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SFR & Moi

The essential app for expats and travelers to track usage, pay bills, and troubleshoot your SFR Box remotely—without worrying about time zones or roaming surprises.

Utilities ›Finance & Utilities Management ›Communication & Messaging ›Customer Support ›Smart Home ›

Key Figures

Downloads

4M+

User Rating

4.4/5

Total Ratings

146K+

Publisher

SFR

Total Control Over Your French Lines, Anywhere in the World

The all-in-one companion for transatlantic residents to manage French mobile and fiber subscriptions with zero friction, specifically designed for the needs of the global expat.

Remote Home Management

Monitor your French property from the US. Run diagnostics on your SFR Box and manage Smart WiFi settings 24/7 to ensure your home security and smart devices stay online.

Zero Bill Shock Overseas

Track your mobile data consumption and international roaming rates in real-time. Stay in control of your budget and avoid unexpected charges while using your French SIM abroad.

FAQ

Frequently Asked Questions

Everything you need to know about SFR & Moi

How can I manage my SFR Mobile and Box lines with the SFR & Moi app?

Yes, the SFR & Moi app allows you to easily manage all your Mobile and Box lines. It centralizes control over your services in one interface.

Can I track my mobile data consumption using the SFR & Moi app?

Yes, the SFR & Moi app provides detailed tracking of your mobile data consumption. You can monitor your usage for all your mobile lines.

Does the SFR & Moi app allow me to pay my bills?

Yes, the SFR & Moi app enables you to consult, download, and pay your latest bills directly within the application.

Can I change my SFR plan or add options using the SFR & Moi app?

Yes, the SFR & Moi app allows you to manage your offer, choose a plan suited to your needs, and add various options like entertainment or international services.

How can I troubleshoot my internet box with the SFR & Moi app?

The SFR & Moi app allows you to check your box's status 24/7 by launching a diagnostic. You can also get priority access to a technical advisor after a diagnostic.

Does the SFR & Moi app provide Wi-Fi management features?

Yes, the SFR & Moi app offers Wi-Fi management. For SFR Box 8 with Smart WiFi, you can personalize your network, share keys, and manage repeaters.

Is the SFR & Moi application free to download and use?

Yes, the SFR & Moi application is free to download and use in metropolitan France, excluding mobile internet connection costs based on your SFR offer.

Which SFR customers can use the SFR & Moi app?

The SFR & Moi app is accessible to SFR customers with a mobile, tablet & key, or ADSL/THD/Fibre offer.

Can I contact SFR support directly from the SFR & Moi app?

Yes, the SFR & Moi app includes a 'Nous contacter' (Contact Us) button on the home screen and help page, providing direct access to support.

Can I view my past bills with the SFR & Moi app?

Yes, the SFR & Moi app allows you to consult an historical view of your past bills. You can see detailed information for previous months.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

SFR & Moi - Intro screen of the SFR and Moi app featuring a person with headphones and text about managing mobile and box lines on a red background — Intro screen of the SFR and Moi app featuring a person with headphones and text about managing mobile and box lines on a red background

SFR & Moi - SFR and Moi mobile application interface showing account management and line details for a French telecommunications user — SFR and Moi mobile application interface showing account management and line details for a French telecommunications user

SFR & Moi - SFR and Moi app interface showing mobile data consumption and billing information — SFR and Moi app interface showing mobile data consumption and billing information

SFR & Moi - The SFR and Moi app interface showing a detailed list of monthly invoices and payment history — The SFR and Moi app interface showing a detailed list of monthly invoices and payment history

SFR & Moi - Screenshot of the SFR & Moi app interface for managing and customizing mobile plan options — Screenshot of the SFR & Moi app interface for managing and customizing mobile plan options

SFR & Moi - SFR and Moi app help screen showing technical diagnostic and contact options — SFR and Moi app help screen showing technical diagnostic and contact options

SFR & Moi - SFR and Moi app screen showing the More menu with options for order tracking, smart wifi management, and personal account details. — SFR and Moi app screen showing the More menu with options for order tracking, smart wifi management, and personal account details.

Description

Avec l’appli SFR & Moi, pilotez facilement toutes vos lignes Mobiles & Box ! Suivez vos consommations et vos factures - Maîtrisez votre budget où que vous soyez, en France ou à l’étranger, grâce au suivi détaillé de vos consommations pour l’ensemble de vos lignes Mobiles et Box SFR - Consultez, téléchargez et payez vos dernières factures - Consultez les tarifs appliqués depuis et vers l’étranger pour votre ligne mobile Adaptez votre offre à vos envies - Gérez votre offre en choisissant le forfait adapté à vos usages - Divertissement ? International ? Sécurité ? Suivez vos envies grâce aux nombreuses options disponibles - Commandez vos accessoires - Renouvelez votre mobile Gérez votre contrat en toute simplicité - Consultez les alertes et informations importantes sur vos lignes directement depuis l’écran d’accueil ou depuis le centre de notifications - Suivez au plus près l’avancement de vos commandes Mobile et Box ou dossiers SAV en cours, étape par étape - Modifiez vos coordonnées personnelles, bancaires et administratives (adresse, moyen de paiement, numéros de contact…) - Pilotez directement tous vos avantages SFR Multi Vérifiez et dépannez votre Box - Vérifiez l'état de votre box 24h/24 en lançant un diagnostic de votre box en cas de besoin - Profitez d’une mise en relation prioritaire avec un conseiller expert technique 24h/24 7j/7 après un diagnostic Box Gérez simplement le WiFi de votre box Pour les clients SFR Box 8 avec Smart WiFi via « Gérer mon Smart WiFi » - Personnalisez et partagez facilement votre nom de réseau et la clé WiFi, vérifiez la qualité de la connexion de vos équipements - Installez vos répéteurs smart WiFi aux meilleurs endroits pour une couverture WiFi optimale - Activez/désactivez le WiFi Pour les clients SFR box via Gérer mon WiFi (fonctionnalité disponible pour certaines offres uniquement) - Accédez facilement à l’interface de votre box pour piloter votre WiFi Trouvez les réponses à vos questions - Grâce à toute l’assistance SFR et à la Communauté SFR - Via le bouton « Nous contacter » présent sur l’écran d’accueil et sur la page Aide Téléchargement et usage gratuit en France métropolitaine (hors coût de connexion internet mobile selon l'offre SFR souscrite). Application accessible aux clients SFR disposant d’une offre mobile, tablette & clé ou ADSL/THD/Fibre.