for eligible purchases.

Can I change my mobile plan through the My Vodafone Australia app?

Yes, users can manage their plan through the My Vodafone Australia app. This includes changing plans, managing direct debit, viewing recent bills, and purchasing add-ons.

Does My Vodafone Australia allow management of nbn™ services?

Yes, the My Vodafone Australia app allows users to manage their nbn™ service. Users can pay bills, manage direct debit, view bills, and track modem delivery.

Can I update my account settings in the My Vodafone Australia app?

Yes, the My Vodafone Australia app allows users to update their account settings. This ensures personal information and preferences remain current.

Is the My Vodafone Australia app free to download?

Yes, the My Vodafone Australia app is free to download from the App Store. However, download charges apply, and data charges may apply for non-Vodafone customers.

Are there international roaming charges when using the My Vodafone Australia app overseas?

Yes, when accessing the My Vodafone Australia app overseas, international roaming charges apply. These charges adhere to the user's current plan rates.

Are the features of the My Vodafone Australia app subject to change?

Yes, the features of the My Vodafone Australia app are subject to change. Vodafone reserves the right to update or modify functionalities within the application.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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