Tarjeta Transporte

Tarjeta Transporte

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Logo of Tarjeta Transporte

Tarjeta Transporte: Skip the Lines and Explore Madrid with Ease

The official way to top up your transit card instantly from your iPhone. Check your balance and add trips using NFC, so you can skip the station kiosks and travel like a local.

Publisher

Comunidad de Madrid

Category

Travel

Downloads

1M+

User Rating

2.2/5

Total Ratings

1K+

Locales

2

Madrid at Your Fingertips

Discover the interface used by 1M+ users.

Madrid public transport card NFC scanning screen

Madrid public transport card NFC scanning screen

Side menu of the Tarjeta Transporte app for Madrid public transport showing navigation options like card loading and billing

Side menu of the Tarjeta Transporte app for Madrid public transport showing navigation options like card loading and billing

Step one of the Madrid transport app showing ticket selection options for monthly passes and multi trip journeys

Step one of the Madrid transport app showing ticket selection options for monthly passes and multi trip journeys

Bank card selection screen in the Tarjeta Transporte app for Madrid public transit

Bank card selection screen in the Tarjeta Transporte app for Madrid public transit

Purchase confirmation screen for a 10-trip Metrobus ticket in the Madrid Tarjeta Transporte app

Purchase confirmation screen for a 10-trip Metrobus ticket in the Madrid Tarjeta Transporte app

NFC scanning interface on an iPhone for topping up a Madrid public transport card

NFC scanning interface on an iPhone for topping up a Madrid public transport card

Success screen of the Tarjeta Transporte app showing a green checkmark and confirming the transport card has been successfully reloaded.

Success screen of the Tarjeta Transporte app showing a green checkmark and confirming the transport card has been successfully reloaded.

Screenshot of Tarjeta Transporte app displaying the status and validity of a 30 day public transport pass for Madrid Zone A

Screenshot of Tarjeta Transporte app displaying the status and validity of a 30 day public transport pass for Madrid Zone A

Seamless Transit in the Heart of Spain

The tools that make this app stand out, trusted by 1M+ users.

Instant Mobile Top-Ups

Reload your card in seconds using NFC technology. Say goodbye to confusing vending machines and language barriers.

🔍

Real-Time Balance Tracking

Always know your status. Check your remaining trips and card expiration date with a quick tap before you even reach the station.

🇺🇸

Full English Interface

Travel with confidence. The app is fully localized in English, ensuring you manage your transit needs without any guesswork.

Review Analysis

Insights from user reviews.

Sentiment Score

11%
Negative

Summary

The mobile app receives overwhelmingly negative feedback, reflected in its low global sentiment score. Users frequently report critical issues such as the app failing to open or getting stuck loading, particularly after recent iOS 18.7 and iOS 26 updates, and unreliable NFC card recognition preventing successful recharges. Many experience payment failures, incorrect charges without service delivery, and delayed refunds, while also noting the absence of crucial features like Apple Pay, Apple Wallet integration, and comprehensive ticket options. Although a small number of users praise its convenience for on-the-spot recharges, these positive experiences are consistently undermined by widespread malfunctions.

Common Themes

Recharging Process Reliability(6)
App Stability & Loading(5)
NFC Card Recognition(5)
Payment Method Management(1)
Ticket Selection & Information(1)
User Experience & Interface(1)

About the app

Everything you need to know about Tarjeta Transporte.

Description

Esta app permite cargar y consultar el saldo de TARJETAS DE TRANSPORTE PÚBLICO del Consorcio Regional de Transportes de Madrid (CRTM).

Latest Version

1.21

Size

4.8 MB

First Released

Sep 19, 2022

Ready to Explore Madrid Like a Local?

Skip the long station queues and top up your transit card directly from your phone. Download the official app today to manage your balance on the go—all in English.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about Tarjeta Transporte

What is the primary function of the Tarjeta Transporte app?

The Tarjeta Transporte app allows users to load and consult the balance of public transport cards from the Regional Transport Consortium of Madrid (CRTM).

How can I load my public transport card using the Tarjeta Transporte app?

To load, select a ticket type, choose a bank card for payment, confirm the transaction, then scan your transport card using NFC. A success message confirms the load.

Does the Tarjeta Transporte app use NFC technology for card operations?

Yes, the Tarjeta Transporte app utilizes NFC technology to read and load public transport cards. Users activate NFC and tap their card to perform these actions.

What types of tickets can be purchased and loaded with the Tarjeta Transporte app?

The Tarjeta Transporte app supports purchasing and loading 30-day passes ("ABONOS 30 DIAS") and multi-journey tickets ("MULTIVIAJES") onto public transport cards.

Can I view the details and validity of my loaded transport card titles in the Tarjeta Transporte app?

Yes, the Tarjeta Transporte app displays the status of your card, including loaded titles like "30 DIAS ZONA A," their validity start/end dates, and associated zones.

What payment methods does the Tarjeta Transporte app accept for ticket purchases?

The Tarjeta Transporte app accepts bank cards for ticket purchases. Users select a registered bank card during the checkout process to complete their transaction.

Where can I find the main features within the Tarjeta Transporte app?

The main features, such as "Lectura/Carga," "Tarjeta bancaria," "Facturas," "Mensajes," and "Información," are accessible through the app's side menu navigation.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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