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Spruce: Medical Communication

Streamline clinical operations with secure messaging, telehealth, and a professional phone system. Empower your team and engage patients with the leading platform for modern healthcare delivery.

Medical ›

Key Figures

Downloads

1M+

User Rating

4.9/5

Total Ratings

83K+

Publisher

Spruce Health, Inc

Elevate Your Clinical Operations

The all-in-one, HIPAA-compliant platform designed to streamline communication, enhance patient care, and reclaim your work-life balance.

Built-In HIPAA Compliance

Focus on care while we handle the security. Automatic BAAs, SOC 2 auditing, and end-to-end encryption come standard to keep your practice protected.

The Unified Inbox

Consolidate SMS, eFax, VoIP, and secure messages into one team-shared view to eliminate missed connections and streamline your daily workflow.

FAQ

Frequently Asked Questions

Everything you need to know about Spruce: Medical Communication

Is Spruce: Medical Communication HIPAA compliant?

Yes, Spruce is a HIPAA-compliant platform for communication and care, featuring automatic BAA, two-factor login security, SOC 2 auditing, and HITRUST certification.

What communication features does Spruce provide for healthcare professionals?

Spruce offers healthcare professionals calling, texting, faxing, secure messaging, video chat, and a unified team inbox from one secure app.

How do patients use the Spruce app?

Patients use the free Spruce app for secure messaging, receiving video calls from their care team, sending photos, and getting alerts for new activity.

Can I keep my current phone number when using Spruce?

Yes, healthcare professionals can transfer their existing phone and fax numbers to Spruce or obtain new ones directly through the platform.

Does Spruce offer a free trial for healthcare professionals?

Yes, healthcare professionals can start a free 14-day trial of Spruce without providing a credit card.

Do patients have to pay to use Spruce?

No, Spruce is always free for patients. They can download the app to securely connect with their care team.

What advanced phone features are included in Spruce?

Spruce provides advanced phone system features including phone trees, multiple lines, secure voicemail, automated transcription, and VoIP functionality for healthcare professionals.

Does Spruce support team collaboration for healthcare staff?

Yes, Spruce facilitates team collaboration with secure team chats, shared inboxes, internal notes, and @-paging capabilities.

Can I send secure faxes and text messages through Spruce?

Yes, Spruce supports secure two-way eFax and two-way SMS texting for professionals, along with secure individual and group messaging.

Does Spruce offer telehealth video calling?

Yes, Spruce includes secure video calling for telehealth, plus adaptive clinical questionnaires for patient intake and screening.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Spruce: Medical Communication - Incoming call screen on the Spruce medical communication app for healthcare professionals. — Incoming call screen on the Spruce medical communication app for healthcare professionals.

Spruce: Medical Communication - Healthcare professional sending a secure PDF file to a patient via the Spruce app — Healthcare professional sending a secure PDF file to a patient via the Spruce app

Spruce: Medical Communication - Interface of the Spruce app showing a unified inbox for healthcare professionals with secure messaging and video call options. — Interface of the Spruce app showing a unified inbox for healthcare professionals with secure messaging and video call options.

Spruce: Medical Communication - Spruce app telehealth video call interface for medical professionals — Spruce app telehealth video call interface for medical professionals

Spruce: Medical Communication - Spruce app interface displaying secure professional messaging and internal team notes for medical collaboration — Spruce app interface displaying secure professional messaging and internal team notes for medical collaboration

Spruce: Medical Communication - A smiling patient using her smartphone to communicate with her doctor via the Spruce app — A smiling patient using her smartphone to communicate with her doctor via the Spruce app

Spruce: Medical Communication - A hand holding a smartphone displaying the Spruce app patient inbox with messages from healthcare providers — A hand holding a smartphone displaying the Spruce app patient inbox with messages from healthcare providers

Description

Spruce is the leading platform for HIPAA-compliant communication and care outside of the exam room. Call, text, fax, secure message, video chat, and more—all from one secure app, with a unified team inbox. Designed for healthcare professionals and their patients, Spruce takes your clinical operations to the next level, with powerful, easy-to-use tools for team collaboration, panel management, telehealth, business phone functionality, and automated custom communications. Healthcare Professionals: Start your free 14-day trial today—no credit card required. Patients: Spruce is always free. Download to connect with your care team for secure messaging and telehealth.⁣⁣⁣ — SPRUCE FOR HEALTHCARE PROFESSIONALS — • Get new phone and fax numbers, or transfer in your existing lines • Robust mobile and desktop apps • Built-in compliance: Automatic HIPAA BAA, two-factor login security, SOC 2 auditing, HITRUST certification, and automatic audit logging for communication read, write, and view • Advanced phone system: Phone trees, multiple lines, secure voicemail, automated transcription, VoIP, number sharing • Messaging and fax: Secure individual and group messaging, two-way SMS texting, secure two-way eFax • Telehealth: Secure video calling, as well as adaptive clinical questionnaires for patient intake and screening • After-hours: Automated schedules adjust your phone system and messaging to match your business hours • Automation: Save messages for reuse, schedule messages for future delivery, implement automatic message responses for common needs • Panel management: Contact and conversation tagging, patient list upload, advanced search, bulk messaging, and custom inbox configuration and communication routing for each team member • Team collaboration: Secure team chats, shared inboxes, internal notes, and @-paging bring the features of modern team software to the healthcare space • And more…! — SPRUCE FOR PATIENTS — • Sign in to a free and secure patient app, on mobile or desktop • Receive video calls from your care team • Send and receive secure messages, including photos • Receive alerts for new activity Ask your healthcare team for an invitation to connect on Spruce. If they're not on Spruce yet, ask them to sign up today!