Publisher
Category
UtilitiesDownloads
5M+User Rating
Total Ratings
649K+Locales
2Discover the interface used by 5M+ users.
The tools that make this app stand out, trusted by 5M+ users.
View and pay your Italian property’s Fiber or ADSL invoices instantly via PayPal or credit card, avoiding international banking fees.
Monitor your 'Giga' and credit in real-time. Top up with one click so your Italian SIM is ready to use the moment you touch down in Rome or Milan.
Skip the lines by purchasing bus tickets and parking in major Italian cities, and unlock exclusive rewards through the TIM Party loyalty program.
Insights from user reviews.
Sentiment Score
Summary
The mobile app "myTim" primarily receives negative feedback, with numerous users reporting critical issues such as the app failing to open or connect, often linked to recent updates and specific iOS versions including iOS 18, 26.0.1, iPhone 15, and iPhone 16 Pro. Common complaints also highlight significant difficulties with billing, including inability to download invoices, confusing payment details, and unexpected tariff increases. Furthermore, users frequently criticize the unresponsive and unhelpful customer support, making it challenging to resolve service problems or manage accounts effectively. Despite a few positive remarks about the app's utility or overall service, the general user experience is overwhelmingly problematic.
Common Themes
Everything you need to know about MyTIM.
Description
Latest Version
7.3.2
Size
111.3 MB
First Released
Jul 3, 2010
Everything you need to know about MyTIM
The MyTIM app allows users to manage their prepaid mobile and fixed TIM lines, check usage, view bills, make recharges, and access customer support directly from their iPhone and iPad.
The MyTIM app displays your remaining credit, available minutes, SMS, and Giga. You can verify your offers to monitor current usage for your mobile lines directly on the home screen.
Yes, the MyTIM app enables you to consult and pay your fixed line bills using a credit card or PayPal. You can also view and download invoices in PDF format from the last year.
The MyTIM app supports online recharges using credit cards, PayPal, Satispay, or a RicariCard. Users can also activate the automatic recharge service for convenience.
Yes, the MyTIM app offers direct assistance. You can receive support from an operator via chat or engage with the WeTIM Community for help and information.
Yes, non-TIM customers can participate in exclusive contests, track orders, and activate a new SIM. They can also buy public transport tickets and pay for parking or ZTL access.
Yes, the MyTIM app grants access to TIM Party, a complimentary loyalty program. It rewards users with various gifts such as giga, minutes, discounted smartphones, and exclusive contest prizes.
Yes, the MyTIM app allows users to purchase tickets for public transportation, pay for parking, and manage access to ZTL (Limited Traffic Zone) areas in various cities.
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