NS Travel Planner
Your all-in-one companion for seamless door-to-door travel. Plan journeys, buy digital tickets, and access real-time updates for trains, buses, and shared bikes.
Publisher
Category
TravelDownloads
6M+User Rating
Total Ratings
188K+Locales
2Discover the interface used by 6M+ users.
The tools that make this app stand out, trusted by 6M+ users.
Enter any specific address and get a complete route that combines trains, buses, trams, and shared bicycles for a frictionless local experience.
Skip the ticket kiosk and avoid physical transit cards. Purchase tickets directly in the app and scan your way through the gates with your phone.
Travel with peace of mind thanks to real-time alerts on platform changes, service disruptions, and train occupancy levels so you always know what to expect.
Insights from user reviews.
Sentiment Score
Summary
This app receives predominantly negative feedback, with many users reporting significant issues across various functionalities. Key concerns include persistent app reliability problems such as crashes, slow performance after updates (notably for saved journeys), and difficulties with ticket purchasing, which is often described as complicated, prone to failure, and lacking essential features like Apple Pay or Apple Wallet integration. Additionally, crucial real-time information, including delay notifications and accurate bus schedules, is frequently outdated or missing. Recent updates have also led to dropped support for older devices like the iPhone 8, preventing access for some users, and ongoing malfunctions with push notifications.
Common Themes
Everything you need to know about NS Travel Planner.
Description
Latest Version
8.36.0
Size
153.2 MB
First Released
May 3, 2010
Join over 2 million travelers using the #1 official app for seamless, door-to-door navigation. Download now for real-time updates, digital tickets, and bike rentals—all in English.
Everything you need to know about NS Travel Planner
The free NS app is a travel companion for planning journeys across the Netherlands. It offers real-time travel information, disruption updates, and integrates various transport options like trains, bikes, and shared cars.
Yes, the NS Travel Planner app supports planning entire door-to-door journeys. It provides an overview of transport types including train, bus, tram, metro, public transport bicycles, and shared cars.
The NS app provides real-time updates on travel information and disruptions. It informs users of any changes during their journey, ensuring they remain current on their travel plans.
Yes, the NS app's "Nearby me" feature displays all available transport options in your vicinity. This includes trains, buses, trams, metros, public transport bicycles, and shared cars, all in one overview.
Yes, users can easily buy and use train tickets within the NS Travel Planner app. Options for single, return, and Railrunner tickets are available directly through the "Tickets and surcharges" section.
The Mijn NS section allows users to check their balance, access journey details, change their travel class, and view or modify their season tickets. It also shows options like co-travel discounts.
Yes, the NS app provides information on train crowding levels. This feature allows users to check how crowded a train is, aiding in planning a more comfortable trip.
Yes, the NS app offers widgets to provide quick information outside the app. These widgets display details like current trip status and departure times, keeping users informed at a glance.
Users can provide feedback, questions, or tips directly within the NS app. This input is used to continuously improve the app and introduce new functions for a better travel experience.
Yes, the NS app ensures quick, safe, and easy payment processes. This facilitates secure transactions for purchasing tickets and other travel-related services directly within the application.
The NS app has over 2 million users, indicating its widespread adoption and popularity as a public transport travel companion.
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