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Telmex

The essential tool for the transnational family. Securely pay bills, recharge Telcel airtime for your loved ones, and manage your Infinitum connection from anywhere.

Utilities & Home Services ›Communication & Messaging ›Entertainment ›Customer Support ›

Key Figures

Downloads

3M+

User Rating

4.6/5

Total Ratings

205K+

Publisher

Teléfonos de México, S.A.B. de C.V.

Remote Control for Your Life in Mexico

The essential tool for managing your connectivity and supporting your loved ones back home, all from the palm of your hand in the USA.

Hassle-Free Bill Management

View, pay, or automate your Telmex bills to keep your household in Mexico running smoothly without ever missing a payment.

Instant Telcel Top-Ups

Be the hero for your family by sending airtime recharges directly to their phones, charged conveniently to your existing Telmex account.

FAQ

Frequently Asked Questions

Everything you need to know about Telmex

How can I pay my Telmex bill using the Telmex app?

Yes, the Telmex app allows users to consult, pay, and set up direct debit for their Telmex bill. Users manage payments conveniently from their mobile device.

Can I increase my internet speed through the Telmex app?

Yes, the Telmex app enables users to increase the speed of their Infinitum package. This feature allows direct upgrades to internet service from within the application.

What streaming services can I add to my Telmex Infinitum package?

The Telmex app allows users to contract Disney+ or Netflix with their Infinitum package. Users can also activate Claro Video and antivirus services for free.

Can I recharge Telcel airtime using the Telmex app?

Yes, users can recharge Telcel airtime directly through the Telmex app. The cost for the airtime recharge is charged conveniently to the user's Telmex bill.

Does the Telmex app provide customer support?

Yes, the Telmex app offers a 24/7 chat support feature. Users access assistance for their Telmex services anytime through this in-app chat.

Can I change my modem's Wi-Fi name and password using the Telmex app?

Yes, the Telmex app allows users to personalize their modem's name and password. This functionality provides direct control over the home Wi-Fi network settings.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Telmex - A smartphone displaying the Telmex app interface for paying bills online with a balance summary and a pay button. — A smartphone displaying the Telmex app interface for paying bills online with a balance summary and a pay button.

Telmex - Screen of the Telmex app showing options to increase internet speed and upgrade the Infinitum package with streaming services — Screen of the Telmex app showing options to increase internet speed and upgrade the Infinitum package with streaming services

Telmex - Telmex app interface showing internet and entertainment bundles featuring Netflix and HBO Max — Telmex app interface showing internet and entertainment bundles featuring Netflix and HBO Max

Telmex - Telmex mobile app screen for recharging Telcel airtime and data packages — Telmex mobile app screen for recharging Telcel airtime and data packages

Telmex - Interface of the Telmex app showing the 24/7 online chat support and virtual assistant options in Spanish. — Interface of the Telmex app showing the 24/7 online chat support and virtual assistant options in Spanish.

Description

Descubre todos lo que la App Telmex tiene para ti. Crea o ingresa con tu cuenta Mi Telmex para acceder a los beneficios: · Podrás consultar, pagar y domiciliar tu Recibo Telmex · Incrementar la velocidad de tu Paquete Infinitum y contrata Disney+ o Netflix · Realizar Recargas de Tiempo Aire Telcel con cargo a tu Recibo Telmex · Activar SIN COSTO servicios como: Claro Video y antivirus. · Activa tu Recibo Telmex Digital · Personalizar el nombre y contraseña de tu módem · Si necesitas ayuda o soporte de tus servicios Telmex, tendrás un chat disponible 24/7. Telmex está contigo.