PRESTO

PRESTO

Download on App StoreDownload on Google Play
Logo of PRESTO

PRESTO: Your Seamless Connection to Ontario Transit

Skip the kiosk lines and master your commute with ease. Load funds instantly via NFC, pay with your digital wallet, and manage your entire transit journey across the GTA and beyond—all from your phone.

Publisher

Metrolinx

Category

Travel

Downloads

2M+

User Rating

1.8/5

Total Ratings

4K+

Locales

2

Your Ride, Simplified

Discover the interface used by 2M+ users.

Screenshot of the PRESTO app showing transit card details and the option to convert a physical card to Apple Wallet.

Screenshot of the PRESTO app showing transit card details and the option to convert a physical card to Apple Wallet.

Mobile app screen showing how to load funds onto a PRESTO card using NFC by placing the phone on the card

Mobile app screen showing how to load funds onto a PRESTO card using NFC by placing the phone on the card

Interface of the PRESTO app displaying remaining transfer times and current account balance

Interface of the PRESTO app displaying remaining transfer times and current account balance

The PRESTO app interface showing the Load Funds screen with options to pay using Apple Pay or a credit card

The PRESTO app interface showing the Load Funds screen with options to pay using Apple Pay or a credit card

Interface of the PRESTO app showing how to load a TTC transit pass and choose Apple Pay as a payment method.

Interface of the PRESTO app showing how to load a TTC transit pass and choose Apple Pay as a payment method.

A smartphone displaying the PRESTO app interface with a pass expiry notification and options to load funds or a new transit pass.

A smartphone displaying the PRESTO app interface with a pass expiry notification and options to load funds or a new transit pass.

A mobile app screen for setting up and managing autorenew for a PRESTO transit pass.

A mobile app screen for setting up and managing autorenew for a PRESTO transit pass.

Setting a GO Transit default trip in the PRESTO app

Setting a GO Transit default trip in the PRESTO app

Transit Freedom in Your Pocket

The tools that make this app stand out, trusted by 2M+ users.

📱

Tap & Go with Apple Wallet

Convert your physical card to your iPhone or Apple Watch for instant, card-free boarding across GTA and beyond.

Instant NFC Top-Ups

Skip the machines. Load funds or transit passes instantly using your phone and Apple Pay for immediate travel.

🛡️

Proactive Trip Protection

Avoid the stress of empty cards with real-time low-balance alerts and precise tracking of your active transfer expiries.

Review Analysis

Insights from user reviews.

Sentiment Score

7%
Negative

Summary

The app receives overwhelmingly negative feedback from users, primarily due to persistent issues with app performance, including frequent loading screens, crashes, and general slowness, which often render it unusable. Users also express significant frustration with payment and funding processes, citing declined transactions, inability to use debit cards, and difficulties uploading funds. Additionally, problems with account access, such as being logged out or unable to sign in, and critical issues with Apple Wallet integration (like disabling physical cards or transfer failures), severely detract from the user experience. While a few users reported the app to be reliable and effective for their needs, the widespread complaints highlight a critical need for improvements in stability, transaction reliability, and core functionality for transit users.

Common Themes

User Experience (UI/UX)(3)
App Performance(2)
App Reliability(2)
Payment & Funding(2)
Digital Card Features(2)

About the app

Everything you need to know about PRESTO.

Description

With the official PRESTO app you can manage your card and tap your iPhone or Apple Watch to pay for transit. Use the PRESTO app for iPhone to: • Convert a physical PRESTO card to PRESTO in Apple Wallet and tap your iPhone or Apple Watch to pay for transit (not available on OC Transpo) • Load funds instantly with NFC • Load transit passes instantly with NFC • Pay with Apple Pay, debit/credit cards, or saved payment method • Set up and manage Autoload and Autorenew • Manage up to 10 PRESTO cards • Check your PRESTO card balances • View transaction history • Receive low balance/pass expiry reminders and email receipts for fare purchases • Buy a PRESTO card and create a PRESTO account • Display the time that your active transfers will expire with the check balance feature • Set, modify or remove a default trip for GO Transit rail trips through the settings menu PRESTO can be used on: • Brampton Transit • Burlington Transit • Durham Region Transit (DRT) • GO Transit • Hamilton Street Railway (HSR) • MiWay (Mississauga) • Oakville Transit • OC Transpo (Ottawa) • TTC (Toronto) • UP Express (Greater Toronto Area) • York Region Transit/Viva (YRT/Viva) For security reasons, the PRESTO app is not supported on jailbroken devices.

Latest Version

2.1.10

Size

65.4 MB

First Released

Jan 28, 2019

Skip the Kiosk and Get Moving

Join over 2 million commuters. Load funds instantly, manage up to 10 cards, and tap your iPhone or Apple Watch to ride across Ontario.

Download on App StoreDownload on Google Play
FAQ

Frequently Asked Questions

Everything you need to know about PRESTO

How can I add my PRESTO card to Apple Wallet?

Yes, the PRESTO app allows you to convert a physical PRESTO card to PRESTO in Apple Wallet. You can then use your iPhone or Apple Watch to pay for transit. This feature is not available for OC Transpo.

Which payment methods does the PRESTO app support for loading funds?

The PRESTO app supports various payment methods for loading funds, including Apple Pay, debit/credit cards, or a saved payment method. This provides flexibility for users.

Can I manage multiple PRESTO cards within the app?

Yes, the PRESTO app allows you to manage up to 10 PRESTO cards from a single account. This provides convenience for users with multiple cards.

Does the PRESTO app offer instant loading for funds and passes?

Yes, the PRESTO app offers instant loading of funds and transit passes using NFC technology. This allows for immediate updates to your card balance or pass status.

Can I set up automatic reloads for my PRESTO card or passes?

Yes, the PRESTO app allows users to set up and manage Autoload for funds and Autorenew for transit passes. This ensures your PRESTO card always has balance or an active pass.

Is the PRESTO app compatible with jailbroken devices?

No, for security reasons, the PRESTO app is not supported on jailbroken devices. Users must ensure their device is not jailbroken to use the app.

Which transit agencies support the PRESTO app?

The PRESTO app is supported on various transit agencies including Brampton Transit, GO Transit, TTC (Toronto), MiWay (Mississauga), and York Region Transit/Viva. A full list is available in the app description.

Can I view my transit transfer expiry times using the PRESTO app?

Yes, the PRESTO app displays the time that your active transfers will expire. This information is available through the check balance feature.

Does the PRESTO app send reminders for low balance or expiring passes?

Yes, the PRESTO app sends low balance and pass expiry reminders. It also provides email receipts for fare purchases, helping users stay informed.

Can I set a default trip for GO Transit rail using the PRESTO app?

Yes, the PRESTO app allows you to set, modify, or remove a default trip for GO Transit rail trips through its settings menu. This simplifies regular commutes.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

Believe this page infringes your intellectual property? File a dispute