NUHS App

NUHS App

Download on App Store
Logo of NUHS App

NUHS App: Your Seamless Healthcare Companion for You and Your Family

Take charge of your health journey with an all-in-one solution. Skip the queues, manage appointments, view lab results, and request medication refills across all NUHS institutions with secure, biometric access.

Publisher

National University Health System Pte Ltd

Category

Health & Fitness

Downloads

477K+

User Rating

4.7/5

Total Ratings

16K+

Locales

12

Your Health at a Glance

Discover the interface used by 477K+ users.

NUHS App biometric login screen with face recognition feature

NUHS App biometric login screen with face recognition feature

NUHS mobile app home screen showing caregiver access and healthcare shortcuts for family management

NUHS mobile app home screen showing caregiver access and healthcare shortcuts for family management

NUHS App screenshot showing upcoming hospital appointments with options to reschedule cancel or add to calendar

NUHS App screenshot showing upcoming hospital appointments with options to reschedule cancel or add to calendar

NUHS App mobile interface showing latest outstanding medical bills and a make payment button for convenient health bill management.

NUHS App mobile interface showing latest outstanding medical bills and a make payment button for convenient health bill management.

NUHS app My Record interface showing digital health records and test results

NUHS app My Record interface showing digital health records and test results

Your Entire Health Journey, Simplified

The tools that make this app stand out, trusted by 477K+ users.

⏱️

Skip the Waiting Room

Register on the go, check your real-time queue status, and manage all your appointments without waiting on hold.

👪

Caregiving Made Easy

Manage health records, request medication refills, and track appointments for your loved ones through secure caregiver access.

📊

Health Data at Your Fingertips

Instantly access lab results, download medical reports, and view your prescription history with secure biometric login.

Review Analysis

Insights from user reviews.

Sentiment Score

15%
Negative

Summary

The mobile app generally receives highly negative feedback, with numerous users reporting significant issues across core functionalities. Many complain about frequent app crashes, freezing, blank screens, and persistent login problems, often related to Singpass authentication or network changes. Recent updates are frequently cited as introducing new bugs, breaking existing features like appointment scheduling, and even leading to data loss for medical reports and billing information. While a few users appreciate the clean layout and convenient features like mobile registration and bill tracking, these positives are largely overshadowed by widespread dissatisfaction with the app's reliability and usability, including strict iOS version requirements that block access for some users.

Common Themes

App Performance & Reliability(15)
Appointment Management(9)
Billing & Payment Issues(8)
Login & Authentication(7)
Medical Records & Information Access(6)
App Updates & UI Changes(4)
iOS Compatibility(2)
User Experience(1)

About the app

Everything you need to know about NUHS App.

Description

The NUHS App is a mobile healthcare app solution that aims to empower, engage and enable patients to manage and take charge of their health. Developed by the National University Health System (NUHS) and Synapxe Pte. Ltd. (formerly known as Integrated Health Information Systems Pte Ltd), users will be able to access health information and services across the following NUHS institutions: • National University Hospital • Ng Teng Fong General Hospital • Alexandra Hospital • Jurong Community Hospital • National University Polyclinics • National University Heart Centre, Singapore • National University Cancer Institute, Singapore • National University Centre for Oral Health, Singapore • Jurong Medical Centre Patients will be able to: • Manage their appointments and receive notifications for appointment reminders • Register on the go and check their queue status • Request for medication refills or top-ups • Purchase and download their medical reports directly from the app • View and make payment for outstanding bills • Access the app using biometric data such as fingerprint and facial recognition • Link to ‘MyInfo’ in Singpass for a more convenient set up of 'My Profile' • Pre-fill appointment and medication request forms with their contact details once 'My Profile' has been set up • Enable caregiver consent to access functions of the app • View health records such as lab test results, immunisation and prescription records • Obtain recommendations on health screenings and vaccinations based on their demographics and health status • Interact with the chatbot to obtain information on clinic operating hours and other commonly asked questions NUHS App uses HealthKit to access health information via your health devices.

Latest Version

3.3.0

Size

161.6 MB

First Released

Jun 8, 2021

Take Control of Your Health Journey Today

Join over 477,000 users managing appointments, medical records, and family health seamlessly in one app. Download the NUHS App to skip the queues and simplify your care.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about NUHS App

What is the NUHS App?

The NUHS App is a mobile healthcare solution developed by the National University Health System and Synapxe. It empowers patients to manage health, access services across NUHS institutions, and view health information.

Which institutions does the NUHS App support?

The NUHS App supports National University Hospital, Ng Teng Fong General Hospital, Alexandra Hospital, Jurong Community Hospital, National University Polyclinics, and other specialized NUHS centres in Singapore.

Can I manage appointments using the NUHS App?

Yes, the NUHS App allows users to manage their appointments, receive reminders, and even reschedule or cancel visits directly. You can also add appointments to your calendar.

Does the NUHS App allow biometric login?

Yes, the NUHS App supports faster access to key features using biometric data such as fingerprint and facial recognition for secure login.

Can I pay my bills through the NUHS App?

Yes, the NUHS App enables users to view and make payments for outstanding bills from various polyclinics and hospitals. It offers convenient payment options and bill tracking.

How can I access health records in the NUHS App?

The NUHS App allows users to view health records including lab test results, immunisation records, and prescription records. It acts as a digital health booklet.

Can caregivers use the NUHS App to manage dependents' health?

Yes, the NUHS App allows users to enable caregiver consent to access functions of the app for their loved ones. It provides quick access to care for dependents.

Does the NUHS App integrate with Apple HealthKit?

Yes, the NUHS App uses HealthKit to access health information via your health devices, integrating your data seamlessly within the app.

Can I request medication refills with the NUHS App?

Yes, patients can request for medication refills or top-ups directly through the NUHS App. The app streamlines this process for convenience.

Can I download medical reports from the NUHS App?

Yes, users can purchase and download their medical reports directly from the NUHS App, providing easy access to necessary documents.

How does the NUHS App help with setting up a profile?

The NUHS App allows users to link to ‘MyInfo’ in Singpass for a more convenient setup of their 'My Profile'. This pre-fills forms with contact details.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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