SmartHQ

SmartHQ

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SmartHQ: Your Ultimate Connected Home Command Center

Effortlessly control your GE, Café, Monogram, and Fisher & Paykel appliances from anywhere. Experience peace of mind with real-time alerts, energy monitoring, and personalized efficiency for your modern lifestyle.

Publisher

HAIER US APPLIANCE SOLUTIONS, INC

Category

Lifestyle

Downloads

4M+

User Rating

4.6/5

Total Ratings

74K+

Locales

4

Your Home in Focus

Discover the interface used by 4M+ users.

SmartHQ app home dashboard with energy usage tracking and smart appliance status

SmartHQ app home dashboard with energy usage tracking and smart appliance status

SmartHQ app interface displaying refrigerator and freezer temperatures and a water filter replacement alert

SmartHQ app interface displaying refrigerator and freezer temperatures and a water filter replacement alert

SmartHQ app interface displaying a bar chart of daily energy usage and filter status

SmartHQ app interface displaying a bar chart of daily energy usage and filter status

SmartHQ app interface for oven control and recipe integration with partner brands like Delish and Kroger

SmartHQ app interface for oven control and recipe integration with partner brands like Delish and Kroger

SmartHQ app interface showing the Flavorly AI recipe generator and a gallery of food recipes including pancakes and chicken souvlaki.

SmartHQ app interface showing the Flavorly AI recipe generator and a gallery of food recipes including pancakes and chicken souvlaki.

SmartHQ app screen displaying recipe categories like dessert breakfast and pizza with high quality food images

SmartHQ app screen displaying recipe categories like dessert breakfast and pizza with high quality food images

SmartHQ app recipes screen featuring Flavorly recipe generator and picture to recipe functionality

SmartHQ app recipes screen featuring Flavorly recipe generator and picture to recipe functionality

SmartHQ app interface showing AI recipe selection options including ingredients recipe cards and occasions

SmartHQ app interface showing AI recipe selection options including ingredients recipe cards and occasions

SmartHQ app shopping list interface with Instacart integration for grocery delivery

SmartHQ app shopping list interface with Instacart integration for grocery delivery

Your Home, Harmonized

The tools that make this app stand out, trusted by 4M+ users.

📱

Complete Remote Control

Manage your premium appliances from anywhere. Start a load of laundry or preheat the oven so it's ready the moment you walk through the door.

📊

Smarter Energy Insights

Take control of your utility bills with real-time tracking of water and energy usage, helping you run a more efficient and sustainable home.

🛡️

Proactive Peace of Mind

Get instant alerts if a door is left open and keep your appliances feeling brand new with automatic software updates and remote diagnostics.

Review Analysis

Insights from user reviews.

Sentiment Score

21%
Negative

Summary

This app receives largely negative feedback, with many users experiencing significant frustration. While some appreciate its core remote control functionality for appliances like water heaters and laundry notifications, these positives are heavily outweighed by pervasive issues. Common complaints include frequent connectivity problems, persistent login failures, numerous bugs such as inaccurate data displays and app updates causing appliances to malfunction, slow performance, and disappearing shortcuts. Users are also concerned about intrusive advertisements, privacy implications, and the absence of key features like advanced scheduling or seamless integration with other smart home platforms.

Common Themes

Connectivity & Reliability(19)
App Performance & Bugs(12)
Privacy & Advertisements(7)
Notifications(7)
Missing Features / Integrations(6)
Remote Control Functionality(4)

About the app

Everything you need to know about SmartHQ.

Description

SmartHQ: Your Connected Home Command Center Effortlessly control your smart appliances from GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier – all in one app. KEY FEATURES: • REMOTE CONTROL – Monitor and control your appliances from anywhere, ensuring peace of mind and convenience. • STAY INFORMED - Receive timely notifications about your appliances, including alerts and updates. • SOFTWARE UPDATES - Keep your appliances running smoothly with the latest software updates and access new features as they become available. • PERSONALIZED EXPERIENCE - Create shortcuts for frequently used functions and download new appliance modes. • VOICE INTEGRATION – Add your appliances to Amazon Alexa and Google Home hubs for voice control. • MONITOR ENERGY & WATER USAGE - Gain insights into your appliance's energy and water consumption, helping you make informed choices. • ENHANCED COOKING EXPERIENCE - Generate cooking recipes using Flavorly AI. Monitor your oven's progress with the built-in camera and pair accessories such as smart cookware and probes. • CONVENIENT PRODUCT REGISTRATION - Register all your GE appliances, even non-Wi-Fi models, for quick access to manuals, specs, and support. • GET EXPERT HELP - Access the SmartHQ Assistant for answers to your appliance questions. • PROACTIVE SERVICE - Receive service alerts when your appliance needs attention and use the diagnostics tool to troubleshoot issues. • SCHEDULE SERVICE - Schedule a technician visit or access appliance support contact information. *Note: Features may vary depending on your appliance model and country of residence. REMOTE CONTROL REQUIREMENTS: Requires a compatible SmartHQ-enabled appliance or SmartHQ Connect module. SmartHQ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType. OPTIONAL APP PERMISSIONS: • Wi-Fi, and Bluetooth/BLE - Used for commissioning nearby appliances. • Notifications - Used for product updates and status notifications. • Camera/Media Files - Used for Flavorly Picture to Recipe feature. - To scan QR codes to add appliances. - To scan product barcodes and provide recipes. • Precise Location - Used for enabling Automation feature (i.e. Home/Away mode).

Latest Version

111.3

Size

223.9 MB

First Released

Jun 6, 2015

Elevate Your Home Experience with SmartHQ

Join over 4 million homeowners who have simplified their daily routines. Download now to gain total control, peace of mind, and expert support for your GE, Café, Monogram, and Haier appliances.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about SmartHQ

What is the SmartHQ app?

The SmartHQ app serves as a command center for controlling smart appliances from brands like GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier. It allows remote management and monitoring.

Can I control my appliances remotely with the SmartHQ app?

Yes, the SmartHQ app enables users to monitor and control their compatible smart appliances from anywhere. This feature provides peace of mind and convenience.

Does SmartHQ provide energy usage insights for my appliances?

Yes, SmartHQ provides insights into your appliance's energy and water consumption. This feature helps users make informed choices regarding their usage.

Can SmartHQ integrate with voice assistants?

Yes, SmartHQ supports voice integration. Users can add their appliances to Amazon Alexa and Google Home hubs for convenient voice control.

How does SmartHQ enhance the cooking experience?

SmartHQ enhances cooking by generating recipes with Flavorly AI, monitoring oven progress with a built-in camera, and pairing with smart cookware and probes.

Does the SmartHQ app offer a recipe generator?

Yes, the SmartHQ app includes a Flavorly™ Recipe Generator. It also features a "Picture to Recipe" function, allowing users to generate recipes from images.

Can SmartHQ help me schedule appliance service?

Yes, SmartHQ offers proactive service features. Users can receive service alerts, utilize a diagnostics tool for troubleshooting, and schedule a technician visit directly.

What kind of appliances are compatible with SmartHQ?

SmartHQ is compatible with smart appliances from GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier. Compatibility may vary by model and country.

Can I register non-Wi-Fi appliances in the SmartHQ app?

Yes, SmartHQ allows registration of all GE appliances, including non-Wi-Fi models. This provides quick access to manuals, specifications, and support.

What permissions does the SmartHQ app require?

SmartHQ requests optional permissions for Wi-Fi/Bluetooth (commissioning appliances), Notifications (updates), Camera/Media Files (Flavorly, scanning), and Precise Location (automation).

How does SmartHQ use location data?

SmartHQ uses precise location data for enabling its Automation feature, specifically for functions like Home/Away mode. This permission is optional for the app.

Does SmartHQ offer a shopping list feature for recipes?

Yes, SmartHQ provides a shopping list feature generated from recipes. Users can view ingredients and quantities, and there is an option to "Purchase with Instacart."

Can SmartHQ help me manage my refrigerator's water filter?

Yes, SmartHQ monitors appliance components like water filters. It displays the filter status, such as "Expired," and provides an option to order a replacement.

How can I keep my SmartHQ appliances up-to-date?

The SmartHQ app facilitates software updates for your appliances. This ensures they run smoothly, providing access to the latest features as they become available.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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