全国12315平台

全国12315平台

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Logo of 全国12315平台

全国12315平台: Your Official Gateway to Consumer Protection in China

Empowering cross-border consumers and businesses to resolve disputes directly with Chinese authorities. File complaints, report fraud, and track resolutions instantly from anywhere in the world.

Publisher

Information Center of the State Administration for Market Regulation

Category

Lifestyle

Downloads

7M+

User Rating

1.6/5

Total Ratings

5K+

Locales

1

Transparency in Protection

Discover the interface used by 7M+ users.

Splash screen for the National Platform of Consumer Dispute Resolution mobile app showing the Chinese national emblem

Splash screen for the National Platform of Consumer Dispute Resolution mobile app showing the Chinese national emblem

Main screen of the National 12315 Platform app for Chinese consumer protection and reporting

Main screen of the National 12315 Platform app for Chinese consumer protection and reporting

National 12315 Platform app screen showing consumer complaint notice and agreement button.

National 12315 Platform app screen showing consumer complaint notice and agreement button.

Search interface of the National 12315 Platform app for selecting a business entity to file a consumer complaint in China

Search interface of the National 12315 Platform app for selecting a business entity to file a consumer complaint in China

A mobile interface of the National 12315 Platform showing a business information form for filing a consumer complaint

A mobile interface of the National 12315 Platform showing a business information form for filing a consumer complaint

Login screen for the National 12315 Platform app showing the Chinese national emblem and input fields for username and password.

Login screen for the National 12315 Platform app showing the Chinese national emblem and input fields for username and password.

Protect Your Consumer Rights Globally

The tools that make this app stand out, trusted by 7M+ users.

⚖️

Cross-Border Recourse

File official complaints and reports against businesses in mainland China directly from the USA without the need for international toll calls.

📸

Digital Evidence Filing

Easily upload photos, receipts, and chat logs as evidence to support your claim and ensure a thorough investigation by authorities.

🔔

Real-Time Case Tracking

Monitor the progress of your complaint in real-time and receive official feedback from regulators directly on your mobile device.

About the app

Everything you need to know about 全国12315平台.

Description

全国12315平台APP用户通过移动互联方式登录,由用户根据经营者所在地或者经营行为发生地,自行选择进行投诉、举报。

Latest Version

3.4.6

Size

30.3 MB

First Released

Mar 13, 2017

维权无国界,指尖护权益

官方权威渠道受理,让海外华人与跨境消费纠纷的解决零距离。无论身在何处,立即下载全国12315平台,跨洋守护您的合法权益。

Download on App Store

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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