Public Transport Victoria app

Public Transport Victoria app

Download on App Store
Logo of Public Transport Victoria app

Public Transport Victoria app: Your Ultimate Melbourne Travel Companion

Master your commute with real-time tracking, instant Apple Pay top-ups, and live disruption alerts for trains, trams, and buses.

Publisher

Public Transport Development Authority

Category

Travel

Downloads

3M+

User Rating

4.1/5

Total Ratings

56K+

Locales

1

Your Commute, Visualized

Discover the interface used by 3M+ users.

Smartphone screen displaying the Public Transport Victoria app journey planner map with transit icons.

Smartphone screen displaying the Public Transport Victoria app journey planner map with transit icons.

Public Transport Victoria app interface showing myki management, live tracking, and disruption alerts on a smartphone

Public Transport Victoria app interface showing myki management, live tracking, and disruption alerts on a smartphone

PTV app interface showing a list of favourite transit routes and a real-time disruption alert for the Frankston Line.

PTV app interface showing a list of favourite transit routes and a real-time disruption alert for the Frankston Line.

Interface of the Public Transport Victoria app showing a myki transit card management screen with an instant top up button and balance information

Interface of the Public Transport Victoria app showing a myki transit card management screen with an instant top up button and balance information

Public Transport Victoria app showing a real-time journey map with route details and fare information

Public Transport Victoria app showing a real-time journey map with route details and fare information

A smartphone displaying the PTV app journey planner with a rail replacement bus route, fare information, and travel time on a map.

A smartphone displaying the PTV app journey planner with a rail replacement bus route, fare information, and travel time on a map.

The Public Transport Victoria app interface displaying live vehicle tracking and scheduled arrival times on a map of Melbourne

The Public Transport Victoria app interface displaying live vehicle tracking and scheduled arrival times on a map of Melbourne

Public Transport Victoria app interface showing screen reader accessibility features for real time train departure information

Public Transport Victoria app interface showing screen reader accessibility features for real time train departure information

Everything You Need for a Seamless Commute

The tools that make this app stand out, trusted by 3M+ users.

💳

Instant Apple Pay Top-ups

Skip the kiosk lines. Manage and top up your myki card instantly from your phone so you never miss a connection.

📍

Live Real-Time Tracking

Track your train, tram, or bus in real-time. Know exactly where your ride is and when it will arrive at your stop.

🔔

Proactive Trip Alerts

Save your favorite routes and receive instant notifications about disruptions, plus set reminders to leave on time.

Review Analysis

Insights from user reviews.

Sentiment Score

30%
Negative

Summary

This public transport app receives predominantly negative feedback due to unreliable real-time information and frequent inaccuracies in train and bus times. While praised for its journey planning capabilities and the Myki balance check feature, users criticize the app's overall clunky usability, numerous stability issues, and difficult Myki card top-up process. Recurring frustrations include the lack of Apple Wallet/Pay integration and the restrictive Australian phone number requirement for registration, severely limiting international user access.

Common Themes

Journey Planning(4)
App Usability(4)
Real-time Information(2)
Myki Balance Check(1)
App Improvements(1)
Login Functionality(1)

About the app

Everything you need to know about Public Transport Victoria app.

Description

Start here. Journey anywhere. The Public Transport Victoria (PTV) App is your one-stop shop for journey planning, paying fares with Apple Pay, and real-time travel alerts, including disruptions. The PTV App puts you in charge of the ride. What you’ll love about this app: • Register your mykis, to make top-up and replacement a breeze. • Use Apple Pay to instantly top-up your myki smartcard. • Save your favourite routes and stops, and get alerts when something changes. • Track your service with real-time travel data for trains, trams and buses. • Set reminders so you leave on time, every time. The PTV App supports users with accessibility requirements. We take your privacy seriously. Read more: www.transport.vic.gov.au/myki-privacy. Help and support: www.transport.vic.gov.au/help-and-support.

Latest Version

5.1.0

Size

34.3 MB

First Released

Jun 9, 2009

Master Your Melbourne Commute Today

Join over 3 million travelers who enjoy stress-free journeys with real-time tracking, instant Apple Pay top-ups, and proactive route alerts.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about Public Transport Victoria app

What is the Public Transport Victoria (PTV) app?

The PTV App provides journey planning, allows fare payment with Apple Pay, and offers real-time travel alerts, including disruption notifications.

Can I register my myki card in the PTV app?

Yes, the PTV App allows users to register their myki cards, which simplifies both top-ups and replacements.

How do I top up my myki card using the PTV app?

You can instantly top up your myki smartcard directly within the PTV App using Apple Pay. The app also displays your myki balance.

Does the PTV app offer real-time tracking for public transport?

Yes, the PTV App offers real-time travel data, allowing users to track trains, trams, and buses and see live arrival times.

Can the Public Transport Victoria app set travel reminders?

Yes, the PTV App enables users to set reminders, ensuring they leave on time for their public transport journeys.

Does the PTV app notify users about disruptions?

Yes, the PTV App provides real-time alerts for disruptions, detailing delays on specific public transport lines and services.

Can I save favorite routes and stops in the Public Transport Victoria app?

Yes, the PTV App allows you to save your favourite routes and stops. It also provides alerts when something changes for these saved items.

Does the Public Transport Victoria app support accessibility features?

Yes, the PTV App supports users with accessibility requirements and includes features like a screen reader to announce service information.

How does the PTV app handle user privacy?

The PTV App takes user privacy seriously. Detailed information on privacy practices is available on the transport.vic.gov.au/myki-privacy website.

Can I view rail replacement services in the PTV app?

Yes, the PTV App's Journey Planner displays rail replacement bus services, helping users plan for potential changes to their journey.

Does the PTV app show my location during transit?

Yes, the PTV App displays your current location with a 'You are here' indicator on the map during your journey. It also shows travel time and fare details.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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