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MySmartfren

Instantly activate your eSIM, manage data packages, and earn exclusive rewards before you even land. The essential travel-tech companion for seamless connectivity and 1GB bonus data on your first sign-up.

Communication & Messaging ›

Key Figures

Downloads

3M+

User Rating

4.6/5

Total Ratings

110K+

Publisher

SMARTFREN TELECOM, PT TBK

Your Gateway to Seamless Indonesian Connectivity

Manage your mobile service from anywhere in the world. Whether you are an expat keeping a home number active or a traveler preparing for departure, MySmartfren puts full control in your pocket.

Instant eSIM Activation

Skip the airport kiosks. Activate Indonesia's first digital SIM directly on your device before you even land, ensuring you are online the moment you arrive.

Global Payment Flexibility

Top up your balance or buy data packages securely using international credit cards, debit cards, or popular digital wallets like GoPay, OVO, and DANA.

FAQ

Frequently Asked Questions

Everything you need to know about MySmartfren

What is the MySmartfren app?

MySmartfren is an all-in-one app for smartfren users. It simplifies checking balances, topping up, buying data packages, and managing multiple smartfren numbers. It also supports eSIM and offers rewards.

Can I manage my smartfren data and balance using the MySmartfren app?

Yes, the MySmartfren app allows users to check their balance, top up credit, scan voucher data, and purchase various data packages, including unlimited and custom options.

What payment options are available in the MySmartfren app?

The MySmartfren app accepts payments from your balance, Simobi+, Sinarmas VA, DANA, OVO, GoPay, ShopeePay, LinkAja, BCA VA, Permata VA, Rekening Ponsel, OCTO Click, OCTO Mobile, and credit/debit cards.

Can I manage multiple smartfren numbers with one MySmartfren app account?

Yes, MySmartfren allows you to add and manage multiple smartfren numbers within a single account, simplifying management for families or individuals with several lines.

Does the MySmartfren app support eSIM functionality?

Yes, smartfren offers a Digital SIM (eSIM) through the app. This allows you to use a dual SIM smartphone without a physical SIM card and access special data packages.

How can I get bonus data or rewards in the MySmartfren app?

Users can get a 1GB quota bonus for installing the mySF app for the first time and signing up with their smartfren number. Other bonuses include SmartPoin and mission rewards.

How do I contact customer support for the MySmartfren app?

You can contact MySmartfren customer service via Live Chat in the app or website, call 888 (from smartfren) or 08811223344 (others), email customercare@smartfren.com, or reach out on Instagram/Twitter @smartfrencare.

Can I link my e-wallet accounts like GoPay or OVO to MySmartfren?

Yes, you can connect your MySmartfren account to GoPay, OVO, and DANA accounts. This allows for easier and more streamlined payment processes within the app.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

A woman sitting in a chair and pointing at the MySmartfren app logo on a large smartphone screen

MySmartfren - Interface of MySmartfren app showing unlimited data package options and pricing — Interface of MySmartfren app showing unlimited data package options and pricing

MySmartfren - Selection of eSIM data plans in the MySmartfren app for Indonesian mobile service. — Selection of eSIM data plans in the MySmartfren app for Indonesian mobile service.

MySmartfren - Screenshot of the MySmartfren app dashboard showing mobile data quotas account balance and top up options — Screenshot of the MySmartfren app dashboard showing mobile data quotas account balance and top up options

MySmartfren - MySmartfren app screen showing various data packages and internet plans for Indonesia — MySmartfren app screen showing various data packages and internet plans for Indonesia

MySmartfren - MySmartfren app interface showing balance and digital payment options like GoPay and OVO — MySmartfren app interface showing balance and digital payment options like GoPay and OVO

MySmartfren - MySmartfren app screen displaying multiple managed phone numbers for a single account — MySmartfren app screen displaying multiple managed phone numbers for a single account

MySmartfren - MySmartfren app search screen showing various unlimited data package options and prices — MySmartfren app search screen showing various unlimited data package options and prices

Description

Login with ease and enjoy simplified experience: I. Easily check balance, top up, scan voucher data, or buy data packages. Also get recommendations that suit your needs. II. Add and manage multiple smartfren numbers in one account. III. Auto-login with your smartfren number or email. IV. Peace of mind with secure real-time payments. Enjoy multiple payment options from your balance, Simobi+, Sinarmas VA, DANA, OVO, GoPay, ShopeePay, LinkAja, BCA VA, Permata VA, Rekening Ponsel, OCTO Click, OCTO Mobile from CIMB, & credit/debit cards. V. Connect your mySF account to GoPay, OVO, and DANA accounts for easy payment. VI. Choose to auto renew plans and save more. Get more with the app: I. Get 1GB quota bonus for first time install of mySF app & sign up with you smartfren number. II. Earn more & redeem more SmartPoin for rewards and special promos that awaits you. III. With Smartfren WOW Treasure Hunt 2022, join the adventure, get rewards, find the treasures as you transact, invite friends, play the challenge and activities & log into every day. Make your smartphone smarter with Indonesia’s 1st & only Digital SIM (eSIM): I. Enjoy dual SIM smartphone without a physical SIM card II. Special packs with big quota available for devices that support eSIM Have an issue or service request or suggestion, contact us directly via Live Chat on mySF app or website (click on “smarty” to chat). For any additional query/support/feedback/suggestion, please contact us via : I. Call : 888 (from smartfren) or 08811223344 (others) II. Email : customercare@smartfren.com III. Instagram/Twitter: @smartfrencare We love your feedback to help us improve.